College: South Louisiana Community College
Department: Administration & Finance
Sub department: Facilities
Type of Appointment: Unclassified - Administrative/Staff
Salary: $51,000.00-$58,500.00
Duties and Responsibilities:
Work Habits: 40%
- Administers and maintains the College’s video surveillance systems across all SLCC campuses.
- Monitors and evaluates camera coverage to ensure critical campus areas are properly monitored.
- Maintains and manages the College’s electronic access control systems, including card readers and door schedules.
- Adjusts and manages access control schedules based on campus operations, holidays, and special events.
- Maintains accurate records and data related to system users, access permissions, and system activity.
- Perform regular audits of security systems to identify system issues, coverage gaps, or operational improvements.
- Coordinates with vendors and IT personnel to troubleshoot and maintain security systems and related infrastructure.
- Assists with the installation, configuration, and maintenance of cameras, card readers, and related equipment.
- Maintains system databases associated with surveillance and access control technologies.
- Supports the implementation and use of AI-assisted monitoring tools and security system analytics.
- Reviews system analytics and reports to identify potential security risks or operational improvements.
- Maintains documentation related to system configuration, access permissions, and equipment inventories.
- Assists with evaluating new technologies to enhance campus safety and security operations.
- Monitors system alerts, analytics platforms, and surveillance systems to identify equipment issues, access irregularities, or security-related concerns.
- Retrieves and reviews video footage for incidents, investigations, and law enforcement requests.
Behavioral Standards: 20%
- Demonstrates a high level of personal accountability by completing assignments accurately, on time, and with minimal supervision.
- Maintains professionalism and composure when responding to system issues, emergencies, or sensitive incidents.
- Consistently follows established departmental procedures, security protocols, and documentation standards.
- Demonstrates reliability through regular attendance, responsiveness, and timely follow-up on assigned tasks.
- Maintains strict confidentiality regarding surveillance footage, access control data, investigations, and sensitive campus security information.
- Exercises sound judgment when handling privileged information, system permissions, and security-related records.
- Demonstrates discretion and objectivity during investigations and evidence review processes.
- Uses security technologies and institutional data only for authorized business purposes and in accordance with College policy.
- Demonstrates strong attention to detail when configuring systems, maintaining records, reviewing analytics, and monitoring alerts.
- Accurately documents system changes, maintenance activities, access permissions, and equipment inventories.
- Proactively identifies system inconsistencies, equipment failures, or coverage gaps and escalates concerns appropriately.
- Maintains awareness of campus operations, schedules, and events to ensure security systems support institutional needs.
- Demonstrates initiative in identifying opportunities for operational improvement, enhanced monitoring, or increased system efficiency.
- Provides clear, professional updates on incidents, equipment issues, and system performance.
- Responds promptly to alerts, technical issues, and security-related concerns to minimize operational disruptions.
- Communicates effectively with campus personnel, IT staff, vendors, law enforcement, and supervisors regarding system issues and operational needs.
- Works collaboratively with stakeholders to coordinate maintenance, troubleshooting, and security related projects.
- Demonstrates willingness to learn emerging technologies, analytics platforms, and AI-assisted monitoring tools.
- Adapts effectively to changes in technology, operational procedures, and institutional security practices.
- Participates in training and professional development opportunities to maintain technical competency.
- Escalates incidents, system abnormalities, or security risks appropriately and without dela
- Supports a safe and secure campus environment through responsive, professional service.
- Demonstrates a cooperative and solution-oriented approach when assisting campus departments and stakeholders.
- Maintains a customer-service mindset while balancing operational security requirements.
- Be familiar with and observe the college’s rules, regulations, and standards of practice.
- Maintain a clean, professional, and safe workplace following all safety guidelines and expectations.
- Predictable and reliable attendance is required to provide consistency and continuity of business services.
Institutional Support: 20%
- Supports the implementation of campus security procedures and protocols established by the Office of Campus Security
- Assists with documenting and reviewing security incidents to help identify trends and improve response procedures.
- Supports the development and implementation of campus safety and emergency preparedness initiatives.
- Works with local and state public safety agencies when required during incidents or training exercises.
- Reports all relevant student-related incidents to the Office of Judicial Services as required.
