State of Location:
Wisconsin
Position Summary:
At Ivy Rehab, we're "All About the People"! As a Network and Telecom Technical Lead, you will play a crucial role in our mission to help enable people to live their lives to the fullest.
We are seeking an experienced and highly organized Network and Telecom Technical Lead to over‐ see all aspects of Network and Telecom for our rapidly growing business of over 7000 employees and 600 locations. This role will be responsible for managing and supporting the network (both WAN and LAN) and the telecom environment (currently utilizing RingCentral). This role will be re‐ sponsible for managing and supporting the full lifecycle of routers, firewalls, switches, WAP's, and telecom devices including the Ivy contact center. The Network and Telecom Lead will work closely with both internal teams, the sites and a third-party Managed Service Provider (MSP) to ensure seamless device provisioning, management, and support.
Join Ivy Rehab’s dedicated team where you’re not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient.
Job Description:
The Network and Telecom Technical Lead will report to the Vendor Management Director and is an integral member of the IT Team. The Network and Telecom Technical Lead position will oversee all aspects of Ivy Rehab’s network and telephone estate for our growing business with over 600 locations and 7000 employees. This role will be responsible for managing and supporting the full lifecycle of all network infrastructure, including firewalls, switches, WAP’s and telephone infrastructure. Included in this role is responsibility for the design and feature releases for all in scope solutions. The Network and Telecom Technical Lead will work closely with both internal teams and Ivy’s third-party Managed Service Provider (MSP) to ensure seamless provisioning, management, support and hardware refresh cycles.
This position allows for remote work and requires travel (5-10%) for business meetings. Our corporate office is based in White Plains, NY.
Process Improvement & Documentation:
We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.
ivyrehab.com
