Top 2 Customer support coordinator Jobs in Lafayette, La

Customer Account Coordinator
International Paper —Lafayette, LA
- $48,300 - $64,400 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Disability insurance
- Health insurance
9d
Customer Success Coordinator - Project & Customer Coordination
DMR TECHNOLOGIES INC —Lafayette, LA
- $19 - $22 an hour
- Full-time
- Google Workspace
- Administrative experience
- Associate's degree
- Paid holidays
- Dental insurance
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3d

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Customer Success Coordinator - Project & Customer Coordination
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Customer Account Coordinator

International Paper -
Lafayette, LA

Apply Now

Job Details

Full-time
$48,300 - $64,400 a year
9 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Loan assistance
Life insurance

Qualifications

Customer records maintenance
Managing customer accounts
Customer communication
Sales support
Customer relationship building
Account maintenance
Customer order taking
Logistics customer service
Sales order data entry
Providing information to customers
Purchase order management
Mid-level
Client relationship development
High school diploma or GED
Manufacturing facility experience
Customer relationship management
Purchasing
Collaboration with manufacturing teams
Order inquiry handling
Manufacturing
Account management
Manufacturing company experience
Customer data entry

Full Job Description

Position Title:

Customer Account Coordinator

Pay Rate :

$48,300 - $64,400

Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range.

Category/Shift :

Salaried Full-Time

Physical Location:

Lafayette, LA

The Job You Will Perform:

Responsibility to communicate with customers, estimate and enter orders, and perform a variety of additional activities to facilitate excellent customer relationships supporting Sales, Manufacturing and shipping operations; has a basic understanding of manufacturing processes and works with production staff to achieve on-time customer deliveries; Responsible for multiple accounts of small to medium customers with high complexity.
Take customer orders either directly from customers or account managers.
Place orders on a timely basis for purchases of materials and supplies to be used in production.
Communicate with customers regarding issues such as order status, quotations, order changes and confirmations, as well as any complaints or questions.
Process purchase orders, coordinate account credits, and maintain customer data.
Work with production staff and utilize KIWI system to achieve on-time customer deliveries.

The Skills You Will Bring:

High school diploma or GED
Preferred experience working in a manufacturing environment
Preferred computer data-entry experience
Preferred experience in the corrugate box industry
Five years of customer relations experience; preferably 1+ years industry specific customer relations experience
- Action Oriented
- Being Resilient
- Customer Focus
- Instills Trust

The Benefits You Will Enjoy:

International Paper offers a benefits package that includes health, welfare and retirement plans including Medical, Dental, Life insurance, Flexible Spending Accounts, Short-term and Long-term Disability, 401(k), Company-funded retirement contributions, Paid Time Off, Education & Development (including Tuition Reimbursement), Student Loan Repayment Assistance, and Voluntary Benefits including insurance for home, auto, vision and pets.

The Career You Will Build:

Promotional opportunities within a global company

The Impact You Will Make:

We continue to build a better future for people, the planet, and our company! IP has been a good steward of sustainable practices across communities around the world for more than 125 years. Join our team and you’ll see why our team members say they’re Proud to be IP .

The Culture You Will Experience:

International Paper promotes employee well-being by providing safe, caring and inclusive workplaces. You will learn Safety Leadership Principles and have the opportunity to opt into Employee Networking Circles such as IPVets, IPride, Women in IP, and the African American ENC. We invite you to bring your uniqueness, creativity, talents, experiences, and safety mindset to be a part of our increasingly diverse culture.

The Company You Will Join:

International Paper (NYSE: IP) is a global leader in sustainable packaging solutions. Together with our customers, we make the world safer and more productive, one sustainable packaging solution at a time. Headquartered in Memphis, Tenn., we employ approximately 39,000 colleagues globally who are committed to creating what’s next. We serve customers worldwide, with manufacturing operations in North America, Latin America, North Africa and Europe. Net sales for 2024 were $18.6 billion. Additional information can be found by visiting internationalpaper.com.

International Paper is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

International Paper complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected] or (877) 973-3919.

Apply Now

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customer support coordinator jobs in lafayette, la

Customer Account Coordinator

Customer Success Coordinator - Project & Customer Coordination

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