Team Relations: 20%
- Supports emergency preparedness efforts for the Lafayette Campus, including drills, exercises, and training activities.
- Assists with coordinating emergency response drills such as lockdown, evacuation, and active threat scenarios.
- Provides technical support during incidents, investigations, and emergency situations involving institutional security systems.
- Documents incidents and security concerns using established reporting procedures.
- Provides technical systems support during emergencies, investigations, and operational disruptions affecting campus security infrastructure.
Other duties as assigned.
Minimum Qualifications:
- One year of experience in a relevant security-related role using access control systems, a role utilizing relevant information technology, or completion of training applicable to this role.
Required Knowledge, Skills and Abilities:
- Ability to remain composed, professional, and effective during high-stress situations, emergencies, and security-related incidents.
- Ability to exercise sound judgment and independent decision-making when responding to system alerts, operational issues, or security concerns.
- Strong analytical and problem-solving skills with the ability to identify system deficiencies, operational risks, and opportunities for improvement.
- Ability to monitor, analyze, and interpret surveillance footage, system analytics, access control activity, and security-related data.
- Ability to identify, assess, and appropriately escalate security concerns, suspicious activity,
equipment failures, or operational disruptions.
- Strong organizational skills with the ability to manage multiple systems, priorities, tasks, and operational responsibilities simultaneously.
- Ability to maintain accurate records, system documentation, inventories, access permissions, audit logs, and operational reports.
- Ability to maintain confidentiality and professionalism while handling sensitive security information, surveillance footage, access control records, investigations, and incident documentation.
- Strong attention to detail and ability to maintain data accuracy within electronic security systems and databases.
- Ability to establish and maintain effective working relationships with employees, students, contractors, vendors, IT personnel, public safety agencies, and campus leadership.
- Strong interpersonal and communication skills with the ability to clearly explain technical or operational issues to non-technical personnel.
- Ability to professionally manage conflict and interact effectively with diverse populations in a service-oriented environment.
- Knowledge of physical security principles, access control systems, video surveillance technologies, and campus safety operations.
- Knowledge of security technology infrastructure, electronic security systems, and system troubleshooting practices.
- Ability to administer and maintain electronic access control systems, surveillance systems, and associated security technologies.
- Ability to conduct system audits, operational assessments, and equipment evaluations to identify deficiencies, risks, or operational improvements.
- Ability to review and interpret system analytics, reports, logs, and technical documentation.
- Ability to support implementation and operation of AI-assisted monitoring technologies and security analytics platforms.
- Ability to coordinate with vendors, contractors, and IT personnel regarding installation, maintenance, troubleshooting, and operational support of security systems.
- Ability to support emergency preparedness initiatives, security drills, investigations, and incident response activities.
- Ability to prepare incident reports, operational updates, and technical documentation in a clear and concise manner.
- Ability to read, comprehend, and apply applicable laws, regulations, institutional policies, and campus security procedures.
- Proficiency in Microsoft Office applications including Outlook, Word, Excel, Teams, and other operational software platforms.
- Strong computer literacy with the ability to learn and utilize security-related software, system databases, analytics tools, reporting systems, and emerging technologies.
- Ability to maintain accurate electronic records and operational documentation.
- Ability to work independently and fulfill responsibilities with minimal supervision.
- Ability to respond to operational needs, incidents, or emergencies outside of standard working hours when necessary.
- Criminal Background Clearance required.
- Valid driver’s license required.
Preferred Qualifications:
- Two years of experience administering electronic security systems, information technology systems, access control platforms, video surveillance systems, or related technical infrastructure.
Benefits: As a member of the Louisiana Community and Technical College System, South Louisiana Community College has an attractive benefits package with a wide variety of benefit options. Benefits offered include retirement, multiple medical insurance options, supplemental insurances (dental, term life, disability, accident, vision, etc.), Tax Saver Flexible Benefits Plan (saves tax dollars on some child care and medical expenses), holidays (14 per year, typically includes longer break at Christmas), generous annual (vacation) and sick leave benefits and Employee Assistance Program. Specific benefits depend on job category, percent effort and length of employment.
Passing pre-employment criminal background screen is required as a condition of employment. South Louisiana Community College is an equal opportunity/equal access employer. South Louisiana Community College is a State As a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities.
