Top 84 Guest service agent Jobs in Lafayette, Ca

Guest Service Agent - Food & Beverage
Four Points by Sheraton —South San Francisco, CA
- $19 - $21 an hour
- Part-time
- Bilingual
- Bar
- ServSafe
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent at Lafayette Park Hotel & Spa
LAFAYETTE PARK HOTEL & SPA —Lafayette, CA
- From $20 an hour
- Full-time
- Writing skills
- Research
- Hotel
- Health insurance
- Dental insurance
Quick Apply
18h
Experience Ambassador (Front Desk Agent)
Sentral —San Francisco, CA
- $28 - $29 an hour
- 8 hour shift
- Residential
- High school diploma or GED
- Organizational skills
- Health savings account
- Paid holidays
Quick Apply
Guest Services Agent
WINDSOR CAPITAL GROUP —Walnut Creek, CA
- Hotel
- High school diploma or GED
- Typing
Quick Apply
Front Office Agent- Full Availability | Benefits Include: Tuition Reimbursement, Free Room Nights and MANY MORE!
Grand Hyatt at SFO —San Francisco, CA
- $30.79 an hour
- Weekends as needed
- Computer literacy
- Hotel
- Front desk
- Paid holidays
- Health insurance
1d
Front Desk Receptionist
Four Seasons —San Francisco, CA
- $36.66 an hour
- Weekends as needed
- Bilingual
- Hotel
- Military encouraged
- Paid holidays
- Health insurance
5d
Holiday Inn Express Walnut Creek - Front Desk Agent
Aimbridge Hospitality —Walnut Creek, CA
- $18.58 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- Free parking
- AD&D insurance
Guest Services Representatives
Omni Hotels & Resorts —San Francisco, CA
- $35.09 an hour
- Full-time
- English
- Hotel
- Math
Quick Apply
Front Desk Agent
AccorHotel —San Francisco, CA
- $36.50 an hour
- Full-time
- US work authorization
- Entry level
Quick Apply
Front Desk Agent - Doubletree by Hilton Berkeley Marina
DoubleTree Berkeley Marina California —Berkeley, CA
- $22.19 an hour
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
8d
Front Desk Agent
Kimpton Alton Hotel —San Francisco, CA
- $36.06 - $37.50 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
6d
Holiday Inn Express Walnut Creek - Front Desk Lead
Aimbridge Hospitality —Walnut Creek, CA
- $18.58 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
- Free parking
- AD&D insurance
13d
Front Desk Agent/Concierge
Inn at the Presidio —San Francisco, CA
- $31.75 an hour
- Part-time
- Entry level
- Resort
Quick Apply
11d
Front Desk Agent - Full Time
Sage Hospitality —San Francisco, CA
- From $33.29 an hour
- Full-time
- No experience needed
- English
- Hotel
- 401(k) matching
- Referral program
Front Desk Agent at Executive Inn & Suites / Best Western Plus Bayside Hotel
Executive Inn & Suites —Oakland, CA
- $18.85 - $25.14 an hour
- Part-time
- Background check
- Hotel
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Front Desk Agent
Radiate Hotels —Berkeley, CA
- $21 - $24 an hour
- Weekends as needed
- Hotel
- Conflict management
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
14d
Front Desk Agent | Homewood Suites | Oakland, CA
PM Hospitality Strategies, Inc. —Oakland, CA
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Guest Service Agent
Aloft Dublin —Dublin, CA
- $19.75 - $21.00 an hour
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Supervisor
Marriott San Ramon —San Ramon, CA
- $23.50 - $25.50 an hour
- Full-time
- Ability to walk for extended periods
- Writing skills
- Basic math
- Disability insurance
- Health insurance
Quick Apply
Front Desk Attendant - On-Call
Olympic Club —San Francisco, CA
- $30.01 an hour
- Part-time
- Microsoft Outlook
- Computer literacy
- Hotel
Quick Apply

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guest service agent jobs near lafayette, ca

Guest Service Agent - Food & Beverage

Four Points by Sheraton
South San Francisco, CA

Quick Apply

Job Details

Part-time | Full-time
$19 - $21 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Employee discount
Flexible schedule

Qualifications

Bilingual
Guest relations
ServSafe
Night audit
TIPS
Front desk
Hotel experience

Full Job Description

We are seeking a dedicated and enthusiastic Guest Service Agent/Food & Beverage Team Member to join our team at Four Points. This role is essential in providing exceptional customer service, supporting food and beverage operations, and ensuring that all guests have a memorable experience. The ideal candidate will possess strong communication skills, a passion for hospitality, and the ability to handle various guest inquiries efficiently while delivering excellent food and beverage service.

