Top 842 Customer service representative Jobs in Ks

Confirmations Specialist
ACERTUS —Overland Park, KS
- $20 - $22 an hour
- Monday to Friday
- High school diploma or GED
- Continuous improvement
- Communication skills
Quick Apply
5d
Customer Service / Tech Support Rep – Financial (Remote)
Concentrix —Kansas
- $15 an hour
- Urgently hiring
- Remote
- Computer literacy
- Residential
- High school diploma or GED
- Paid training
- Paid holidays
2d
Call Center Representative
Parmele Disability Advocates —Wichita, KS
- Full-time
- Hybrid work
- Microsoft Outlook
- No experience needed
- Research
- Health insurance
- Dental insurance
Quick Apply
11d
Client Success Representative (Remote)
Demand.com —Wichita, KS
- Remote
- Mid-level
- Communication skills
- Time management
Quick Apply
CUSTOMER SERVICE REP
THE EPOCH GROUP LC —Overland Park, KS
- Full-time
- Remote
- Basic math
- HIPAA
- English
Account Coordinator (Remote)
Clinical Reference Laboratory —Lenexa, KS
- $18 - $31 an hour
- Overtime
- Remote
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- AD&D insurance
- Paid holidays
Client Support Representative
Parmele Disability Advocates —Wichita, KS
- Full-time
- Hybrid work
- Customer service
- Organizational skills
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
Remote Medicare & Medicaid Eligibility Specialist (Advocate)
Centauri Health Solutions —Kansas
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Paid training
- Wellness program
Quick Apply
2d
Work from Home Inbound Customer Service (State of Kansas)
Colony Brands, Inc. —Kansas
- Temporary
- Remote
- Computer literacy
- Typing
- Entry level
- Paid training
- Paid holidays
Customer Service Representative
Kansas Turnpike Authority —Wichita, KS
- $18.97 - $22.20 an hour
- Extended hours
- Background check
- Spanish
- Computer literacy
Quick Apply
Outbound Survey Representative
Five Star Call Centers —Wichita, KS
- $14 an hour
- Weekends as needed
- Remote
- Background check
- 18 years or older
- Clinic
- Paid training
12d
Account Coordinator (Kansas)
Unrivaled Teamwear —Lenexa, KS
- Full-time
- Remote
- Oracle
- Computer literacy
- Bachelor's degree
Quick Apply
Patient Care Coordinator - Monday-Friday 10:30am-7pm
AssistRx —Overland Park, KS
- $22 a year
- Full-time
- Background check
- Microsoft Excel
- Writing skills
- Disability insurance
- Health insurance
Quick Apply
Customer Experience Representative
Blue Cross and Blue Shield of Kansas —Topeka, KS
- $20.96 - $26.20 an hour
- Full-time
- Computer literacy
- Pass drug screening
- Research
- Paid parental leave
- Health insurance
3d
Customer Service Rep – Healthcare (UMA Grads, Remote)
Concentrix —Kansas
- $15 - $17 an hour
- Urgently hiring
- Remote
- Computer literacy
- Residential
- High school diploma or GED
- Paid training
- Paid holidays
Contact Center Consultant
MERITRUST CREDIT UNION —Wichita, KS
- $17.91 - $22.39 an hour
- Full-time
- Research
- Mid-level
- High school diploma or GED
Product Sales Support Admin
US Foods, Inc. —Lenexa, KS
- $24 - $37 an hour
- Full-time
- Merchandising
- Mid-level
- Office
- Benefits from day one
Healthcare Customer Service Representative (KS)
Healthcare Business Services Inc. —Wichita, KS
- On call
- Remote
- Computer literacy
- Writing skills
- Medical office experience
- Work from home
9d
Customer Service Rep – Financial (Seasonal, Remote)
Concentrix —Kansas
- $15 - $17 an hour
- Urgently hiring
- Remote
- Computer literacy
- Residential
- High school diploma or GED
- Paid training
- Paid holidays
Customer Service Representative
Blackbob Pet Hospital —Olathe, KS
- Full-time
- Organizational skills
- Computer skills
- Communication skills
- Paid training
- Paid time off

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Confirmations Specialist

ACERTUS -
Overland Park, KS

Quick Apply

Job Details

$20 - $22 an hour
5 days ago

Qualifications

Optimizing workflow processes
Customer records maintenance
Confidential information handling
Email customer support
Phone communication
Customer order taking
Service scheduling
Logistics customer service
Client inquiry handling
High school diploma or GED
Continuous improvement
Customer engagement
Document review
Delivery record maintenance
CRM system proficiency
Order tracking
Productivity software
Order inquiry handling
Data accuracy checks
Customer interaction during outreach
Communication skills
Entry level
Client interaction via phone calls
Customer data entry

Full Job Description

The Confirmations Specialist plays a critical role in ensuring the accuracy and timeliness of customer orders by placing and receiving calls to validate orders and schedule pickups and deliveries. This position requires exceptional communication skills, attention to detail, and the ability to provide outstanding customer service while adhering to established procedures.

Schedule: Monday-Friday, 8:30am-5:00pm CST

Compensation: $20-$22/hr

Essential Duties:

Placing and receiving calls or sending electronic communication to customers to validate and confirm order details, ensuring accuracy and completeness.
Verify customer information, such as contact details, delivery addresses, and service requirements, to ensure accurate scheduling of delivery and pickup.
Follow established scripts and protocols while engaging with customers, maintaining a professional and friendly demeanor throughout the call.
Provide exceptional customer service, addressing customer inquiries, concerns, and requests (both by phone and via email) in a timely and efficient manner.
Document all interactions, order confirmations, and customer feedback accurately in a central Transportation Management System.
Communicate and coordinate with internal teams to ensure smooth and timely order fulfillment.
Identify opportunities for process improvements to enhance the efficiency and effectiveness of the confirmation process.
Adhere to company policies, procedures, and guidelines related to order confirmation, data privacy, and customer interactions.
Maintain a professional and positive attitude while representing the company and its values in all customer interactions.
Additional duties, assigned to support business needs.

Qualifications:

High school diploma or equivalent.
Experience in a customer service or call center role, with a strong emphasis on outbound calling and order confirmation (minimum of 1-3 years preferred).

Skills:

Proficient in Microsoft Office programs and other general office equipment.
Excellent verbal communication skills, with the ability to engage customers in a professional and friendly manner.
Strong attention to detail and accuracy, ensuring order information is validated and recorded correctly.
Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
Adaptable and flexible, willing to embrace changes in processes and procedures as required.
Professional and positive attitude, with the ability to remain calm and composed during challenging situations.
Ability to follow established scripts and protocols while adding a personal touch to customer interactions.
Familiarity with CRM systems or order management systems is a plus.
Ability to maintain confidentiality and handle sensitive customer information with care.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Quick Apply

Refine Your Search

customer service representative jobs in ks

Confirmations Specialist

Customer Service / Tech Support Rep – Financial (Remote)

Call Center Representative

Client Success Representative (Remote)

CUSTOMER SERVICE REP

Account Coordinator (Remote)

Client Support Representative

Remote Medicare & Medicaid Eligibility Specialist (Advocate)

Work from Home Inbound Customer Service (State of Kansas)

Customer Service Representative

Outbound Survey Representative

Account Coordinator (Kansas)

Patient Care Coordinator - Monday-Friday 10:30am-7pm

Customer Experience Representative

Customer Service Rep – Healthcare (UMA Grads, Remote)

Contact Center Consultant

Product Sales Support Admin

Healthcare Customer Service Representative (KS)

Customer Service Rep – Financial (Seasonal, Remote)

Customer Service Representative

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