Top 85 Medical specialist Jobs in La Plata Md

Access Specialist I
MedStar Health —White Plains, MD
- $18.70 - $32.72 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Typing
Infection Prevention Specialist, Part Time
University of Maryland Medical System —La Plata, MD
- $42.64 - $64.00 an hour
- Part-time
- Nursing
- RN License
- Hospital
Health System Specialist
US Military Treatment Facilities under DHA —Fort Belvoir, VA
- $85,447 - $111,087 a year
- Online Application
- Hybrid work
- Background check
- Pass drug screening
- Doctor of Philosophy
12h
Licensed Professional Counselor
Headway —Waldorf, MD
- Up to $121.74 an hour
- Remote
- Private practice
- Master's degree
- Senior level
Licensed Professional Counselor
Headway —Maryland
- Up to $121.74 an hour
- Remote
- Private practice
- Master's degree
- Senior level
Certified Professional Coder
Calvert Internal Medicine Group —Prince Frederick, MD
- $20 - $28 an hour
- Full-time
- Background check
- Anatomy knowledge
- OSHA
- Health insurance
- Dental insurance
Quick Apply
Medical Coding Specialist
Calvert Internal Medicine Group —Prince Frederick, MD
- $21 - $25 an hour
- Full-time
- Background check
- Internal Medicine
- Mid-level
Quick Apply
Licensed Social Worker / Licensed Professional Counselor
PrimeCare Medical, Inc. —La Plata, MD
- $65,000 - $75,000 a year
- Full-time
- Mid-level
- Psychology
- Social Work
- Health insurance
- Dental insurance
Quick Apply
Entry-Level Autism Specialist
Ally Behavior Centers —Springfield, VA
- $35,000 - $40,000 a year
- Full-time
- BLS Certification
- Data analysis skills
- HIPAA
- Health savings account
- AD&D insurance
Quick Apply
SUPERVISORY HEALTH SYSTEM SPECIALIST
US Military Treatment Facilities under DHA —Fort Belvoir, VA
- $102,415 - $133,142 a year
- Online Application
- Background check
- Pass drug screening
- In-person
1d
Credentials Program Specialist
US Military Treatment Facilities under DHA —Fort Belvoir, VA
- $70,623 - $91,815 a year
- Online Application
- Hybrid work
- Background check
- Pass drug screening
- Research
1d
Medical Logistics Supply Specialist
LTSi - Laredo Technical Services, Inc. —Andrews AFB, MD
- $35 - $36 an hour
- Urgently hiring
- Mid-level
- 3 years
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Health Informatics Specialist
VHC Health —Alexandria, VA
- $87,068.80 - $161,096.00 a year
- Full-time
- Computer Science
- Hospital
- 5 years
- Health insurance
- Dental insurance
Area Health Information Specialist I
Datavant —Leonardtown, MD
- Full-time
- 18 years or older
- Hospital
- Computer literacy
- Paid time off
9d
Medical Materiel Specialist II
Trinity Global Consulting —Andrews AFB, MD
- Full-time
- Remote
- 6 years
- Customer service
- Warehouse experience
- AD&D insurance
- Paid holidays
Quick Apply
Operations Specialist
Greater Baden Medical Services, Inc. —Brandywine, MD
- $50,000 - $65,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Public speaking
Quick Apply
Patient Care Specialist
Sentara Urgent Care —Woodbridge, VA
- Rotating shift
- Urgent Care
- Mid-level
- 3 years
- 403(b) matching
- Paid parental leave
Quick Apply
Community Support Specialist
Community Connections, Inc —Washington, DC
- $40,670 - $59,700 a year
- Mid-level
Quick Apply
LCSW/LCPC Intake Specialist
K&I HEALTHCARE SERVICES LLC —Waldorf, MD
- $150 - $170 an hour
- Full-time
- Addiction Medicine
- Licensed Clinical Social Worker
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
PRP Specialist
K&I HEALTHCARE SERVICES LLC —Waldorf, MD
- $70,000 - $90,000 a year
- Full-time
- CPR Certification
- Current TB test
- Psychiatry
- Health insurance
- Dental insurance
Quick Apply

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Access Specialist I

MedStar Health -
White Plains, MD

Apply Now

Job Details

Full-time
$18.70 - $32.72 an hour

Qualifications

Computer operation
Patient scheduling systems
Phone communication
Computer literacy
High school diploma or GED
Typing

