Top 100 Guest service agent Jobs in Laguna Hills, Ca

Front Desk Agent
Ayres Suites Mission Viejo —Mission Viejo, CA
- From $19.57 an hour
- Part-time
- Background check
- Hospitality
- Customer service
- AD&D insurance
- Paid holidays
Quick Apply
8d
Front Desk
Burke Williams —Mission Viejo, CA
- From $19 an hour
- Part-time
- Ability to walk for extended periods
- Fair chance
- Ability to stand for extended periods
- Paid training
- Health insurance
Quick Apply
5d
Front Desk Agent (Full Time)
Hilton Garden Inn Irvine Spectrum —Lake Forest, CA
- $20 - $22 an hour
- Weekends as needed
- Hotel
- Computer skills
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
GUEST SERVICE AGENT
Sonesta —Laguna Hills, CA
- $18 - $19 an hour
- Weekends as needed
- Serving
- Sales
- Basic math
- Paid parental leave
- Health savings account
Front Office Agent
Marriott International, Inc —Costa Mesa, CA
- $29.65 an hour
- Part-time
13d
Part Time Front Desk Agent
Marriott Costa Mesa —Costa Mesa, CA
- $26.25 an hour
- Part-time
- Math
- Fair chance
- Ability to stand for extended periods
- Disability insurance
- Health insurance
Quick Apply
6d
Front Office Agent
Leisure Sports Hospitality —Aliso Viejo, CA
- $19 - $23 an hour
- Full-time
- Computer literacy
- Hotel
- Typing
Front Desk Agent - Full Time
S3 Hotel Group —Irvine, CA
- $20 - $22 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- US work authorization
- Paid holidays
- Health insurance
Quick Apply
Marriott Laguna Cliffs Resort - Front Desk Agent
Aimbridge Hospitality —Dana Point, CA
- $26 an hour
- Part-time
- High school diploma or GED
- Entry level
- Resort
- AD&D insurance
- Disability insurance
Part Time Front Office Agent
Marriott International, Inc —Costa Mesa, CA
- $29.65 an hour
- Part-time
- Hotel
- Fair chance
- Entry level
13d
Experienced Front Desk Agent
Capri Laguna on the Beach —Laguna Beach, CA
- From $23 an hour
- Full-time
- Sales
- Inventory management
- English
Quick Apply
10d
Guest Service Agent - Hilton Irvine Orange County Airport
Hilton —Irvine, CA
- $21.60 - $27.00 an hour
- Full-time
- Hotel
- Entry level
Guest Services Representative (Front Desk Agent) - Sonesta Simply Suites
J&P Hospitality Management, LLC —Lake Forest, CA
- $18 - $21 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply
Club Desk Agent
Leisure Sports Hospitality —Aliso Viejo, CA
- $17 - $19 an hour
- Part-time
- Computer literacy
- Typing
- Leadership
Front Desk Agent, Full-Time
Woods Cove Inn —Laguna Beach, CA
- $23 - $25 an hour
- Full-time
- Hotel
- 1 year
- Entry level
- Health insurance
- Dental insurance
Quick Apply
16h
Seasonal Ful-Time Front Desk Agent
The Volare Hotel San Clemente —San Clemente, CA
- $16.90 an hour
- Part-time
- High school diploma or GED
- In-person
- Entry level
Quick Apply
1d
Night Auditor
Hampton Inn & Suites Mission Viejo, CA —Mission Viejo, CA
- $19 - $21 an hour
- Part-time
- Hospitality
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Guest Relations Agent
Montage International —Laguna Beach, CA
- $26 an hour
- Weekends as needed
- Microsoft Outlook
- Mid-level
- 2 years
8d
Front Desk Agent
Staybridge Suites Lake Forest —Lake Forest, CA
- $18 an hour
- Full-time
- Customer service
- Hotel
- In-person
- Health insurance
- Paid time off
Quick Apply
Front Office Supervisor
Leisure Sports Hospitality —Aliso Viejo, CA
- $25 - $30 an hour
- Full-time
- Computer literacy
- Mid-level
- Hotel

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guest service agent jobs near laguna hills, ca

Front Desk Agent

Ayres Suites Mission Viejo -
Mission Viejo, CA

Quick Apply

Job Details

Part-time | Full-time
From $19.57 an hour
8 days ago

Benefits

AD&D insurance
Paid holidays
Health insurance
Dental insurance
401(k)
Flexible spending account
Employee assistance program
401(k) matching
Employee discount
Flexible schedule
Life insurance
Referral program
Retirement plan
Paid sick time

Qualifications

Hospitality
Teamwork
Customer service
Attention to detail
Guest services
Time management

Full Job Description

Guest Service Representative | Full and part-time positions available!

