The Luxe Room is seeking a warm, organized, and detail-oriented Front Desk Administrative / Receptionist to join our team. This exciting role will support our established & growing South Denver location, offering the opportunity to be part of a growing team while also working within one of our thriving clinics.
This is an exciting opportunity to work in a growing luxury, patient-centered & provider-owned medical aesthetics environment that values natural results, advanced techniques, and a collaborative, supportive team culture.
About The Luxe Room
The Luxe Room is a multi-location medical aesthetics clinic with a strong reputation for innovation, integrity, and outstanding results. We offer a curated range of injectable and skin services performed by experienced providers and are committed to maintaining a workplace that is as supportive and elevated as the experience we provide our patients.
What We Offer Our Team
- Competitive hourly pay with opportunities for performance-based bonuses
- Paid time off, sick pay, and select public holiday paid days off (for eligible team members)
- Health, dental, vision, and life insurance for full-time staff
- 401(k) with 6% company match
- Generous staff treatment and product discounts
- Paid training and ongoing professional development
- A beautiful, professionally designed clinic environment
Schedule & Compensation
- Status: Full-time
- Shifts: Primarily 7.5–8 hours (8:30 AM – 5:00 or 6:00 PM)
- Average of 1-2 late evening shift (until 7 PM) per week
- Saturday shifts weekly (4–6 hours each)
- Occasional participation in local marketing events or mission-driven company projects
Role Responsibilities
- Greet and check in patients with professionalism and warmth
- Manage check-out, payments, and patient paperwork
- Answer phones, respond to emails/texts, and book appointments using our EMR system
- Proactively optimize the daily schedule to maintain smooth clinic flow
- Maintain a clean and inviting reception area and complete opening/closing duties
- Develop a solid understanding of treatments and products (training provided) to educate patients and support sales when appropriate
- Assist with light administrative projects and local marketing events as needed
Qualifications
- High school diploma or equivalent (required)
- Minimum 1 year of front-desk, customer service, or administrative experience
- Strong verbal and written communication skills
- Comfortable learning booking software and multitasking in a fast-paced environment
- Our Administrative Assistant roles are designed for candidates seeking long-term growth within the administrative and operations side of the business and are not intended as a pathway into provider roles. The Luxe Room hires only experienced providers for esthetician and injector positions.
Preferred but not required
- Previous experience in a high-end medical spa, cosmetic clinic, or luxury hospitality setting
- Ability to start soon
The Right Candidate Will Be
- Friendly, polished, and customer-care focused
- Highly reliable and punctual
- Naturally collaborative and a true team player
- Resourceful and proactive—anticipating the needs of patients and clinic operations
- Calm and professional under pressure, with keen attention to detail
How to Apply
Please submit both a resume and a non-generic cover letter. Applications without a cover letter will not be considered.
Pay: $22.00 - $24.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
