Top 122 Guest service agent Jobs in La Puente Ca

Guest Services Representative II
Living Spaces —La Mirada, CA
- $19.15 - $24.85 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Employee assistance program
Quick Apply
Front Office Agent
Pacific Palms Resort —City of Industry, CA
- $18 an hour
- Full-time
- Basic math
- Organizational skills
- Ability to stand for extended periods
Quick Apply
8d
Front Desk Agent
Columbia Hospitality Inc —Duarte, CA
- $23 - $24 an hour
- Full-time
- Office
- Hotel
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
1d
Guest Service Agent
Homewood Suites Long Beach Airport —Long Beach, CA
- From $25 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Front Desk Agent
InterContinental —Los Angeles, CA
- $27.15 - $33.94 an hour
- Weekends as needed
- Sales
- Basic math
- High school diploma or GED
Hotel Front Desk Clerk
Holiday Inn Diamond Bar —Diamond Bar, CA
- $17.50 - $18.50 an hour
- 8 hour shift
- Computer literacy
- Basic math
- Hotel
- Employee discount
Quick Apply
Front Desk Agent
Hilton Garden Inn Arcadia —Arcadia, CA
- $18.50 an hour
- Part-time
- Hotel
- High school diploma or GED
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
USC —Los Angeles, CA
- $22.79 - $28.00 an hour
- Night shift
- Hotel
- High school diploma or GED
- Bachelor's degree
Guest Services Agent
WINDSOR CAPITAL GROUP —Brea, CA
- Part-time
- Hotel
- Entry level
- Disability insurance
- Health insurance
Quick Apply
Front Desk Agent
AC Hotel Pasadena —Pasadena, CA
- $21 an hour
- Part-time
- No high school diploma
- Hotel
- High school diploma or GED
Quick Apply
1d
Guest Service Agent
Hilton —Orange, CA
- $23 an hour
- Full-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
6d
Front Desk Agent
Springhill Suites Arcadia —Arcadia, CA
- $17.50 an hour
- Hotel
- High school diploma or GED
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
3d
Guest Service Agent
Sonesta —Irvine, CA
- $25 - $26 an hour
- Weekends as needed
- Serving
- Sales
- Basic math
- Paid parental leave
- Health savings account
Hotel Front Desk Agent $23 Per Hour
Commerce Casino —Commerce, CA
- $23 an hour
- Full-time
- Writing skills
- No high school diploma
- English
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
MCR Hotels —Pasadena, CA
- $20 an hour
- Weekends as needed
- 18 years or older
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent
Hersha Hospitality Management, LP —Anaheim, CA
- $18.50 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Guest Service Agent
The Hoxton —Los Angeles, CA
- $23 - $25 an hour
- Full-time
- Hotel
- Entry level
Quick Apply
Hilton Pasadena - Front Desk Agent
Aimbridge Hospitality —Pasadena, CA
- $21 - $24 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- AD&D insurance
- Disability insurance
Guest Services Agent - Residential
Onni Properties LLC —Los Angeles, CA
- $21 an hour
- Weekends as needed
- Microsoft Word
- Background check
- Microsoft Outlook
- Health savings account
- Paid time off
Quick Apply
14d
Guest Service Agents at Anaheim Resort Suites
PROSPERA MANAGEMENT INC. —Anaheim, CA
- $21.36 - $22.00 an hour
- Weekends as needed
- 18 years or older
- Organizational skills
- 1 year
Quick Apply

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guest service agent jobs near la puente ca

Guest Services Representative II

Living Spaces -
La Mirada, CA

Quick Apply

Job Details

Full-time
$19.15 - $24.85 an hour

Benefits

Paid holidays
Employee assistance program
401(k) matching
Life insurance
Paid sick time

Qualifications

Computer literacy
Research

Full Job Description

Position Summary

The Guest Services Representative II will provide back office, outbound support to customers with warranty or custom order questions. Serve as a subject matter expert and problem solver, researching issues and contacting guests with resolutions and next steps.

Position Description

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Serve as a “Guest Advocate,” collaborating with internal and external partners to understand customer requests and swiftly resolve
Take ownership of escalated guests and ensure any issues are fully resolved
Research specific accounts and interactions to identify knowledge or process gaps
Capture accurate notes to summarize interactions on guest accounts
Address guest needs using a combination of soft skills, discovery/needs identification, problem solving, available tools, and knowledge of company products and policies
Coach and mentor agents in the moment on company processes and procedures
Communicate work status and trends to leadership
Model the Living Spaces Culture
Consistently meet/exceed key metrics.
Participate in ongoing trainings. Limited travel may be involved
Assist with ad hoc inbound phone calls as needed

LS1A

Qualifications

Education/Experience: High school diploma or general education degree (GED). 3 years of related experience in a call center or customer service. Work experience at Living Spaces is a plus. Equivalent combination of education and experience will be considered.

Computer Skills: To perform this job successfully, an individual should have proficient knowledge of Microsoft Word, Excel, and Outlook. Experience with AX, Genesys Cloud, and MS Dynamics is a plus.

Position Hiring Range

The hiring pay range provides a good faith estimate of the salary or hourly wage that Living Spaces expects to pay for the position upon hire. Pay will be determined by several factors, including, but not limited to: applicant's education, relevant work experience, knowledge, applicable and relevant skills and abilities, market demand, Company budget, as well as internal equity and alignment with geographic market data. Living Spaces reserves the right to modify this page at any time.

Compensation: $19.15 - $24.85

Overtime pay is available for eligible, non-exempt Team Members. Reimbursement for expenses as required by applicable law and Company policy. Retail, Guest Services and Distribution Center Team Members are eligible to receive team bonus based on meeting specific goals and KPI's.

Additional available benefits upon meeting eligibility requirements include:

Medical (full-time only)
Dental (full-time only)
Vision (full-time only)
401(k) with Company match (full and part-time)
Vacation (full-time only or as otherwise required by applicable law)
Paid Sick Leave (full and part-time)
Flex or Health Spending Account (for eligible full-time only)
Employee Assistance Program (full and part-time)
Holiday pay (full-time only)
Life insurance (full-time only)

For more details, please visit our website at: Careers (livingspaces.com)

Equal Opportunity Employer

It is our policy to abide by all federal, state, and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, physical disability, mental disability, age, military status, or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including but not limited to, cancer related or HIV/AIDS related), sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.

E-Verify

Living Spaces participates in E-Verify. All newly-hired team members are queried through this electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to verify their identity and employment eligibility.

Applicant Privacy

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