About Us
We are seeking a highly motivated, skilled, customer-focused optometric technician/optician assistant who is willing to become a longterm part of our practice in Laguna Niguel. Our practice has provided personalized eye care to the Laguna Niguel community for more than twenty years.
We are looking for an enthusiastic and friendly personality who enjoys providing high quality patient care and optical sales and services. Ideal candidates should be quick to learn the use of pretesting equipment (OCT, retina photos, tonometry, etc.) Should be computer-savvy to use EMR efficiently. Two years' experience is preferred. Experience in optometry or ophthalmology is a plus, but we're willing to train the right candidate. MUST be able to work Saturdays.
This position requires a high level of customer service, multitasking ability, attention to detail, and skilled efficiency with computer software and EHR. This position encompasses back office patient care/pretesting, front desk work, and optical sales and services. If you thrive in a team environment and are passionate about eye health, this is your opportunity to make a meaningful impact in a friendly private practice.
Excellent benefits include PTO and 401k with company match after a waiting period.
To Apply
Please send your resume along with a brief note telling us your availability, pay expectations, and why you would be a great fit for our team. We look forward to meeting you!
Responsibilities
- Conduct patient pretesting, including measuring glasses and operating diagnostic imaging equipment such as OCT and tonometry devices
- Prepare patients for exams by taking comprehensive intake information and updating medical records accurately within an electronic health record (EHR) system
- Manage front desk duties including scheduling appointments, verifying insurance information, and maintaining patient confidentiality in accordance with clinical confidentiality policies
- Educate patients on eye care, treatment plans, and available optical products while providing excellent patient service and support for retail sales when applicable
- Asssist in contact lens training/frame/lens selection and glasses selection in the optical
- Maintain clinical supplies, clean and calibrate medical equipment regularly, and adhere to HIPAA regulations to protect patient privacy
Requirements
- Prior experience in medical office settings or optometry/ophthalmology clinics is highly preferred
- Proficiency in EHR systems such as Epic or similar platforms for managing electronic health records efficiently
- Familiarity with ophthalmic diagnostic imaging equipment including OCT and tonometers
- Ability to perform direct patient care tasks with compassion, professionalism, and attention to detail
- Knowledge of HIPAA regulations and commitment to maintaining patient confidentiality at all times
- Excellent communication skills for intake interviews, explaining procedures, and providing outstanding patient service
- Retail experience or optical knowledge is a plus for supporting optical sales and product recommendations
- Ability to handle multiple responsibilities in a fast-paced environment while maintaining accuracy and professionalism
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
Job Type: Part-time / Full-time
Pay: From $18.00 to $22.00 per hour
8 hour work day
Expected hours: 24 – 40 per week
Experience:
- Ophthalmic or Optometric Technician: 1 year (preferred)
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k)
- Flexible schedule
- Paid time off
- Professional development assistance
Work Location: In person
