Applications accepted from: ALL PERSONS INTERESTED
Division: Development Services
Reporting Location:
Workdays & Hours: Monday - Friday 8:00 am - 5:00 pm*
*Some nights and weekends required - *Subject to change
You are invited to bring your passion for public service and improving the Houston community to the Planning and Development Department as an
Assistant Planner. Join a dynamic Planning team that is actively working to improve the built and social environments of Houston. The work we do has a lasting impact on the future of our city.
Houston is a place where the cost of living is more than 25% below the top 20 metro average, and with no state income tax, home ownership is very achievable. As the fourth largest and most ethnically diversity city in the U.S., Houston has first-class access to medical care, recreation, food, festivals, sports, museums, and the performing arts.
ABOUT US
The City of Houston’s Planning & Development Department is a key player in the mayor’s efforts to improve public safety and infrastructure, enhance the quality of life, and maintain an efficient government that works for more than 2 million residents. Much like Houston itself, we are a culturally diverse team that is committed to improving Houston’s built environment. Our team draws and retains passionate, curious, life-long learners, and big picture thought leaders who make a difference every day by balancing the needs and interests of the community we serve. We strive to operate as a customer-focused, goal-oriented, and efficient organization. We treat ourselves, our partners, and our customers with respect while placing continuous learning at the center of our operations.
POSITION PROFILE
The Community and Regional Planning team is seeking an early-career planner who is organized, curious, and committed to public service. The Assistant Planner will help residents and property owners navigate neighborhood planning and preservation programs, move applications through clear and timely processes, and produce accurate research, maps, notices, and case materials for public decision-making
This is an entry-level professional planning role with meaningful public contact. The position works under close-to-moderate supervision while building the judgment, technical skills, and municipal planning knowledge needed to manage routine assignments with increasing independence.
DESCRIPTION OF DUTIES / ESSENTIAL FUNCTIONS
Primary Responsibilities
Application and Program Administration
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Receive and review applications, conduct initial intake, confirm required materials, and communicate clearly about missing or incomplete information.
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Maintain complete electronic case files, status trackers, milestone dates, correspondence, calculations, and quality-control records.
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Monitor deadlines and promptly elevate conflicts, unusual facts, or policy questions to the assigned planner or manager.
Community Engagement and Customer Service
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Explain program requirements, timelines, roles, and next steps in plain language to residents, property owners, applicants, civic groups, and other stakeholders.
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Respond to telephone, email, virtual, and in-person inquiries accurately, courteously, and within established service standards.
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Help plan, coordinate, and staff community meetings, public hearings, workshops, and applicant consultations, including occasional evening or weekend assignments.
Research, Mapping, and Analysis
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Compile information from City systems, public records, adopted plans, ordinances, appraisal-district records, geographic data, and other credible sources.
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Prepare and quality-check GIS maps, boundary exhibits, parcel lists, tables, basic calculations, and other graphical representations of planning data.
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Analyze routine development patterns, neighborhood conditions, public responses, and program metrics; summarize findings for staff review.
Team and Operational Support
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Participate in cross-training, standard operating procedure updates, records management, website-content review, and continuous-improvement projects.
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Balance multiple assignments, communicate workload risks early, and assist other planners with projects of varying complexity.
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Perform other duties consistent with the Assistant Planner classification and business-unit needs.
DESIRED EMPLOYEE ATTRIBUTES
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Specific Job Skills: Knowledge of planning principles and practices, excellent written and verbal communication skills; proficient in Microsoft Office with some ArcGIS experience.
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Preferred Personality Traits: self-driven, results-oriented with a positive outlook, and a clear focus on high quality and customer service; a natural forward thinking planner who critically assesses their own performance; mature, credible, and comfortable in dealing with mid to high executive levels and politicians; reliable, tolerant, and determined; empathic communicator, able to see things from the other person's point of view; well-presented and businesslike; keen for new experience, responsibility and accountability; able to work well with others and be a team-player.
WORKING CONDITIONS
The position is physically comfortable; the individual has discretion about walking, standing, etc. There are no major sources of discomfort, i.e., essentially a normal office environment with acceptable lighting, temperature and air conditioning.
This is a Planning and Development Department Position at the Tier III Level.
SELECTION/SKILLS TESTS REQUIRED
The selection process will involve application review and/or interview. The department may administer a skill assessment.
SAFETY IMPACT POSITION
No
SALARY INFORMATION
Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.
Pay Grade: 15
APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov
To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call 832-393-6020
If you need special services or accommodations, call 832-393-6020. (TTY 7-1-1)
If you need login assistance or technical support call 855-524-5627.
Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.
All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.
EOE EQUAL OPPORTUNITY EMPLOYER
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.