Join Our Family-Oriented Team at Ayres Suites Mission Viejo!

At Ayres Hotels, we take pride in providing a “home away from home” for all our guests by presenting a clean, comfortable, and welcoming environment. Everything we do is guided by our motto: We Care About People, We Value Teamwork, and We Deliver Results. We’re currently seeking a reliable and detail-oriented Guest Service Representative who enjoys being part of a supportive, team-focused workplace.

JOB SUMMARY:

The primary duties of the Guest Service Representative are to assist guests with check-in & check-out processes, provide guests with hotel services information, and accommodate guests during their stay in an attentive, courteous and friendly manner the Ayres Way.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Other job duties may be assigned.

Procedures including but not limited to posting all charges, and counting/ securing assigned bank.
Maintain the security of cash, credit card transactions, and guest information.
Accurately process all cash and credit card transactions in accordance with front office
Balance the computer system posting against the department balances and supporting documentation to ensure accuracy.
Complete daily auditing, balancing, and closing procedures accurately and efficiently.
Run all audit reports. Complete reporting requirements including daily report.
Accurately manage cash drawer and credit card system.
Managing front desk activity and handling guest check-ins and check-outs in a courteous and pleasant manner.
Work in a safe and conscientious manner.
Adhere to all safety policies and security procedures, including but not limited to securing doors during appropriate hours.
Make reservations as needed both in person and over the phone and ensuring to provide accurate hotel rates and information with proper phone etiquette.
Register guests and issue room keys to registered hotel guest
Conduct self in a friendly and attentive manner during all guest encounters.
Operate phone system in, at times, a fast-paced environment.
Communicate pertinent shift information to the next shift and direct supervisor.
Maintain guest confidentiality.
Knowledge, understanding, and adherence to Company Core Values and Mission Statement.
Responsible for working in a safe and conscientious manner.
Adhere to all safety policies and procedures.

SKILLS AND QUALIFICATIONS:

Possess a positive, outgoing and friendly personality.
Ability to provide excellent guest service.
Excellent active listening to understand the individual needs of each guest.
Must have the ability to identify and overcome a problem.
Exercise good judgment and be a clear thinker in pressure situations.
Ability to focus attention to detail.
Team player.
Flexible working hours.
Ability to apply time management skills.
Guest service experience in the hospitality industry or equivalent, preferred

The Company adheres to all applicable wage and hour laws, including meal periods, rest periods and overtime.

Benefits: We believe in taking care of our team! After an initial waiting period, those hired into full or part time positions are eligible for a competitive benefits package that includes the following:

Health Insurance – Medical and Dental Coverage Options (Full time benefit)
Basic Life and AD&D Insurance at no charge if enrolled in Medical Plan (Full time benefit)
Vision Discount Plan if enrolled in Dental Coverage (Full time benefit)
Flexible Spending Account (Full time benefit)
401(k) Retirement Plan with employer match
Travel Assistance Program
Employee Assistance Program
Hotel guest room discounts
Entertainment discount program
ZayZoon – Earned Wage Access
Holiday pay
Vacation pay
Paid sick leave
Incentives
Plus, more!

Ayres Suites Mission Viejo - Lake Forest | 28941 Los Alisos Blvd, Mission Viejo, CA 92692 | 9449-455-2545

Ayres offers competitive wages and growth opportunities!

For a complete list of employment opportunities visit us at www.ayreshotels.com

Empleador de Igualdad de Oportunidades | Equal Opportunity Employer

We Care About People | We Value Teamwork | We Deliver Results

Job Types: Full-time, Part-time

Pay: From $19.57 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Life insurance
Referral program
Retirement plan

Experience:

Hospitality: 1 year (Preferred)
Customer service: 1 year (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

guest service agent jobs in laguna hills, ca

Front Desk Agent

Front Desk

Front Desk Agent (Full Time)

GUEST SERVICE AGENT

Front Office Agent

Part Time Front Desk Agent

Front Office Agent

Front Desk Agent - Full Time

Marriott Laguna Cliffs Resort - Front Desk Agent

Part Time Front Office Agent

Experienced Front Desk Agent

Guest Service Agent - Hilton Irvine Orange County Airport

Guest Services Representative (Front Desk Agent) - Sonesta Simply Suites

Club Desk Agent

Front Desk Agent, Full-Time

Seasonal Ful-Time Front Desk Agent

Night Auditor

Guest Relations Agent

Front Desk Agent

Front Office Supervisor

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