Top 545 Customer service representative Jobs in La Mesa, Ca

Customer Support Specialist
Safran Power Units San Diego —San Diego, CA
- $70,000 - $80,000 a year
- Full-time
- Microsoft Outlook
- 5 years
- Word processing
- Health insurance
- Dental insurance
Quick Apply
Supervisor Call Center
Family Health Centers of San Diego —San Diego, CA
- $70,304.00 - $78,213.50 a year
- Full-time
- Spanish
- Clean driving record
- English
- Vision insurance
Quick Apply
Live Chat Assistant
Property Management Services of Texas —San Diego, CA
- $76,564 - $80,945 a year
- Full-time
- High school diploma or GED
- Typing
- Communication skills
- Health insurance
- Opportunities for advancement
Quick Apply
Customer Support Representative - Repair Solutions
GKN Aerospace —El Cajon, CA
- $25 - $30 an hour
- ERP systems
- 2 years
- Entry level
Customer Service Representative III
Strategic Data Systems —San Diego, CA
- $24.89 - $29.00 an hour
- Weekends as needed
- Mid-level
- Typing
- In-person
Quick Apply
Customer Service Representative
VCA Animal Hospitals —San Diego, CA
- $18.00 - $24.50 an hour
- 8 hour shift
- Communication skills
- Entry level
- Under 1 year
- Health insurance
- Dental insurance
Online Chat Representative
High Bluff Academy —Rancho Santa Fe, CA
- $46,700 - $68,900 a year
- Part-time
- School experience
- Computer literacy
- Computer skills
Quick Apply
13d
Customer Enrollment Representative
Catalyst —San Diego, CA
- $850 - $1,400 a week
- Full-time
- Sales
- In-person
- Communication skills
- Travel reimbursement
- 401(k)
Quick Apply
6d
Customer Service Representative
Soapy Joe's Car Wash —Santee, CA
- $19 an hour
- Part-time
- Sales
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Customer Service Representative
MyBioSource —San Diego, CA
- Email
- Inventory management
- Word processing
- Office
- Profit sharing
- Paid holidays
Customer Information Representative - Customer Info Center - Chula Vista Medical Center - Variable Shift - Part Time (0.5)
Sharp HealthCare —Chula Vista, CA
- $25.00 - $30.49 an hour
- 8 hour shift
- Hospital
- Mid-level
- High school diploma or GED
6d
Customer Care Specialist II - Payment Support
AppFolio —San Diego, CA
- $23.50 - $28.80 an hour
- Full-time
- Mid-level
- 2 years
- Communication skills
Customer Operations Representative
Murata America —San Diego, CA
- $66,218.91 - $86,089.35 a year
- Ability to walk for extended periods
- ERP systems
- Mid-level
Customer Service Representative
Varsity Promotions —San Diego, CA
- $20 - $25 an hour
- Full-time
- Computer literacy
- Computer skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
8d
Weekday Member Services Representative
Planet Fitness —La Mesa, CA
- $17.40 an hour
- Part-time
- 18 years or older
- CPR Certification
- Computer literacy
- Opportunities for advancement
Quick Apply
Customer Service Representative in San Diego Airport
Hallmark Aviation Services —San Diego, CA
- 18 years or older
- Computer literacy
- High school diploma or GED
- Paid training
- Dental insurance
Customer Service Representative - Diving
Johnson Outdoors SCUBAPRO —El Cajon, CA
- $21.50 - $28.35 an hour
- Hybrid work
- Microsoft Excel
- Computer literacy
- Office
- Profit sharing
- Disability insurance
4d
Customer Service Representative
U-Haul —Lemon Grove, CA
- $16.90 - $17.50 an hour
- Part-time
- Clean driving record
- Forklift
- High school diploma or GED
- Paid holidays
- Health insurance
Dispatcher/Customer Service Representative (CSR)
Carini Heating, Air and Plumbing —San Diego, CA
- Email
- Plumbing
- Entry level
- Paid holidays
- Health insurance
Call Center Specialist I
San Diego County Credit Union —San Diego, CA
- $25.75 - $30.50 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Mentoring
Quick Apply
13d

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Customer Support Specialist

Safran Power Units San Diego
San Diego, CA

Quick Apply

Job Details

Full-time
$70,000 - $80,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching

Qualifications

Customer communication
Sales contract management
Microsoft Outlook
Interpersonal skills
Word processing
SAP
Sales administration
Managing clients in a customer support role
Sales quoting
Sales management systems proficiency
Contracts
Customer support
Sales follow-up

Full Job Description

Summary of Job Purpose: Perform the role of support and sales order administrator responsible for order planning and execution for the Customer Support Organization, creating customer sales orders, reviewing purchase orders with Engineering leadership for technology research & development programs, sending order acknowledgment and invoicing customers. This role is customer facing and directly liaising with the Customer (airframers and their service network, aircraft operators, and other Safran entities or partners), Customer Support team and many internal Safran teams such as Finance, Engineering and Procurement.