Full Job Description

About this Job:

General Summary of Position
Under General Supervision acts as the first welcome at the MedStar Care Connection Contact Center for the caller on behalf of physician practices instilling loyalty and anticipating needs while providing efficient effective customer relationship management. Elicits and records patient information and inquiries by following established protocols to schedule patient appointments for specified practice groups and/or multiple locations. Facilitates communication between patients and practice staff. Advocates on the caller/customer behalf to ensure their needs are met and to promote the perfect patient experience. Demonstrates ability to establish and maintain effective relationships with patients and their families through active listening empathy courtesy and professionalism. Regular consistent attendance is an essential job function.

Primary Duties and Responsibilities

Contributes to the achievement of established department goals and objectives and adheres to department policies procedures quality standards and safety standards. Complies with governmental and accreditation regulations.
Assists and troubleshoots during the process of scheduling appointments and selecting physicians by subspecialty or location.
Completes call processing in an efficient manner. Remains aware of call volumes and works to handle the peak call volumes.
Cross sells the multiple locations or physicians available with sub-specialty per protocol.
Demonstrates behavior consistent with MedStar Health mission vision goals objectives and patient care philosophy.
Demonstrates expert functional knowledge of resources such as Centricity Business MedConnect EMR and other applications as required to assist with the callers needs.
Develops and distributes weekly reports of activity to assigned parties.
Displays characteristics of inquiry empathy courtesy and respect during communication with customers. Ensures complete communication (closes the loop and follow up) between key customer groups including internal and external customers in an appropriate and timely manner.
Facilitates new patient registration and updates current registration.
Maintains protocol knowledge base and skill set for scheduling across multiple subspecialties or locations and meets established goals for scheduling accuracy.
Participates in meetings as required including training with physician secretaries regular staff meetings and/or other training classes as directed.
Participates in multidisciplinary quality and service improvement teams as appropriate. Participates in meetings serves on committees and represents the department and hospital/facility in community outreach efforts as appropriate.
Proactively reads emails daily and reviews other written sources to keep up to date on all communications changes within the protocols and the Contact Center. Responsible for keeping up to date on all communication/changes within the Center.
May follow up with callers to determine level of satisfaction with service provided.
Responds to telephone inquiries from patients physicians employees and other callers regarding appointments referrals provider messages and services within MedStar in accordance with established guidelines.
Utilizes physician protocols to schedule appointments for multiple subspecialties or locations and meets established performance goals.
Validates and verifies the insurance carriers to the MedStar Employed Physician Participation Listing.

Minimal Qualifications
Education

High School Diploma or GED required
Associate's degree preferred

Experience

2 years customer service experience preferably within a healthcare setting required and
Experience working in a hospital or medical office scheduling environment preferred

Licenses and Certifications

No special certification registration or licensure required

Knowledge Skills and Abilities

Able to work in a complex work environment with heavy call volume that involves coordination and support with various departments patients healthcare providers and system. Ability to type 40 WPM accurately Computer literate and able to navigate among varied systems and the Internet. Must show aptitude in learning and using scheduling and electronic health record software. Ability to operate standard office equipment. Excellent interpersonal skills and telephone/written communication skills. Committed to providing excellent service to MedStar customers and ability to display strong listening skills and empathy to MedStar patients and co-workers. Must be able to work in a fast-paced often high-pressure environment with proven ability to maintain composure in stressful situations and manage and diffuse angry or upset patients. Must be self-directed and able to multitask.

This position has a hiring range of : USD $18.70 - USD $32.72 /Hr.

Apply Now

Refine Your Search

medical specialist jobs in la plata md

Access Specialist I

Infection Prevention Specialist, Part Time

Health System Specialist

Licensed Professional Counselor

Licensed Professional Counselor

Certified Professional Coder

Medical Coding Specialist

Licensed Social Worker / Licensed Professional Counselor

Entry-Level Autism Specialist

SUPERVISORY HEALTH SYSTEM SPECIALIST

Credentials Program Specialist

Medical Logistics Supply Specialist

Health Informatics Specialist

Area Health Information Specialist I

Medical Materiel Specialist II

Operations Specialist

Patient Care Specialist

Community Support Specialist

LCSW/LCPC Intake Specialist

PRP Specialist

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