Duties

Welcome guests upon arrival and provide a friendly and professional check-in experience.
Manage reservations, including modifications and cancellations, using hotel management software.
Answer phone calls promptly and assist guests with inquiries regarding accommodations, amenities, dining options, and local attractions.
Handle guest complaints or concerns with empathy and professionalism, ensuring resolution to enhance guest satisfaction.
Perform night audit duties as required, balancing accounts and preparing reports for management.
Maintain knowledge of hotel services, food and beverage offerings, policies, and local events to provide accurate information to guests.
Collaborate with other departments to ensure seamless guest experiences throughout their stay.
Assist in maintaining the front desk area, ensuring it is clean and organized at all times.
Running nightly audit reports.
Set up, replenish, and maintain breakfast, bar, or other food and beverage service areas in accordance with hotel standards.
Prepare and serve food and beverages while ensuring quality presentation and adherence to food safety and sanitation guidelines.
Take food and beverage orders, process payments accurately, and provide attentive, friendly service to guests.
Monitor inventory levels and assist with stocking food, beverages, and supplies as needed.
Maintain cleanliness and organization of dining, bar, and kitchen service areas.

Requirements

Previous experience in a front desk, guest relations, or food and beverage role within the hospitality industry is preferred.
Familiarity with phone systems and hotel management software is advantageous.
Experience with food handling, point-of-sale (POS) systems, or bar and restaurant operations is an asset.
Strong interpersonal skills with the ability to communicate effectively with diverse guests.
Bilingual or multilingual abilities are highly desirable to accommodate a variety of guests.
A commitment to providing outstanding customer service in a fast-paced environment.
Ability to work flexible hours, including nights, weekends, and holidays as needed.
Knowledge of resort operations, food and beverage service, and hotel amenities is a plus.
Ability to multitask between front desk responsibilities and food and beverage operations while maintaining exceptional service standards.

Join our team as a Guest Service Agent/Food & Beverage Team Member where your passion for hospitality will shine! We look forward to welcoming you into our vibrant community dedicated to exceptional guest experiences.

Job Types: Full-time, Part-time

Pay: $19.00 - $21.00 per hour

Benefits:

Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off

Application Question(s):

Are you avaliable to work weekends?

Experience:

Hotel: 1 year (Preferred)

Shift availability:

Overnight Shift (Preferred)
Night Shift (Required)
Day Shift (Required)

Ability to Commute:

South San Francisco, CA 94080 (Required)

Ability to Relocate:

South San Francisco, CA 94080: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Refine Your Search

guest service agent jobs in lafayette, ca

Guest Service Agent - Food & Beverage

Front Desk Agent at Lafayette Park Hotel & Spa

Experience Ambassador (Front Desk Agent)

Guest Services Agent

Front Office Agent- Full Availability | Benefits Include: Tuition Reimbursement, Free Room Nights and MANY MORE!

Front Desk Receptionist

Holiday Inn Express Walnut Creek - Front Desk Agent

Guest Services Representatives

Front Desk Agent

Front Desk Agent - Doubletree by Hilton Berkeley Marina

Front Desk Agent

Holiday Inn Express Walnut Creek - Front Desk Lead

Front Desk Agent/Concierge

Front Desk Agent - Full Time

Front Desk Agent at Executive Inn & Suites / Best Western Plus Bayside Hotel

Front Desk Agent

Front Desk Agent | Homewood Suites | Oakland, CA

Guest Service Agent

Front Desk Supervisor

Front Desk Attendant - On-Call

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