Top 117 Guest service agent Jobs in La Vergne Tn

Guest Service Agent / Front Desk
Best Western Plus Executive Residency Nashville Antioch soon to be Fairfield Inn Antioch —Antioch, TN
- Overnight shift
- Ability to walk for extended periods
- Computer literacy
- Hotel
- Health insurance
- Dental insurance
Quick Apply
5d
Guest Service Representative
Courtyard by Marriott Murfreesboro —Murfreesboro, TN
- 8 hour shift
- Writing skills
- English
- Hotel
- Paid holidays
- Health insurance
Quick Apply
Front Desk Agent
DRIFTWOOD HOSPITALITY MANAGEMENT —Nashville, TN
- English
- Hotel
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Part-time Front Desk Agent
Waymore's Guest House —Nashville, TN
- $17 an hour
- Part-time
- Military
- Hotel
- Math
- Disability insurance
- Health insurance
Quick Apply
Guest Service Agent
Holiday Inn Express and Suites Murfreesboro —Murfreesboro, TN
- Part-time
- Bilingual
- Hotel
- In-person
- Flexible schedule
Quick Apply
Front Desk Agent/Part Time
DoubleTree Suites By Hilton Hotel Nashville Airport —Nashville, TN
- $16 - $17 an hour
- Part-time
- English
- Hotel
- US work authorization
- Paid holidays
- Health insurance
Quick Apply
Front Desk Agent
Marriott International, Inc —Nashville, TN
- $18 - $20 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
- Free parking
- Health insurance
Front Desk Agent/Guest Services Representative
24-7 Hotel Management —Murfreesboro, TN
- $14 - $16 an hour
- Full-time
- Ability to climb stairs
- Hotel
- Computer skills
- Paid training
- Dental insurance
Quick Apply
Front Desk Agent - Guest Service Associate
BNA HOTELS LLC —Nashville, TN
- $16 - $18 an hour
- Part-time
- Hotel
- Computer skills
- Entry level
Quick Apply
Front Desk Agent
DoubleTree Suites By Hilton Hotel Nashville Airport —Nashville, TN
- $16 - $17 an hour
- Part-time
- English
- Hotel
- US work authorization
- Paid holidays
- Health insurance
Quick Apply
Front Desk Agent/Concierge
Aloft Nashville Airport —Nashville, TN
- $15 - $19 an hour
- Part-time
- In-person
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
8d
Front Desk Agent
The Union Station Nashville Yards, Autograph Colle —Nashville, TN
- $18 an hour
- Part-time
- Hotel
- High school diploma or GED
- Communication skills
- Health savings account
- Disability insurance
Quick Apply
8d
Front Desk Agent
TownePlace Suites Franklin —Franklin, TN
- Part-time
- Hotel
- High school diploma or GED
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Courtyard Vanderbilt Hotel —Nashville, TN
- $18.50 an hour
- Weekends as needed
- Microsoft Excel
- Writing skills
- Hotel
- Paid holidays
- Health insurance
Quick Apply
5d
Front Desk Agent
Hampton Inn & Suites Nashville Downtown —Nashville, TN
- Full-time
- Computer literacy
- English
- Hotel
- Disability insurance
- Health insurance
Quick Apply
6d
Front Desk Agent (Hotel)
Hutton Hotel —Nashville, TN
- $18 an hour
- Full-time
- Hotel
- Communication skills
- Entry level
- Free parking
- Paid holidays
Quick Apply
7d
Front Desk Agent
SpringHill Suites Franklin Cool Springs —Franklin, TN
- Full-time
- Computer literacy
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent
Homewood Suites Nashville Vanderbilt —Nashville, TN
- Hotel
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Agent
Motto by Hilton Nashville Downtown —Nashville, TN
- Full-time
- Computer literacy
- English
- Computer skills
- Commuter assistance
- Health insurance
Quick Apply
Front Desk Agent
Hilton Garden Inn and Home2 Nashville/West End —Nashville, TN
- Full-time
- Computer literacy
- English
- Computer skills
- Health insurance
- Dental insurance
Quick Apply

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guest service agent jobs near la vergne tn

Guest Service Agent / Front Desk

Best Western Plus Executive Residency Nashville Antioch soon to be Fairfield Inn Antioch
Antioch, TN

Quick Apply

Job Details

Full-time
5 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Computer operation
Night audit
Attention to detail
Problem-solving
Accounting

Full Job Description

NOW HIRING!!!!

Job Description:

Guest Service Agents are team players with high energy, an upbeat personality, and outstanding customer service skills. They are responsible for greeting and registering the guest, providing outstanding guest service during their stay, settling the guest’s account upon completion of their stay, and ensuring the public areas of the hotel stay clean and are replenished once HK/MTN/BK staff has left. However, the realm of responsibilities will extend beyond that of a typical front desk agent. This allows the Guest Service Agent to expand their skill sets and work in a fast paced environment with new challenges daily. Primary responsibilities include: registering guests, making and modifying reservations, hotel operator, and concierge duties. Guest Service Agents must possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. Guest Service Agents must have the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers. They must maintain a friendly, positive and professional outlook under all circumstances in a fast paced environment.

*Night Auditors are responsible for the front desk operation during the overnight shift. Primary responsibilities include: registering guests, making reservations, preparing daily reports, balancing transactions, and conducting security walks. Night Auditors must be able to work independently and with minimal supervision. They must also be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations.

Overview of Responsibilities:

Maintain good personal appearance at all times; wear proper uniform and name tag as prescribed by the hotel.
Demonstrates and promotes a strong commitment to providing an outstanding experience for guests where they feel personally welcomed. Thus “Acts Happy” at all times in areas in visible to guests.
Process all guest check-ins, check-outs, room assignments, and room change/guest requests
Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction
Account balancing & cash handling
Excellent communication and phone skills during a routine day as well as under pressure
Question each guest upon check out and when possible during the course of their stay how was their stay to ensure we resolve any issues prior to their departure
Display professionalism always; this includes appearance as well as language and tone of voice
Ability to focus on the guest in front while ensuring those waiting in person or via phone are adequately acknowledged.
Ability to understand and uphold hotel and brand standards and expectations
General office up keeping and ensuring public areas are cleaned and replenished as needed
Knowledge of hotel amenities as well as surrounding area (attractions/restaurants) in order to optimally service guests needs
Navigate the Internet for work purposes only: GSAs are only allowed to search the web upon Management or guest request.
Capability to solve problems and multi-task
Knowledge of Microsoft office and computer skills
Ability to stand or walk for an extended period of time.
Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds
Work as a team and possess a can do attitude along with a sales mind-set
Additional duties from hotel manager will be assigned as necessary

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

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