Top 1050 Remote Jobs in Laconia, Nh

Customer Service Representative (Remote)
HEALTHPLANONE, LLC —Concord, NH
- Full-time
- Remote
- High school diploma or GED
- SharePoint
- Communication skills
- Health insurance
Quick Apply
1d
Dedicated Sales Support Representative
Connection —Concord, NH
- $18.99 - $22.98 an hour
- Full-time
- Remote
- US work authorization
- Communication skills
- Entry level
- Health insurance
- Dental insurance
6h
Payroll Coordinator II - REMOTE
Ryder System —Concord, NH
- $25 - $29 an hour
- Remote
- Spanish
- Mid-level
- 3 years
- Disability insurance
- Health insurance
HRIS Time Administrator - REMOTE
Ryder System —Concord, NH
- Full-time
- Remote
- Microsoft Outlook
- Data analysis skills
- Mid-level
- Disability insurance
- Health insurance
Leave Specialist - REMOTE
Ryder System —Concord, NH
- $55,000 a year
- Full-time
- Remote
- Microsoft Excel
- Mid-level
- Analysis skills
- Disability insurance
- Health insurance
Lease Admin Coordinator II - REMOTE
Ryder System —Concord, NH
- $18.25 - $18.50 an hour
- Remote
- Research
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
1d
Claims Analyst - REMOTE
Ryder System —Concord, NH
- $90,000 - $100,000 a year
- Full-time
- Remote
- Bachelor's degree
- Experience equivalent to degree accepted
- Senior level
- Disability insurance
- Health insurance
Financial Data Analyst
New England Life Care —Concord, NH
- $90,000 - $104,000 a year
- Full-time
- Remote
- HIPAA
- Mid-level
- Finance
- Disability insurance
- Health insurance
Quick Apply
Licensed Psychiatric Mental Health Nurse Practitioner
Headway —New Hampshire
- Up to $203 an hour
- Full-time
- Remote
- Private practice
- Psychiatry
- Mid-level
Licensed Psychiatric Nurse Practitioner
Headway —New Hampshire
- Up to $203 an hour
- Full-time
- Remote
- Private practice
- Nursing
- Psychiatry
Remote Mental Health Provider (LPC, LCSW, LMFT, LMHC)
Telemynd —New Hampshire
- $100,000 - $150,000 a year
- Choose your own hours
- Remote
- LMFT
- Licensed Clinical Social Worker
- Mid-level
- Dental insurance
- Vision insurance
Quick Apply
Licensed Marriage and Family Therapist
Headway —New Hampshire
- Up to $110.17 an hour
- Remote
- Private practice
- LMFT
- Mid-level
Senior Data Scientist - AI Trainer
DataAnnotation —New Hampshire
- $50 - $100 an hour
- Part-time
- Remote
- Computer Science
- English
- 3 years
- Flexible schedule
Quick Apply
Licensed Clinical Social Worker
Headway —New Hampshire
- Up to $110.17 an hour
- Remote
- Private practice
- Licensed Clinical Social Worker
- Mid-level
Remote Psychiatric Nurse Practitioner (PMHNP) - Outpatient Practice. W2 w/Benefits, PT & FT options
Talkiatry —New Hampshire
- $180,000 - $215,000 a year
- Part-time
- Remote
- Nursing
- Psychiatry
- Outpatient experience
- Health savings account
- Paid holidays
Licensed Mental Health Therapist - Remote (LCSW, LMHC, LMFT)
Talkspace —New Hampshire
- $70 an hour
- Remote
- LMFT
- Licensed Clinical Social Worker
- Mid-level
- Continuing education credits
6d
Licensed Clinical Psychologist
Headway —New Hampshire
- Up to $132.20 an hour
- Remote
- Private practice
- Master's degree
- Psychology
Commercial Lines Underwriting Assistant
WAHVE —Concord, NH
- Part-time
- Remote
- Research
- Senior level
- Commercial
- Health insurance
- 401(k)
Psychiatric Nurse Practitioner
evolvedMD —Concord, NH
- $125,000 - $150,000 a year
- Full-time
- Remote
- Spanish
- Nursing
- Psychiatry
- 401(k)
- 401(k) matching
Quick Apply
Mortgage Loan Officer | National Lender | Remote
Leadling —New Hampshire
- $75,000 - $200,000 a year
- Full-time
- Remote
- Mid-level
Quick Apply

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Customer Service Representative (Remote)

HEALTHPLANONE, LLC -
Concord, NH

Quick Apply

Job Details

Full-time
1 day ago

Benefits

Health insurance

Qualifications

Customer communication

Full Job Description

HealthPlanOne's mission is to help people find the right health insurance at the right price, so they live healthier lives. We are committed to making the shopping process simpler. Our mission has never been more important than it is today.

