Top 17 Patient access specialist Jobs in Knoxville Tn

PATIENT ACCESS SPECIALIST
Covenant Health —Knoxville, TN
- Full-time
- Mid-level
- High school diploma or GED
- Bachelor's degree
Patient Access Specialist, Emergency Department, Part-Time, Nights
Prisma Health —Maryville, TN
- Part-time
- Customer service
- Word processing
- Computer literacy
13d
RELEASE INFORMATION SPEC
Covenant Health —Knoxville, TN
- Full-time
- Computer literacy
- HIPAA
- High school diploma or GED
Referral & Precert Specialist
Covenant Health —Knoxville, TN
- Full-time
- High school diploma or GED
- Computer skills
- In-person
- Relocation assistance
Billing Specialist
StatCare —Knoxville, TN
- Full-time
- Hybrid work
- Computer literacy
- Medical office experience
- Office
- Health insurance
- Dental insurance
Quick Apply
6d
Patient Service Representative
Articularis Rheumatology Specialists of Tennessee, LLC —Knoxville, TN
- Full-time
- Spanish
- Computer literacy
- HIPAA
Quick Apply
13d
CODER ANALYST SPEC-CLNIC
Covenant Health —Knoxville, TN
- Full-time
- Remote
- Mid-level
- High school diploma or GED
9d
REFERRAL & PRECERT SPEC
Covenant Health —Oak Ridge, TN
- Full-time
- High school diploma or GED
- Computer skills
- Medical terminology
Patient Support Services Manager
I/O Urology Corporation —Knoxville, TN
- $70,000 - $90,000 a year
- Weekends as needed
- Hybrid work
- Background check
- RN License
- 5 years
- Relocation assistance
- Paid time off
Quick Apply
11d
PT ACCOUNT REP I-CLINIC
Covenant Health —Knoxville, TN
- Full-time
- Medical office experience
- HIPAA
- Office
Surgical Poster
United Urology Group —Knoxville, TN
- Full-time
- Background check
- Surgery
- Ability to walk for extended periods
- Dental insurance
- Tuition reimbursement
Quick Apply
Point of Contact
United Urology Group —Knoxville, TN
- Full-time
- Background check
- High school diploma or GED
- Analysis skills
- Dental insurance
- Tuition reimbursement
Quick Apply
Patient Financial Services Representative
ADDICTION AND MENTAL HEALTH SERVICES, LLC —Louisville, TN
- Bilingual
- HIPAA
- Mid-level
- Loan repayment program
- Health insurance
Home Health Scheduling Specialist / Intake Coordinator
University of TN Home Healthcare Services —Knoxville, TN
- Full-time
- Medical office experience
- Mid-level
- Home Health
- Paid holidays
- Health insurance
Quick Apply
10d

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PATIENT ACCESS SPECIALIST

Covenant Health -
Knoxville, TN

Apply Now

Job Details

Full-time

Qualifications

Data integrity assurance
Patient scheduling systems
Overseeing health insurance pre-certification
Safety protocol adherence
Medical insurance coverage verification
Payment processing
Patient demographics
Mid-level
Medical scheduling
High school diploma or GED
Cerner
Bachelor's degree
Clinical data entry
Hospital scheduling management
Patient interaction
Patient registration
Payment processing in medical billing systems
Policy Development
Hospital experience
Patient collections management
Customer data entry

Full Job Description

Overview:

Patient Access Specialist, Centralized Scheduling

Full Time, 80 Hours Per Pay Period, Variable Shifts

Covenant Health Overview:

Covenant Health is the region’s top-performing healthcare network with 10 hospitals, outpatient and specialty services, and Covenant Medical Group, our area’s fastest-growing physician practice division. Headquartered in Knoxville, Covenant Health is a community-owned integrated healthcare delivery system and the area’s largest employer. Our more than 11,000 employees, volunteers, and 1,500 affiliated physicians are dedicated to improving the quality of life for the more than two million patients and families we serve every year. Covenant Health is the only healthcare system in East Tennessee to be named a Forbes “Best Employer” seven times.

Position Summary:

The Patient Access Specialist coordinates the verification, scheduling, and pre-registration of all outpatient diagnostic procedures, as defined under the Centralized Scheduling Department’s purview. Responsibilities include the accurate collection and entry of required financial and demographic patient information, scheduling queue management, verification of benefits, scheduling, and payment collection.

Responsibilities:

Collects patient payment of financial responsibility over the phone, provides receipt of payment to patient, and documents payment as outlined in the department’s workflow
Recommends to the Supervisor modifications to existing policies and procedures that support Covenant Health’s values and are intended to increase efficiency and promote data integrity
Notifies the Supervisor/Financial Counselor of any potential self-pay patient, worker’s compensation patient, or non-covered procedures
Schedules diagnostic procedures utilizing the eCare (Cerner) scheduling system
Verifies all orders are completed and signed
Verifies insurance benefits and verifies pre-certification from third-party payers
Has extensive knowledge of insurance plan and pre-certification requirements
Accurately documents relevant demographic, clinical, and financial information required for scheduling, pre-registration, and insurance verification using eCare (Cerner), TransUnion, and STAR
Attempts to collect payment of financial responsibility for all patients to improve overall collections and cash flow
Reports pertinent procedural changes/updates to appropriate leadership
Professionally interacts with patients, providers, office staff, and hospital department staff members
Demonstrates ability to keep up with regulatory and insurance requirements, ensuring that changes are incorporated into daily job functions
Ensures the scheduling process is handled in a professional and courteous manner
Schedules on average 25 appointments per day
Clearly communicates all necessary information to patients, e.g. clinical preps as outlined in the eCare scheduling guidelines, ABNs, financial responsibility, etc.
Recognizes situations that necessitate managerial intervention and seeks out appropriate resources
Promotes good public relations for the department and the organization
Attends monthly staff meetings and participates in discussions regarding work performance and departmental/hospital updates
Displays competence in the use of all IT Systems related to insurance verification, scheduling, patient registration, and scheduling
Monitors appointment schedules daily for cancellations, reschedules, stats, or other changes; communicates with all departments impacted
Shows initiative to cross-train in all duties related to departmental functions
Activates manual systems for computer network downtime, printing schedules in advance when necessary
Notifies leadership of unscheduled downtime occurrences
Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.

Qualifications:

Minimum Education:

None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED. Preference may be given to individuals possessing a Bachelor’s degree in a directly-related field from an accredited college or university.

Minimum Experience:

Experience in hospital setting or financial area required.

Licensure Requirement:

None

Apply Now

Refine Your Search

patient access specialist jobs in knoxville tn

PATIENT ACCESS SPECIALIST

Patient Access Specialist, Emergency Department, Part-Time, Nights

RELEASE INFORMATION SPEC

Referral & Precert Specialist

Billing Specialist

Patient Service Representative

CODER ANALYST SPEC-CLNIC

REFERRAL & PRECERT SPEC

Patient Support Services Manager

PT ACCOUNT REP I-CLINIC

Surgical Poster

Point of Contact

Patient Financial Services Representative

Home Health Scheduling Specialist / Intake Coordinator

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