Top 153 Technical support occupations Jobs in La Vergne, Tn

Help Desk Technician
Highland Ventures —Brentwood, TN
- Weekends as needed
- HIPAA
- Windows
- Clinic
- Paid holidays
- Dental insurance
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2d
Corporate Systems Trainer
ITAC Solutions —Nashville, TN
- $100,000 a year
- Mid-level
- Bachelor's degree
- Travel
- Dental insurance
- Adoption assistance
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Technical Support Specialist
Ingram Content Group —La Vergne, TN
- $24.87 - $30.91 an hour
- Full-time
- Research
- High school diploma or GED
- Continuous improvement
- Wellness program
- Health savings account
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IT Support Technician - Smyrna TN
Skillforce IT —Smyrna, TN
- $32.00 - $35.55 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
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IT Support Specialist
Contour —Smyrna, TN
- Weekends as needed
- Background check
- 18 years or older
- Clean driving record
- Disability insurance
- Dental insurance
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Tier 1 Customer Support Specialist I
HEALTHSTREAM INC —Nashville, TN
- $19.47 - $27.25 an hour
- 8 hour shift
- Hybrid work
- SQL
- Bachelor's degree
- 1 year
- Free parking
- Health savings account
Quick Apply
9d
System Support Analyst I - Smyrna, TN
Hunter Fan —Smyrna, TN
- Computer science
- Computer Science
- Customer service
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Service Desk Analyst
Metro Nashville Airport Authority —Nashville, TN
- $63,795 - $109,797 a year
- Online Application
- Background check
- Pass drug screening
- Mid-level
- Paid holidays
- Disability insurance
Field Technical Support Analyst
American Red Cross —Nashville, TN
- $28 - $31 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Health insurance
Support Technician l
NHC Home Office —Murfreesboro, TN
- Full-time
- Office
- Experience equivalent to degree accepted
- Associate's degree
- Paid holidays
- Disability insurance
Quick Apply
IT Tech
Quanta Manufacturing Nashville —Antioch, TN
- Full-time
- Microsoft Excel
- Ability to walk for extended periods
- Mid-level
Quick Apply
Technical Support Representative - Tier I (Remote U.S.)
Uniguest —Nashville, TN
- $17.50 - $18.50 an hour
- Full-time
- Remote
- Windows
- High school diploma or GED
- SharePoint
- Health insurance
- Dental insurance
Quick Apply
End-User Support Technician
Stewart Title Guaranty Company —Brentwood, TN
- Online Application
- Mid-level
- High school diploma or GED
- Bachelor's degree
- Employee stock purchase plan
- Health insurance
IT Support Technician
Truxton —Nashville, TN
- Full-time
- Mid-level
- Bachelor's degree
- Continuous improvement
- Paid holidays
- Health insurance
Quick Apply
IT Support Analyst
Cooper Steel —Nashville, TN
- Mid-level
- In-person
Quick Apply
IT Tech Support -- Senior
Apolent Corporation —Brentwood, TN
- 5 years
- Senior level
Internal Support Agent, Help Desk, VPC (Part Time)
Tractor Supply Company —Brentwood, TN
- Part-time
- High school diploma or GED
- 1 year
- Communication skills
12d
Associate Applications Analyst
Spero Health, INC. —Brentwood, TN
- Full-time
- High school diploma or GED
- 1 year
- Communication skills
- Health savings account
- Paid holidays
Quick Apply
ServiceDesk
Software Technology Inc —Nashville, TN
- Entry level
Quick Apply
IT Support Specialist
LOGO BRANDS INC —Franklin, TN
- $50,000 - $60,000 a year
- Monday to Friday
- Computer science
- Azure
- Computer Science
Quick Apply
12d

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technical support occupations jobs near la vergne, tn

Help Desk Technician

Highland Ventures -
Brentwood, TN

Quick Apply

Job Details

Full-time
2 days ago

Benefits

Paid holidays
Dental insurance
Flexible spending account
Paid time off
401(k) matching

Qualifications

Cloud identity and access management (IAM)
IT user and group management
Windows
Internal employee customer service
Azure AD
Data access controls implementation
Networking equipment (troubleshooting support)
Access control management
Desktop administration
Ticketing system technical support

Full Job Description

Help Desk Technician

Location: Brentwood, TN

Date: June 2026

JOB DESCRIPTION

About Highland Ventures

Highland Ventures is a family-owned national venture management company focused on strategically developing and operating businesses centered around our real estate. Our businesses include:

Hoogland Restaurant Group: The largest franchisee of Marco's Pizza with 130+ locations.
Legacy Commercial Property: Own and manage over 700 commercial properties.
Highland Pure Water & Ice: 24/7 kiosks with over 70 locations in 10+ states.
Intune Physical Therapy: A physical therapy brand currently being built from the ground up.