At Health Plan One, we are dedicated to providing exceptional support and care to our clients. Our mission is to ensure that our clients receive the best possible service, resources, and benefits available to them. We believe in making a positive impact on the lives of those we serve, and we are looking for individuals who share this passion.

We are seeking a motivated and compassionate Customer Service Representative (CSR) to join our team. The CSR will play a crucial role in our Retention Calls, Health and Resource Assessment (HRA), and Enrollment Verification (EV) initiatives. This role requires excellent communication skills, a customer-focused attitude, and the ability to navigate complex situations with empathy and professionalism.

Key Responsibilities

Retention Calls:

Reach out to current clients to address their questions and needs.
Focus on the 3 R’s of customer loyalty: retention, related sales, and referrals.
Provide exceptional service to retain customers and encourage word-of-mouth marketing.

Health and Resource Assessment (HRA):

Conduct thorough assessments to maximize the resources available to clients.
Identify and provide additional benefits that clients may qualify for.
Document and share impactful stories of client assistance on SharePoint under the "Make A Difference" folder.
Collaborate with carriers to acknowledge and celebrate these success stories.

Enrollment Verification (EV):

Conduct Enrollment Verification calls with the following objectives:
Verify that the customer understands the plan they enrolled in and its start date.
Ensure accurate contact information is on file and capture the customer's email address.
Confirm that the Agent of Record (AOR) has reviewed the customer's doctors and medications.
Verify that the AOR has discussed out-of-pocket costs, including doctor visit copays, drug copays, and any applicable deductibles.
Inform customers about what to expect in the coming weeks and ensure they know to contact us (not the carrier) with any questions.

Qualifications

Previous experience in customer service, preferably in the healthcare or insurance industry.
Strong communication and interpersonal skills.
Ability to handle sensitive information with confidentiality.
Proficiency in using SharePoint and other customer management tools.
Problem-solving skills and the ability to think on your feet.
A compassionate and patient approach to client interactions.

Preferred Skills and Abilities

High School Diploma or equivalent.
Familiarity with CRM systems and practices.
Prior experience with Medicare.
Previous training and experience in or related to healthcare insurance.

Physical Requirements

Prolonged periods of sitting at a desk and working on a computer, typically in a cubicle environment with constant noise and fluorescent overhead lighting.
Ability to wear a headset for the duration of the shift.

Equal Employment Opportunity (EEO):

HPOne is committed to Equal Employment Opportunity (EEO). Employment at HPOne is based on personal capabilities and qualifications without discrimination based on sex, sexual orientation, gender identity, race, color, religion, national origin, age, marital status, pregnancy, disability, veteran status, or any other protected characteristic as established by law. Pre-employment drug testing and background checks are required as part of our hiring practices.

Equal Employment Opportunity (EEO) is a fundamental principle at HealthPlanOne, where employment is based upon personal capabilities and qualifications. HealthPlanOne does not discriminate because of actual or perceived sex, sexual orientation or preference, gender identity, gender, transgender, race, color, religion, national origin, creed, citizenship status, ancestry, age, marital status, pregnancy, childbirth or related medical conditions, medical conditions including genetic characteristics, mental or physical disability, military and veteran status, or any other protected characteristic as established by law. HealthPlanOne requires the necessary drug testing and background checks as part of our pre-employment practices. If you need assistance or an accommodation due to a disability, please contact us to request accommodation at [email protected]

Quick Apply

Refine Your Search

remote jobs in laconia, nh

Customer Service Representative (Remote)

Dedicated Sales Support Representative

Payroll Coordinator II - REMOTE

HRIS Time Administrator - REMOTE

Leave Specialist - REMOTE

Lease Admin Coordinator II - REMOTE

Claims Analyst - REMOTE

Financial Data Analyst

Licensed Psychiatric Mental Health Nurse Practitioner

Licensed Psychiatric Nurse Practitioner

Remote Mental Health Provider (LPC, LCSW, LMFT, LMHC)

Licensed Marriage and Family Therapist

Senior Data Scientist - AI Trainer

Licensed Clinical Social Worker

Remote Psychiatric Nurse Practitioner (PMHNP) - Outpatient Practice. W2 w/Benefits, PT & FT options

Licensed Mental Health Therapist - Remote (LCSW, LMHC, LMFT)

Licensed Clinical Psychologist

Commercial Lines Underwriting Assistant

Psychiatric Nurse Practitioner

Mortgage Loan Officer | National Lender | Remote

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