Deadline: Open Until Filled
SUMMARY: The primary responsibility of this position is to coordinate and assist in the development and delivery of training and development programs and activities to increase employee and managerial knowledge, skills, and competency levels.
DUTIES AND RESPONSIBILITIES:
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Responsible for the deployment and execution of new employee orientation, Title 31, and employee and managerial training programs.
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Coordinates and conducts approved training courses for employees and management staff.
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Develops manager and employee training needs analysis surveys, analyzes information and prepares reports and recommendations for review by the Director of Human Resources.
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Works with directors and managers to assist in developing additional training programs to enhance skill levels of employees.
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Assists in the definition and development of succession planning and associated training programs.
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In conjunction with other Human Resource staff members, may work with external agencies and organizations in attaining or developing training programs or in the development of intern programs.
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Defines process improvement/enhancements and generates proposed and revised processes for the Director of Human Resources review and approval.
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Develops, implements and maintains measurements and measurement reporting systems for all Training and Development activities.
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Develops, updates and distributes training calendar to managers and employees. This includes a combination of internal training opportunities and classes that are offered or delivered by external training sources, i.e. Education Department, LDF Tribe, Great Lakes Inter-Tribal Council.
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Participates in group and individual continuous improvement activities.
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May perform other duties as assigned.
SUPERVISORY RESPONSIBILITIES: None.
POSITION RELATIONSHIPS:
Internal: Frequent contact with employees, department managers and executive team in relation to position responsibilities.
External: Occasional contact with suppliers and vendors as related to training and development activities and programs.
EDUCATION: High School Diploma or GED required. Associate degree in management, human resources, business or other related field of study is required. Bachelor’s degree in management or human resources, with an emphasis in training & development, education or other related discipline is preferred.
EXPERIENCE: Two years prior experience in a training, development, human resources, supervision, and/or management capacity with exposure to operations training, regulatory training, and vendor selection is required.
KNOWLEDGE, SKILLS AND ABILITIES: Must possess exceptional communication, platform, organizational, time management and guest service skills. Must be proficient with the operation of PC’s, Word, Excel, other related software and must also exhibit positive change agent attributes. Must be able to manage multiple activities simultaneously and utilize sensitive information with diplomacy and tact.
LICENSE REQUIREMENTS: None.
WORK ENVIRONMENT:
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Work Conditions: The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this job. The majority of work is performed in an office setting where the noise level is usually low to moderate.
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Physical Requirements: The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Majority of position responsibilities includes walking, sitting, standing, or operating office equipment.
BEHAVIORS: The vision, goals and objectives of Lake of the Torches Resort Casino requires the Training Coordinator to perform in both a professional and personable manner. The manner in which the employee relates to fellow employees, guests and visitors is considered parallel in importance to technical knowledge and ability. Respect and consideration given to the dignity of each guest, visitor and fellow employee is a requisite of successful job performance.
OTHER: Must attend all mandatory meetings and participate in departmental training and development sessions.
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by an individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities and skills. Management reserves the right to revise the position description and to require that other tasks be performed if or when the position changes.