Role Summary:

The Help Desk Technician plays a critical role in maintaining system reliability and ensuring our internal teams across Highland Ventures’ portfolio companies receive timely, professional technical support. This position requires a balance of technical expertise, strong communication skills, and a client-focused approach. The ideal candidate will demonstrate solid problem-solving abilities, excellent customer service, and a commitment to delivering quality technical solutions.

This is a generalist role on a small, lean IT team. You will handle the full mix of work that comes through our ticketing system, from process-driven restaurant tasks to desktop troubleshooting at our physical therapy clinics to user access provisioning across the company, and you will have direct relationships with the people you support and visible ownership of the tickets you handle.

Primary Responsibilities:

Serve as the first point of contact for users seeking technical assistance via phone, email, ticketing system, or remote session
Diagnose and resolve technical problems using diagnostic tools and systematic troubleshooting approaches
Communicate technical solutions clearly and effectively, adjusting complexity based on the user’s technical knowledge
Provision and manage user access: account creation, permissions changes, role transitions, and terminations across the company’s business lines
Support restaurant operations, including menu changes, order management system tickets, and point-of-sale equipment issues at our HRG Pizza locations
Provide front-line network and connectivity support: Meraki diagnostics, ISP coordination, Wi-Fi and printer issues at remote sites
Administer Microsoft 365 accounts, mailboxes, and shared resources, with basic Exchange, Teams, and SharePoint support
Support healthcare clinic workstations for Intune Physical Therapy, handling patient data with appropriate attention to security and HIPAA requirements
Escalate complex issues to appropriate technical teams while maintaining clear communication with users throughout resolution
Document solutions and troubleshooting steps in the knowledge base to improve self-service options and team efficiency
Maintain current technical knowledge through ongoing learning and professional development
Support users across multiple Highland Ventures companies including Legacy Commercial Property, Hoogland Restaurant Group, Intune Physical Therapy, and Highland Pure Water
Contribute to project work as capacity permits: onboarding new locations, hardware refresh projects, and rollouts of new tools

Required Qualifications:

Minimum 1-3 years of hands-on help desk or technical support experience in a professional environment
Strong understanding of networking fundamentals and ability to diagnose network-related issues
Proficiency with both Windows PC and Mac operating systems
Experience with Microsoft Active Directory and user account management
Demonstrated problem-solving abilities with a methodical approach to troubleshooting, including comfort working through unfamiliar issues without a runbook for every problem
Excellent verbal and written communication skills, with ability to explain technical concepts to non-technical users
Strong customer service orientation and professional demeanor when interacting with users at all levels
Experience with ticketing systems (ServiceNow, Jira, or similar platforms), including clean documentation and ticket discipline
Reliable schedule and attendance: a small help desk team depends on predictable coverage
Flexibility to work various shifts including some evenings and weekends as needed, with periodic on-call coverage

Preferred Experience

Microsoft Entra ID (Azure AD) and Microsoft Intune
Cisco Meraki network equipment
Apple Business Manager
Electronic Health Records (EHR) systems
Restaurant Point of Sale (POS) systems
Power Automate or similar automation tools

Opportunities and Benefits:

Laptop provided
Group medical, dental, life and other insurance plans, after eligibility requirements are met
Flex Medical and Flex Daycare spending accounts (FSA)
401(k) with 50% match
Paid time off plus 7 paid holidays

Position type and expected hours of work

This is a full-time, on-site position based in Brentwood, TN. The position primarily involves evening and weekend shifts to ensure comprehensive coverage during all business operating hours. In addition to regular shifts, employees may be required to be on call monthly, ready to provide prompt support outside of standard operating hours when necessary.

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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#LI-Onsite

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Refine Your Search

technical support occupations jobs in la vergne, tn

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