Top 135 Remote no phone Jobs in Knoxville Tn

Verizon Customer Service Representative
Cellular Sales Verizon Authorized Retailer —Knoxville, TN
- $20 an hour
- Full-time
- Writing skills
- English
- Research
- Wellness program
- Dental insurance
Entry Level Insurance Sales Agent - Hybrid Remote (TN)
Bankers Life —Knoxville, TN
- $50,000 - $80,000 a year
- Full-time
- Hybrid work
- No experience needed
- Organizational skills
- Entry level
Quick Apply
Licensed Insurance Slaes Producer - Allstate Captive
Local Allstate Insurance Agency —Tennessee
- $75,000 - $125,000 a year
- Full-time
- Remote
- Mid-level
- Organizational skills
- Computer skills
- Health insurance
- Paid time off
Quick Apply
6d
Outbound Sales Representative
FLS Connect —Knoxville, TN
- $11 - $20 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- High school diploma or GED
- Paid training
- Health savings account
Transportation Security Officer
US Transportation Security Administration —Knoxville, TN
- $46,105 - $56,844 a year
- Overtime
- Background check
- 18 years or older
- Ability to walk for extended periods
- Travel reimbursement
- Paid holidays
Remote Client Agent – Work From Home | Training & Mentorship Provided
The Gainey Agency —Knoxville, TN
- Remote
- 18 years or older
- No experience needed
- US work authorization
- Opportunities for advancement
Quick Apply
Accounts Receivable Representative
TeamHealth —Alcoa, TN
- Computer literacy
- Research
- Mid-level
- Paid holidays
- Health insurance
10d
Inside Sales Representative
Mobile Communications America Inc —Knoxville, TN
- $50,000 - $60,000 a year
- Full-time
- Ability to walk for extended periods
- Office
- Ability to climb stairs
- Paid holidays
- Health insurance
Remote Sales Executive - Telecoms & Networking
WebProps.org —Knoxville, TN
- $60,000 - $120,000 a year
- Online Application
- Remote
- Mid-level
- Opportunities for advancement
Quick Apply
Client Coordinator
Aqua Clear Water Systems —Lenoir City, TN
- Full-time
- Computer skills
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Contact Center National Account Specialist
Cellular Sales Verizon Authorized Retailer —Knoxville, TN
- Full-time
- English
- Mid-level
- High school diploma or GED
Quick Apply
12d
Territory Development Partner
Omada.ai —Knoxville, TN
- $4,000 - $5,000 a month
- Urgently hiring
- Remote
- 18 years or older
- Local
- Communication skills
Quick Apply
Loan Administration Coordinator
Vanderbilt Mortgage —Maryville, TN
- $18.54 - $21.81 an hour
- Full-time
- Hybrid work
- Background check
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
13d
Field Operations Technician
Clean Chemistry, Inc. —Knoxville, TN
- $20 - $27 an hour
- Weekends as needed
- Basic math
- Pass drug screening
- English
- Health insurance
- 401(k)
Quick Apply
Cardiovascular Disease Specialist - Chattanooga, TN
Merck —Knoxville, TN
- $79,200 - $167,200 a year
- Full-time
- Hospital
- Bachelor of Science
- Mid-level
- Paid holidays
- Health insurance
4d
Account Associate- Commercial Insurance
Insurance Office of America, Inc. —Knoxville, TN
- $45,000 - $65,000 a year
- Full-time
- Microsoft Outlook
- Word processing
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
3d
Senior Account Manager (Fully Remote)
Insurance Office of America, Inc. —Knoxville, TN
- $80,000 - $100,000 a year
- Full-time
- Microsoft Outlook
- 5 years
- Research
- Paid holidays
- Health insurance
Quick Apply
12d
Mental Health Therapist - Tennessee (Part-Time)
Two Chairs —Knoxville, TN
- $58.50 an hour
- Part-time
- Remote
- LMFT
- Licensed Clinical Social Worker
- LPC
- Continuing education credits
- 401(k)
Quick Apply
Dental Assistant
US Veterans Health Administration —Knoxville, TN
- $45,409 - $59,031 a year
- Online Application
- Background check
- Dental office
- BLS Certification
- Paid parental leave
- Paid holidays
Remote Intake Coordinator - Licensed Practical Nurse (LPN) - $21/hr - Day Shift
CareHarmony —Knoxville, TN
- $43,000 - $58,000 a year
- Full-time
- Remote
- Bilingual
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Quick Apply

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Verizon Customer Service Representative

Cellular Sales Verizon Authorized Retailer -
Knoxville, TN

Apply Now

Job Details

Full-time
$20 an hour

Benefits

Wellness program
Dental insurance
Work from home
Employee assistance program
Vision insurance
401(k) matching

Qualifications

High school diploma or GED
Technical Proficiency

Full Job Description

Cellular Sales:

Customer Relations Specialist

Classification
Exempt/Non-exempt

Reports to
Customer Relations Supervisor

JOB DESCRIPTION

Summary/Objective

Provides support to Cellular Sales customers by answering/making phone calls, providing information on company policies, and resolving issues through conducting research and submitting requests on the customer's behalf. Provides multi-level support to retail sales representatives, market leadership, and Customer Relations leadership. Adapts quickly to support changing priorities and needs while possessing a high level of critical thinking and discretion.

