Top 1758 Member services representative Jobs in Laguna Beach, Ca

Client Services Representative
Healthquest Esoterics Inc —Irvine, CA
- $20 - $24 an hour
- Full-time
- Microsoft Excel
- Computer literacy
- Laboratory experience
- Health insurance
- 401(k)
Quick Apply
Customer Service Representative
Astronics —Irvine, CA
- $62,000 - $66,000 a year
- Full-time
- Background check
- Microsoft Excel
- Pass drug screening
- Wellness program
- Paid parental leave
Quick Apply
1d
Call Center Representative
West Coast University —Irvine, CA
- $21.43 - $28.95 an hour
- Part-time
- Mid-level
- High school diploma or GED
- 1 year
Community Management Associate
Irvine Campus Housing Authority (ICHA) —Irvine, CA
- $70,304 - $90,000 a year
- 8 hour shift
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Schematics
- 403(b) matching
- Paid holidays
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On-Site Customer Service Representative - Mission Viejo, CA
Sharecare —Mission Viejo, CA
- $24 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- HIPAA
Patient Access Representative III - OC Per Diem
City of Hope —Irvine, CA
- $25.78 - $36.09 an hour
- Per diem
- Clinic experience
- Mid-level
- High school diploma or GED
Member Services Representative - FULL TIME
Boys and Girls Club of Laguna Beach —Laguna Beach, CA
- $18.50 - $19.50 an hour
- Full-time
- CPR Certification
- Clean driving record
- Office
Quick Apply
7d
Admissions Rep III: Irvine Registration
Hoag Health System —Irvine, CA
- Full-time
- Microsoft Outlook
- Computer literacy
- Mid-level
Member Services Representative
SUPREME FITNESS GROUP —Laguna Niguel, CA
- $16.90 an hour
- Part-time
- 18 years or older
- Computer literacy
- High school diploma or GED
- Health insurance
- 401(k)
Teller (Member Service Representative I)
SchoolsFirst FCU —Costa Mesa, CA
- $22.00 - $31.90 an hour
- Part-time
- Office
- High school diploma or GED
- 1 year
7d
Patient Office Representative II
City of Hope —Newport Beach, CA
- $22.07 - $28.73 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Clinic
Customer Service Representative
Veritiv —Fullerton, CA
- $56,300 - $92,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- 1 year
- Health savings account
- AD&D insurance
Remote Telehealth Coordinator, Virtual Care Center (Saturdays Required)
Alignment Healthcare USA, LLC —Orange, CA
- $41,472 - $62,208 a year
- Online Application
- Microsoft Excel
- Microsoft Outlook
- Medical office experience
Quick Apply
8d
IT Helpdesk Support Technician
Sofia University —Costa Mesa, CA
- $25 an hour
- Part-time
- Hybrid work
- Microsoft Office
- University
- US work authorization
Quick Apply
HR Representative
Parker Hannifin Corporation —Irvine, CA
- $69,500 - $101,350 a year
- Research
- Mid-level
- Office
- Paid parental leave
- Paid holidays
Call Center Representative, Full Time
American Career College —Irvine, CA
- $21.43 - $28.95 an hour
- Full-time
- Mid-level
- High school diploma or GED
- 1 year
Admitting Representative, Admitting Per Diem
CHOC Children's —Orange, CA
- $23 - $24 an hour
- Part-time
- Microsoft Excel
- Customer service
- BLS Certification
Lead Patient Access Representative - OC
City of Hope —Irvine, CA
- $26.55 - $37.17 an hour
- Full-time
- Research
- Mid-level
- 3 years
9d
Call Center Representative
West Coast University, Inc. —Irvine, CA
- $21.43 - $28.95 an hour
- Full-time
- Mid-level
- High school diploma or GED
- 1 year
Patient Services Representative/Part-Time Evening
Camino Health Center —Lake Forest, CA
- $23 - $26 an hour
- Part-time
- Spanish
- BLS Certification
- HIPAA
Quick Apply

