Top 82 Director Jobs in Koloa, Hi

Director of Front Office
Marriott's Waiohai Beach Club —Koloa, HI
- $88,695 - $98,550 a year
- Full-time
- Clean driving record
- Mid-level
- Hotel
- Relocation assistance
Director of Operations
Marriott's Waiohai Beach Club —Koloa, HI
- $110,925 - $150,000 a year
- Full-time
- Clean driving record
- Sales
- Mid-level
- Relocation assistance
Director of Sales & Marketing
Grand Hyatt Kauai —Koloa, HI
- $155,300 - $258,800 a year
- Full-time
- Marketing
- Bachelor's degree
- Continuous improvement
Director of Sales and Marketing
Hilton Garden Inn Kauai Wailua Bay —Kapaa, HI
- $120,000 - $130,000 a year
- Mid-level
- Windows
- 3 years
- Paid holidays
- Health insurance
Quick Apply
Creative Director
Pacific Dream Photography —Poipu, HI
- $60,000 - $100,000 a year
- Full-time
- Management
- Sales
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Senior Assistant Director of Finance and Accounting
Marriott International, Inc —Koloa, HI
- $107,000 - $138,000 a year
- Full-time
- Mid-level
- Finance
- Bachelor's degree
9d
Project Director, Coco Palms
Reef Capital Partners —Kapaa, HI
- $200,000 - $250,000 a year
- Full-time
- Construction site
- 11+ years
- Residential
- Health savings account
- Relocation assistance
Quick Apply
Director of Engineering
Marriott's Waiohai Beach Club —Koloa, HI
- Full-time
- Hotel
- High school diploma or GED
- Plumbing
Director of Informatics
Hawaii Health Systems Corp —Waimea, HI
- Extended hours
- Nursing
- Current TB test
- RN License
Quick Apply
Assistant Director of Finance
Marriott's Waiohai Beach Club —Koloa, HI
- Full-time
- 5 years
- Finance
- Analysis skills
12h
Executive Director
Kauai Philippine Cultural Center —Lihue, HI
- $65,000 - $70,000 a year
- Full-time
- Pass drug screening
- Office
- Bachelor's degree
- Health insurance
Quick Apply
Program Director I E-CCSS KAUAI (Full-time)
Child & Family Service —Lihue, HI
- $68,640 a year
- Weekends as needed
- School experience
- LMFT
- Management
- Paid holidays
- Health insurance
Quick Apply
Store Director (Hanalei Store)
Times Supermarkets —Hanalei, HI
- $60,000 a year
- CPR Certification
- Microsoft Excel
- Microsoft Outlook
Quick Apply
1d
Assistant Store Director (Eleele Store)
Times Supermarkets —Eleele, HI
- $50,000 a year
- CPR Certification
- Microsoft Excel
- Microsoft Outlook
Quick Apply
1d
Youth Development Director (Teen Program- Lihue Clubhouse)
Boys & Girls Club of Hawaii —Lihue, HI
- $21 an hour
- Full-time
- Background check
- CPR Certification
- Word processing
- Wellness program
- Paid holidays
Quick Apply
Assistant Store Director (Hanalei Store)
Times Supermarkets —Hanalei, HI
- $50,000 a year
- CPR Certification
- Microsoft Excel
- Microsoft Outlook
Quick Apply
1d
Director, People Operations
1 Hotel Kauai, L.L.C. —Princeville, HI
- $190,000 - $200,000 a year
- Full-time
- Hotel
- Bachelor's degree
- Organizational skills
14d
Area Director Human Resources III *
Marriott's Kaua'i Lagoons - Kalanipu'u —Lihue, HI
- $135,000 - $155,000 a year
- Full-time
- Master's degree
- Bachelor's degree
- Travel
Assistant Director, Food & Beverage
1 Hotel Kauai, L.L.C. —Princeville, HI
- $135,000 - $150,000 a year
- Full-time
- 8 years
- Hotel
- Senior level
Director, Revenue & Reservations
1 Hotel Kauai, L.L.C. —Princeville, HI
- $120,000 - $130,000 a year
- Full-time
- 6 years
- Hotel
- Presentation skills

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director jobs near koloa, hi

Director of Front Office

Marriott's Waiohai Beach Club -
Koloa, HI

Apply Now

Job Details

Full-time
$88,695 - $98,550 a year

Benefits

Relocation assistance

Qualifications

Financial operations
Operational analysis
Team member evaluation
Hotel policy compliance
Managing teams in a customer support role
Phone communication
Managing retail teams
Employee grievance management
Standard Operating Procedures (SOPs) implementation
Coaching
Customer satisfaction tracking
Associate's degree in Business Administration
Performance feedback (performance evaluation method)
Mid-level
Improving operational efficiency
Frontline customer support management
Quality improvement leadership
High school diploma or GED
Disciplinary action management
Team development
Hiring
Compliance monitoring
Hotel and accommodations guest check-out
Driver's License
Professional development support
Client retention
Task prioritization
Decision making
Hospitality Management
Employee relations management

Full Job Description

Salary Range: $88,695 - $98,550

Valid driver's license may be required with at least one year of clean driving history.

Relocation Assistance Available

JOB SUMMARY

Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area.

CORE WORK ACTIVITIES

Leading Guest Services Team

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Encourages and builds mutual trust, respect, and cooperation among team members.
Serves as a role model to demonstrate appropriate behaviors.
Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
Ensures recognition of employees is taking place across areas of responsibility.
Communicates performance expectations in accordance with job descriptions for each position and monitors progress.
Celebrates successes and publicly recognizes the contributions of team members.

Maintaining Guest Services and Front Desk Goals

Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
Develops specific goals and plans to prioritize, organize, and accomplish your work.
Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results.
Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results.
Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
Understands the impact of Front Office operations on the Rooms area and overall property financial goals.
Manages department controllable expenses to achieve or exceed budgeted goals.

Managing Projects and Policies

Ensures compliance with all Front Office policies, standards and procedures.
Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.
Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
Acts as the Service Champion for the Front Office and creates a positive atmosphere for guest relations.
Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations.
Strives to improve service performance.
Empowers employees to provide excellent customer service.
Ensures that all Front Office areas have an atmosphere that is conducive to the overall guest experience.
Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
Responds to and handles guest problems and complaints.
Observes service behaviors of employees and provides feedback to individuals and/or managers.

Managing and Conducting Human Resource Activities

Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
Establishes challenging, realistic and obtainable goals to guide operation and performance.
Solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
Ensures employees are treated fairly and equitably.
Manages employee progressive discipline procedures for Front Office Staff.
Administers the performance appraisal process for direct report managers.
Interviews and hires managers and hourly employee team members with the appropriate skills and in a timely manner to meet the business needs of the operation.

Additional Responsibilities

Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Analyzes information and evaluating results to choose the best solution and solve problems.
Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
Identifies and analyzes Front Office operational challenges and facilitates the development of solutions to prevent re occurrence.

#LI-CW1

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

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Refine Your Search

director jobs in koloa, hi

Director of Front Office

Director of Operations

Director of Sales & Marketing

Director of Sales and Marketing

Creative Director

Senior Assistant Director of Finance and Accounting

Project Director, Coco Palms

Director of Engineering

Director of Informatics

Assistant Director of Finance

Executive Director

Program Director I E-CCSS KAUAI (Full-time)

Store Director (Hanalei Store)

Assistant Store Director (Eleele Store)

Youth Development Director (Teen Program- Lihue Clubhouse)

Assistant Store Director (Hanalei Store)

Director, People Operations

Area Director Human Resources III *

Assistant Director, Food & Beverage

Director, Revenue & Reservations

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