Essential Functions

1. Accepts, resolves, and escalates internal and external customer concerns.

2. Documents customer concerns and interactions according to department standards.

3. Manages follow up contacts with multiple parties in order to resolve concerns in an efficient manner.

4. Utilizes multiple internal systems to access and research customer accounts and history.

5. Thoroughly evaluates customer concerns and independently determine reasonable resolutions using department guidelines.

6. Refers unresolved customer grievances to Verizon Wireless for further investigation.

7. Provides support to Customer Relations teammates by shadowing and assisting with questions.

8. Possesses self- motivation to manage time and tasks in order to maintain our department follow up guidelines.

Competencies

1. Accountability: Accepting responsibility that results in anticipation/prevention of problem areas from actions, and problem solving inside and outside the department/organization.

2. Customer Focus: Knowing the (internal and external) customer business needs and acting accordingly; anticipating customer needs, and giving high priority to customer satisfaction and customer service.

3. Oral Communication: Shaping and expressing ideas and information in an effective manner.

4. Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.

5. Teamwork: Working as a productive member of a cohesive group toward a common goal, and contributing to team development and effective team dynamics.

6. Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Travel

No travel is expected for this position.

Required Education and Experience

1. High School diploma or equivalent required.

2. Strong proficiency in various computer applications and software required.

Preferred Education and Experience

1. Previous experience in customer service preferred.

2. Adeptness in navigating operating systems, productivity tools, and software relevant to the role (Salesforce, RingCentral, and Microsoft Office) preferred.

Additional Eligibility Qualifications (Knowledge, Skills, Abilities)

Knowledge

1. Clerical — Knowledge of administrative, clerical procedures, systems such as managing files and records, designing forms, and other office procedures and terminology.

2. English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Skills

1. Active Listening — Giving full attention to what others say, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

2. Service Orientation — Actively looking for ways to help people.

3. Coordination — Adjusting actions in relation to others' actions.

4. Time Management — Managing one's own time.

5. Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.

6. Monitoring — Monitoring/Assessing performance of oneself to make improvements or take corrective action.

7. Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.

8. Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts or otherwise negotiating with others.

9. Dealing with Multiple Personality Types— Possessing the personal decorum and professionalism to frequently deal with unpleasant, angry, or discourteous individuals.

Abilities

1. Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.

2. Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

3. Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to the job. Able to learn and work fluidly in new systems as the job demands.

4. Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work. Able to discern time sensitive situations and act accordingly.

5. Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

6. Importance of Being Exact and Accurate — The ability to be very exact or highly accurate in performing daily duties.

What We Offer

Base Pay of $20/hr. plus bonus opportunity
Health, Vision, and Dental Insurance
401k matching
Health and Wellness Program
Discount on Verizon services
Employee Assistance Program
Work from home with company-provided equipment

Schedule

This is a full-time position. Our department is open 8:00 a.m. to 8:00 p.m. Monday through Friday, and 8:00 to 6:00 on Saturdays. Days and hours of work are depending on schedule availability and business needs.
Training is virtual and lasts four weeks. The training schedule is Monday through Friday, 10:00 a.m. to 5:00 p.m.

Work Environment
This is a 100% remote work environment.

AAP/EEO Statement
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Apply Now

Refine Your Search

remote no phone jobs in knoxville tn

Verizon Customer Service Representative

Entry Level Insurance Sales Agent - Hybrid Remote (TN)

Licensed Insurance Slaes Producer - Allstate Captive

Outbound Sales Representative

Transportation Security Officer

Remote Client Agent – Work From Home | Training & Mentorship Provided

Accounts Receivable Representative

Inside Sales Representative

Remote Sales Executive - Telecoms & Networking

Client Coordinator

Contact Center National Account Specialist

Territory Development Partner

Loan Administration Coordinator

Field Operations Technician

Cardiovascular Disease Specialist - Chattanooga, TN

Account Associate- Commercial Insurance

Senior Account Manager (Fully Remote)

Mental Health Therapist - Tennessee (Part-Time)

Dental Assistant

Remote Intake Coordinator - Licensed Practical Nurse (LPN) - $21/hr - Day Shift

I want to receive the latest job alert for remote no phone in knoxville tn

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