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Client Services Representative

Healthquest Esoterics Inc
Irvine, CA

Quick Apply

Job Details

Full-time
$20 - $24 an hour

Benefits

Health insurance
401(k)
Flexible spending account
Paid time off
Life insurance

Qualifications

Computer operation
Microsoft Excel
Active listening
Laboratory experience
Administrative experience
High school diploma or GED
Customer support ticket management
Data entry
Productivity software
Client email correspondence
Office experience

Full Job Description

The Customer Service Representative is responsible for client success by answering inquiries received by phone, text, or email, setting-up new accounts in databases, providing webinar trainings, resolving specimens on hold, and educating clients on test requirements, collection, and shipping procedures. They are also in charge of inputting a high volume of data for accurate and timely laboratory reporting nationally and accountable for quality assurance checks of reporting information and editing data as needed.

Summary of Essential Job Functions

Answering the telephone, screening, transferring incoming calls appropriately and in a timely manner.
Reporting client concerns using the current established protocol.
Providing information and educating clients on test requirements, collection, and shipping procedures.
Contacting collection sites to resolve routine matters related to patient testing and result reporting.
Reporting patient results using the current established protocol.
Setting up new accounts in the databases using the current established protocol.
Retrieving data from the database or electronic files as requested.
Entering data into corresponding fields within various software programs.
Identifying and correcting data entry errors using appropriate quality control methods.
Monitoring electronic interface channels for Covid-19, Toxicology and Clinical reporting
Corresponding with external agencies regarding Covid-19 and communicable disease reporting.
General office duties which include filing, photocopying, scanning, and faxing, as necessary.
Assisting and covering other departments when necessary or required.
Undertaking any other duties and responsibilities as required by the Client Operations & Sales Manager.

Required Education and Experience

High school diploma or equivalent required.
Must have a minimum of two years administrative or receptionist experience.
Experience in laboratory medicine, mental health or related field and knowledge of medical terminology is a plus.
Must be IT literate and have knowledge of software programs including Microsoft Word, Excel, and PowerPoint.

Skills and Competencies

Must possess the ability to communicate with people at all levels of the organization, patients, and external agencies.
Must be open, agreeable, and professional when gathering and referring information to the appropriate member of the team.
Must have the ability to multitask, work within tight deadlines, and prioritize conflicting demands whilst working effectively.
Must have the ability to listen actively when spoken to and effectively communicate their thoughts to others.
Must have the ability to work alone but also in a team, with fellow staff, in the business setting.
Must possess good time management and organizational skills.
Must actively seek to accomplish tasks and be able to use a variety of methods and ideas to solve problems whilst, when needed, seeking advice and/or guidance from fellow employees.

Schedule

Monday through Friday (10:00am-6:30pm)
Join us in delivering exceptional experiences to our customers while growing your career in a supportive environment!

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Expected hours: 40.0 per week

Benefits:

401(k)
Flexible spending account
Health insurance
Life insurance
Paid time off

Experience:

Lab medicine, mental health, OR related: 1 year (Preferred)
Microsoft, Excel, Powerpoint: 1 year (Required)
Admin or Receptionist: 2 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

member services representative jobs in laguna beach, ca

Client Services Representative

Customer Service Representative

Call Center Representative

Community Management Associate

On-Site Customer Service Representative - Mission Viejo, CA

Patient Access Representative III - OC Per Diem

Member Services Representative - FULL TIME

Admissions Rep III: Irvine Registration

Member Services Representative

Teller (Member Service Representative I)

Patient Office Representative II

Customer Service Representative

Remote Telehealth Coordinator, Virtual Care Center (Saturdays Required)

IT Helpdesk Support Technician

HR Representative

Call Center Representative, Full Time

Admitting Representative, Admitting Per Diem

Lead Patient Access Representative - OC

Call Center Representative

Patient Services Representative/Part-Time Evening

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