Top 1 Front desk coordinator Jobs in Lafayette La

Administrative & Intake Coordinator
HCO Behavioral Health —Lafayette, LA
- $16.50 - $20.00 an hour
- Part-time
- HIPAA
- Administrative experience
- High school diploma or GED
Quick Apply
7d

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Administrative & Intake Coordinator

HCO Behavioral Health -
Lafayette, LA

Quick Apply

Job Details

Part-time
$16.50 - $20.00 an hour
7 days ago

Qualifications

Administrative experience
High school diploma or GED

Full Job Description

HCO Behavioral Health is currently hiring a highly organized, detail-oriented, and customer-focused Administrative & Intake Coordinator to support our growing team at our Lafayette office. This is a critical front-line position responsible for ensuring a smooth intake process, supporting daily administrative operations, and delivering excellent service to our clients.

Ideal candidates should have strong administrative and multitasking skills, experience with insurance verification, and the ability to thrive in a fast-paced behavioral health setting. Preference will be given to individuals with a background in behavioral sciences, psychology, social work, or those who are a provisionally licensed counselor.

Position Overview:

The Administrative & Intake Coordinator will serve as the first point of contact for clients and referral sources, ensuring a smooth, welcoming intake experience and supporting the daily administrative functions of the clinic. This individual plays a key role in verifying insurance, scheduling assessments, processing documentation, and assisting with front desk operations.

This position may also include responsibilities as a Mental Health Specialist or clinical support staff if the candidate holds the appropriate background or credentials.

Key Responsibilities:

Administrative & Intake Duties:

Serve as the first point of contact for new and returning clients
Manage phone calls, voicemails, emails, and in-person inquiries
Collect and process new client intake paperwork
Verify client insurance eligibility and benefits (including Medicaid and commercial plans)
Schedule client assessments and follow-up appointments
Maintain accurate client records and documentation in the EHR system (e.g., Notenetic)
Coordinate with clinicians and leadership regarding scheduling and client needs
Assist in creating and tracking referral reports and service logs
Follow up on missing documents, eligibility issues, and intake concerns

Administrative Support:

Manage front desk operations and office supplies
Assist with filing, scanning, and faxing documentation as needed
Maintain confidentiality and HIPAA compliance at all times
Support office flow and team communication
Participate in staff meetings and assist with coordination of clinical and administrative processes

Optional (Preferred): Direct Care /Mental Health Professional

Provide basic support services to clients if eligible to serve as a Mental Health Professional
Assist in client engagement, check-ins, and referrals to appropriate providers
Perform additional support functions based on licensure or experience in social work, counseling, or behavioral sciences

Qualifications:

High School Diploma or equivalent (Required)
Associate or Bachelor’s degree preferred (Behavioral Science, Psychology, Sociology, Social Work, Counseling, or related field)
Minimum 1 year of administrative or intake experience (healthcare or behavioral health setting preferred)
Experience with insurance verification (Medicaid and commercial) strongly preferred
Excellent customer service, organizational, and communication skills
Ability to multitask and manage a fast-paced front office environment
Detail-oriented with strong follow-through and accountability
Proficient in basic computer use, including Microsoft Office and electronic records systems
Must be reliable, professional, and able to work independently and collaboratively

Quick Apply

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front desk coordinator jobs in lafayette la

Administrative & Intake Coordinator

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