Top 11 Patient representative Jobs in Kokomo In

Audiology Patient Care Representative
Whisper Hearing Center at Otolaryngology Associates —Kokomo, IN
- $18 - $20 an hour
- Full-time
- Bilingual
- Background check
- Microsoft Excel
- Health savings account
- Health insurance
Quick Apply
5d
Patient Access Representative
Urology of Indiana —Kokomo, IN
- Full-time
- Surgery
- Computer literacy
- HIPAA
- Health savings account
- Health insurance
2d
Customer Service Representative - Patient Registration
R1 RCM, Inc. —Elwood, IN
- $14.50 - $18.99 an hour
- Part-time
- Background check
- Hospital
- Urgent Care
Part Time Patient Customer Service Representative
R1 RCM, Inc. —Elwood, IN
- $14.50 - $18.99 an hour
- Part-time
- Background check
- Hospital
- Urgent Care
Patient Access Svcs Rep
Parkview Health —Logansport, IN
- Weekends as needed
- Mid-level
- Windows
- High school diploma or GED
5d

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Audiology Patient Care Representative

Whisper Hearing Center at Otolaryngology Associates
Kokomo, IN

Quick Apply

Job Details

Full-time
$18 - $20 an hour
5 days ago

Benefits

Health savings account
Dependent care reimbursement
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
Life insurance

Qualifications

Bilingual
In-person patient registration
Direct patient care
Health insurance co-pays
Microsoft Excel
Phone communication
Payment processing
Triage
Greeting customers
HIPAA
Assisting medical staff
Clinical data entry
Health information regulatory compliance
Document quality checks
Telephone systems
Multi-line phone systems
Productivity software
Handling patient inquiries
Clinical confidentiality policies
Managing patient records
Medical billing regulations compliance
Payment processing in medical billing systems
Communication skills
Patient scheduling via phone
Entry level
Office phone management
Quality data entry
Inventory tracking
Patient collections management
Office record organization

Full Job Description

Job Overview

We are seeking a dynamic and compassionate Audiology Patient Care Representative to join our team at Whisper Hearing Center. In this vital role, you will serve as the first point of contact for patients, providing exceptional customer service while managing a variety of administrative, clinical and retail support tasks. Your empathetic approach and attention to detail will ensure smooth clinic operations, accurate documentation, and a welcoming environment for all patients.

Duties

Greet patients warmly, verify their appointment details, assist with check-in procedures, and provide basic walk-in triage for hearing aid repairs.
Schedule appointments efficiently, coordinate patient flow, and manage clinic calendars with professionalism and accuracy.
Verify insurance coverage, perform insurance eligibility checks, and conduct insurance verification
Collect and process patient payments, including copays and outstanding balances, ensuring compliance with HIPAA regulations and medical billing protocols.
Inventory and manage hearing aid supplies, as well as coordinate repairs and prepare fit kits.
Handle multi-line phone system with excellent phone etiquette to answer inquiries, schedule appointments, and provide prompt patient support.
Assist with medical administrative support tasks such as tracking, data entry, and maintaining organized medical records and office supplies.

Experience

Prior experience in a medical office setting or medical clinic environment is highly preferred, but not necessary.
Excellent customer service skills combined with effective phone communication and professional demeanor in handling patient interactions.
Bilingual abilities are a plus to serve diverse patient populations effectively.
Knowledge of clinical confidentiality policies and healthcare regulations such as HIPAA is helpful, but training will be provided.
Proficiency in Microsoft Office Suite (Word, Excel) along with strong computer skills for documentation review and data entry tasks.

Pay: $18.00 - $20.00 per hour

Benefits:

401(k)
Dental insurance
Dependent care reimbursement
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

patient representative jobs in kokomo in

Audiology Patient Care Representative

Patient Access Representative

Customer Service Representative - Patient Registration

Part Time Patient Customer Service Representative

Patient Access Svcs Rep

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