Top 9 Technical associate Jobs in Knoxville Tn

IT Help Desk Agent
Express Employment Professionals —Knoxville, TN
- $20 an hour
- Temporary
- Computer literacy
- Office
- High school diploma or GED
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1d
Help Desk Technician
Net3 IT —Knoxville, TN
- $35,000 - $45,000 a year
- Full-time
- Windows
- Ability to lift 50 pounds
- Driver's License
- Profit sharing
- Health savings account
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Help Desk Analyst
Altar'd State —Knoxville, TN
- Full-time
- Mid-level
- Office
- POS
Associate Technical Designer
Finish Point Trim & Millwork —Knoxville, TN
- $19 - $21 an hour
- Full-time
- Pass drug screening
- High school diploma or GED
- Driver's License
- Health insurance
- Dental insurance
Financial Associate: Technical Innovation Solutions, Haslam College of Business - UTK
University of Tennessee Health Science Center —Knoxville, TN
- Full-time
- Basic math
- Research
- Mid-level
Financial Associate: Technical Innovation Solutions, Haslam College of Business - UTK
University of Tennessee - Knoxville —Knoxville, TN
- Full-time
- Basic math
- Research
- Mid-level

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Product Stewardship & Regulatory Specialist
XSYS Global —Morristown, TN
Digital affine with sound knowledge of SAP, Microsoft Office, EH&S software tools and/or other relevant software tools for product safety.
$90,000 - $105,000 a year
Quick Apply
Structural Forensic Engineer
Nederveld Inc. —Knoxville, TN
The Forensic Structural Engineer will take a hands-on approach to engineering, working in the field, testing facility and office. This is a full-time position.
Quick Apply

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Help Desk Technician
Dasco HME LLC —Westerville, OH
Support may include but is not limited to answering questions from associates, partners, and vendors, troubleshooting problems, teaching or instructing…
11d
Help Desk Technician - Tier 2
Proteam Solutions —Columbus, OH
Bachelors, Associates Degree, or Advanced Training in a technical field preferred but not required. Involves user support on software and hardware from base…
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IT Help Desk Agent

Express Employment Professionals -
Knoxville, TN

Quick Apply

Job Details

Temporary | Full-time
$20 an hour
1 day ago

Qualifications

Teamwork
Operating systems
High school diploma or GED
Computer hardware
Organizational skills

Full Job Description

Job Type: Part-Time, Seasonal/Temporary
Schedule: Flexible availability, including some evenings and weekends

Job Summary

We are seeking a dependable and customer-focused Level 1 IT Help Desk Agent to provide technical support during a busy seasonal period. This position serves as the first point of contact for employees experiencing technical issues and is responsible for documenting requests, completing basic troubleshooting, resolving common hardware and software problems, and escalating more complex issues to senior IT team members.

This is an excellent opportunity for someone looking to gain hands-on IT support experience in a fast-paced environment.

Job Responsibilities

Respond to technical support requests received by phone, chat, email, or ticketing portal.
Log, categorize, prioritize, and update support tickets in the central ticketing system.
Perform Level 1 troubleshooting for computer hardware, software, printers, scanners, point-of-sale devices, and other peripherals.
Guide users through basic troubleshooting steps in a clear, patient, and professional manner.
Install, modify, and complete routine repairs on computer hardware and software.
Escalate unresolved, urgent, or complex technical issues to senior IT team members.
Provide accurate and timely updates regarding technical issues, available services, and known outages.
Follow up with users to confirm that problems have been resolved.
Accurately document reported issues, troubleshooting steps, and final resolutions.
Support employees working in retail, office, and distribution environments.
Maintain excellent customer service during every interaction.
Assist with additional IT projects and assignments as needed.

Qualifications

High school diploma or equivalent required.
Basic knowledge of desktop computers, operating systems, email, and common business applications.
Strong verbal and written communication skills.
Ability to explain technical information clearly to nontechnical users.
Comfortable learning and using an IT help desk or ticketing system.
Strong problem-solving, organization, and documentation skills.
Ability to remain calm and solution-focused in a fast-paced, high-volume environment.
Dependable, punctual, and able to work independently during scheduled shifts.
Willingness to learn and ask for assistance when necessary.
Previous customer service, retail, technical support, or help desk experience is preferred but not required.
IT coursework or a related educational background is preferred.
CompTIA A+ certification or coursework toward certification is a plus but not required.

Schedule and Employment Details

Part-time, seasonal/temporary position supporting peak business needs.
Flexible availability is preferred.
Some evening and weekend availability may be required.
Additional employment opportunities may be available based on performance and business needs.

Ideal Candidate

The ideal candidate is patient, professional, technically curious, and comfortable helping people solve problems. You do not need extensive IT experience, but you must demonstrate strong customer service, dependability, basic computer knowledge, and a willingness to learn.

Apply today if you are ready to build practical IT help desk experience while supporting users in a fast-paced, team-oriented environment.

Pay: $20.00 per hour

Expected hours: 40.0 – 55.0 per week

Work Location: In person

Quick Apply

Refine Your Search

technical associate jobs in knoxville tn

IT Help Desk Agent

Help Desk Technician

Help Desk Analyst

Associate Technical Designer

Financial Associate: Technical Innovation Solutions, Haslam College of Business - UTK

Financial Associate: Technical Innovation Solutions, Haslam College of Business - UTK

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