Centralized Scheduling Clerk, Full-Time
Centralized Scheduling | Arkansas Valley Regional Medical Center (AVRMC)
Be the connection that keeps patient care moving efficiently and seamlessly.
At Arkansas Valley Regional Medical Center (AVRMC), our scheduling team plays a vital role in ensuring patients receive timely, coordinated care. We are seeking a detail‑oriented, organized, and customer‑focused Centralized Scheduling Clerk to join our team in La Junta, Colorado.
Located just east of the Rocky Mountains, AVRMC proudly serves Southeastern Colorado by providing high‑quality healthcare close to home. If you enjoy working with patients, providers, and scheduling systems in a fast‑paced environment, we encourage you to apply.
Position Summary
As a Centralized Scheduling Clerk, you will coordinate and schedule patient exams by working directly with physicians’ offices and patients. You will gather necessary information, provide education on exam preparation, verify insurance requirements, and ensure all scheduling details are accurate and complete.
This is a Full‑Time position.
Key Responsibilities
Scheduling & Patient Coordination
- Coordinate incoming calls from patients and physician offices to schedule, cancel, and reschedule exams
- Gather and verify all required information needed for accurate scheduling
- Confirm appointments with patients and providers, including rescheduled or missed visits
- Prepare and distribute appointment reminders and patient instruction materials
Patient Education & Support
- Provide clear instructions regarding exam preparation, required lab work, and appointment expectations
- Inform patients and offices of insurance preauthorization requirements when applicable
- Ensure proper documentation and communication regarding procedures and scheduling details
Documentation & System Management
- Verify orders and match scheduled procedures to physician requests
- Enter and maintain accurate patient demographic and insurance information in scheduling systems
- Preregister patients for scheduled services
- Maintain daily scheduling records, including no‑shows, cancellations, and completed appointments
- Prepare end‑of‑day schedules and reports
Coordination & Workflow Management
- Maintain and distribute daily preauthorization reports
- Adjust resource availability based on staff schedules, equipment status, and operational needs
- Schedule specialized procedures such as mammograms and ensure availability of prior reports when required
- Collaborate with departments to ensure an efficient and coordinated patient experience
Professionalism & Teamwork
- Communicate clearly and professionally with patients, physicians, and staff
- Maintain patient confidentiality at all times
- Demonstrate flexibility and organization in a fast‑paced environment
- Follow through on assignments and report incomplete work to supervisor
- Maintain punctuality, attendance, and adherence to organizational policies
- Participate in department meetings and quality improvement activities
- Represent AVRMC in a positive and professional manner
Qualifications
Required
- High School Diploma or equivalent
Preferred
- One (1) year of scheduling experience, preferably in a healthcare setting
Skills & Knowledge
- Working knowledge of insurance verification (Medicare, Medicaid, HMO, and private insurance)
- Basic clinical understanding of exams, preparation requirements, and related workflows
- Strong organizational, communication, and multitasking skills
- Proficiency with computer systems and scheduling software
Why Join AVRMC
At AVRMC, every role contributes to exceptional patient care. As a Centralized Scheduling Clerk, you are essential in ensuring patients receive timely access to services and a positive healthcare experience.
Benefits & Perks
Health & Wellness
- Medical, Dental, and Vision Insurance (Full-Time)
- Life Insurance (Full-Time)
- Short-Term Disability Coverage (Full-Time)
- Flexible Spending Account (FSA) (Full-Time & Part-Time)
- Accident, Critical Illness, and Hospital Indemnity Insurance (Full-Time)
- Employee Wellness Programs (All Statuses)
- Gym Membership Discount (Part-Time & Full-Time)
- Employee Assistance Program (All Statuses)
Financial Benefits
- Competitive Pay (All Statuses)
- Shift Differentials (All Statuses)
- Annual Salary Increase Opportunities (All Statuses)
- Generous Paid Time Off (Full-Time & Part-Time)
- 401(k) Retirement Plan (available immediately for eligible employees), Employer Match after 1 Year of Service
Additional Advantages
- Public Service Loan Forgiveness (PSLF) Eligible Employer (All Statuses)
- Colorado FAMLI Program Participation (All Statuses)
(Up to 12–16 weeks of paid leave for qualifying life events)
- Identity Theft Protection (Full-Time & Part-Time)
- Rewards & Recognition Programs (All Statuses)
- Cafeteria Meal Discounts (All Statuses)
Ready to Apply?
We’re excited that you are considering a career with AVRMC.
Join our mission to provide extraordinary care—because every role matters.