Act as Primary Customer point of contact for sales orders, handling initial and external inquiries, quotes, proposals, order entry, order tracking, and schedule logistics.

Essential Duties and Responsibilities:

Ensure validity and accuracy of the commercial conditions requested by the customer and other Safran entities or partners according to appropriate contractual requirements
Communicate regularly and proactively with customers and other Safran entities or partners, providing them with order acknowledgement, creating sales orders, reviewing them with Engineering leadership for technology research & development programs and providing shipment status, as appropriate.
Track and manage all sales orders in SAP, customer portals as appropriate, and internal reporting tools
Work collaboratively with the customer, suppliers and the internal organization keeping all parties informed of delivery schedule, logistics challenges, etc.
Provide month-end data reports to internal stakeholders and management
Administer Safran Power Units maintenance contracts with aircraft operators and maintenance contracts between airframers and operators that include Safran Power Units’ products
Create and maintain maintenance contracts in SAP
Collect and compile product in-service utilization (hours and cycles)
Invoice operators based on product utilization monthly and/or quarterly
Adjudicate timely all customer warranty claims
Support provisioning and timely ordering of spare parts and their replenishment to meet in service parts requirements
Invoice customer of the shipment of hardware and work with Finance on Account Receivables.
Acknowledge receipt of any request or question and ensure that an answer is given in a timely manner.
Ensure export control processes are being followed for this position
Demonstrate a proactive nature and ownership of all aspects of the Customer Support Representative position and processes.
Excellent interpersonal skills with good relationship building skills
Ability to multitask, solve problems, self-motivate and be responsive with good presentation skills
Work with company’s buyers and Quality personnel to obtain timely and relevant information from suppliers concerning new or repair products and/or service specifications, price, delivery dates, etc.
Monitor supplier performance, prepare reports and other records pertaining to the items or service purchased, cost, delivery, product or service performance, supplier performance and/or inventories, as applicable. Support Internal Quality and Logistic departments in case of supplier non-performance
Able to suggest improvements to and modifications of existing procedures, processes and process flow maps. Actively participate in continuous improvement initiatives.

Required Competencies; Education / Knowledge / Skills and Abilities:

5+ years customer service experience and product sales administration
Aerospace industry and knowledge of Aircraft APUs (Auxiliary Power Units) or propulsion engines is desirable
Working knowledge and experience with SAP
Able to develop standard commercial proposals; conduct order reviews; manage administrative processing of orders and customer follow-up in the context of the sales policy
Familiarity with the basic principles of logistics flows internal and external to the company
Basic understanding of the component parts, technology and the characteristics of the products (aircraft) for which APUs or propulsion engines are designed is a plus
Intermediate to advanced capabilities with MS Office - Excel, Power Point, Word, Outlook
Working knowledge of the basic concepts of procurement principles, sales and contracts administration
Ability to adapt when working with people from diverse cultures

Physical Requirements:

While performing the duties of this job, the employee is regularly required to sit; use hands to type; use ability to talk and hear.
The employee may be required to reach with hands and arms to manage paperwork.
Specific vision abilities required by this job include close vision.
The noise level in the work environment is usually quiet.

Additional Information:

The duties and responsibilities described are not a comprehensive list and that additional tasks may be assigned to the employee from time to time; or
The scope of the job may change as necessitated by business demands.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Pay: $70,000.00 - $80,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

customer service representative jobs in la mesa, ca

Customer Support Specialist

Supervisor Call Center

Live Chat Assistant

Customer Support Representative - Repair Solutions

Customer Service Representative III

Customer Service Representative

Online Chat Representative

Customer Enrollment Representative

Customer Service Representative

Customer Service Representative

Customer Information Representative - Customer Info Center - Chula Vista Medical Center - Variable Shift - Part Time (0.5)

Customer Care Specialist II - Payment Support

Customer Operations Representative

Customer Service Representative

Weekday Member Services Representative

Customer Service Representative in San Diego Airport

Customer Service Representative - Diving

Customer Service Representative

Dispatcher/Customer Service Representative (CSR)

Call Center Specialist I

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