Top 84 Guest service agent Jobs in Laguna Niguel Ca

Night Auditor
Hampton Inn & Suites Mission Viejo, CA —Mission Viejo, CA
- $19 - $21 an hour
- Part-time
- Hospitality
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent
Hilton Garden Doheny —Dana Point, CA
- $20 - $26 an hour
- Weekends as needed
- Microsoft Outlook
- Ability to stand for extended periods
- Entry level
- Flexible schedule
Quick Apply
3d
Marriott Laguna Cliffs Resort - Front Desk Agent
Aimbridge Hospitality —Dana Point, CA
- $26 an hour
- Part-time
- High school diploma or GED
- Entry level
- Resort
- AD&D insurance
- Disability insurance
Front Desk Agent
Hotel Joaquin —Laguna Beach, CA
- Part-time
- Microsoft Outlook
- Computer literacy
- Hotel
Quick Apply
Front Desk Agent, Full-Time
Woods Cove Inn —Laguna Beach, CA
- $23 - $25 an hour
- Full-time
- Hotel
- 1 year
- Entry level
- Health insurance
- Dental insurance
Quick Apply
3d
Guest Relations Agent
Montage International —Laguna Beach, CA
- $26 an hour
- Weekends as needed
- Microsoft Outlook
- Mid-level
- 2 years
11d
Front Desk Agent
Ayres Suites Mission Viejo —Mission Viejo, CA
- From $19.57 an hour
- Part-time
- Background check
- Hospitality
- Customer service
- AD&D insurance
- Paid holidays
Quick Apply
12d
Front Desk Agent
Casa Laguna Hotel & Spa —Laguna Beach, CA
- Part-time
- Microsoft Outlook
- Computer literacy
- Hotel
Quick Apply
Club Desk Agent
Leisure Sports Hospitality —Aliso Viejo, CA
- $17 - $19 an hour
- Part-time
- Computer literacy
- Typing
- Leadership
Front Office Agent
Marriott International, Inc —Costa Mesa, CA
- $29.65 an hour
- Weekends as needed
- Hotel
- Fair chance
- Entry level
Part Time Front Desk Agent
Marriott Costa Mesa —Costa Mesa, CA
- $26.25 an hour
- Part-time
- Math
- Fair chance
- Ability to stand for extended periods
- Disability insurance
- Health insurance
Quick Apply
9d
Part Time Front Office Agent
Marriott International, Inc —Costa Mesa, CA
- $29.65 an hour
- Part-time
- Hotel
- Fair chance
- Entry level
Front Desk Agent (Full Time)
Hilton Garden Inn Irvine Spectrum —Lake Forest, CA
- $20 - $22 an hour
- Weekends as needed
- Hotel
- Computer skills
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
GUEST SERVICE AGENT
Sonesta —Laguna Hills, CA
- $18 - $19 an hour
- Weekends as needed
- Serving
- Sales
- Basic math
- Paid parental leave
- Health savings account
Front Desk Agent | Le Petit Pali Laguna Beach
Palisociety —Laguna Beach, CA
- $21.50 - $22.00 an hour
- Part-time
- Basic math
- English
- Residential
- Paid holidays
- Health insurance
Quick Apply
Front Desk Agent
GRAND PACIFIC RESORTS INC —San Clemente, CA
- $20 - $22 an hour
- Weekends as needed
- Background check
- Ability to walk for extended periods
- Pass drug screening
Quick Apply
Boutique Hotel Front Desk Agent On Call
Casa Laguna Hotel & Spa —Laguna Beach, CA
- From $18 an hour
- Part-time
- Microsoft Outlook
- Computer literacy
- Hotel
Quick Apply
Front Desk Agent
Element —Irvine, CA
- Full-time
- Hotel
- High school diploma or GED
- Communication skills
Quick Apply
Food & Beverage Reservations Agent
Montage International —Laguna Beach, CA
- $22 an hour
- Online Application
- Microsoft Excel
- Microsoft Outlook
- Writing skills
8d
Front Desk Agent - Full Time
S3 Hotel Group —Irvine, CA
- $20 - $22 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- US work authorization
- Paid holidays
- Health insurance
Quick Apply

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guest service agent jobs near laguna niguel ca

Night Auditor

Hampton Inn & Suites Mission Viejo, CA -
Mission Viejo, CA

Quick Apply

Job Details

Part-time | Full-time
$19 - $21 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Hospitality
Night audit
English
Administrative experience
High school diploma or GED
Accounting
Front desk
Cash handling
Hotel experience

Full Job Description

BENEFITS

Health Insurance
Paid Time Off
Dental Insurance
401K
Vision Insurance
Life Insurance
401K matching

We are looking for someone that is looking for a fun environment while providing great customer service.

NIGHT AUDITOR DUTIES AND RESPONSIBILITIES:

Posts room charges and taxes to guest accounts.
Processes guest charges voucher and credit card vouchers.
Post charges to the guest accounts that have not been posted or were incurred on the night audit shift.
Transfer charges and deposits to master accounts.
Checks to see that all charges are assigned to the appropriate departments.
To verify that all transactions performed at the front desk are supported by documentary evidence and signatures as necessary and that they have been correctly posted and allocated in to PMS system.
Prints up and files reservations for the next business day.
Verifies all account postings and balances.
Verifies that room rates are correct and posts those rates to guest accounts.
Monitors the current status of coupon, discount, and other promotional programs.
Is able to function as a front desk agent especially in terms of check-in and check-out procedures. Understand and knows how to perform check-in and check-out procedures.
Tracks room revenues, occupancy percentages, and other front office statistics.
Prepares a summary of cash, check, and credit card activities.
Summarizes results of operations for management.
Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information.
Prepare of End of day procedure.
Follow the End of Day / Night Audit Checklist
Must have complete knowledge of emergency procedures.
Balance the day’s charges, making corrections as necessary.
Performs wake-up calls.
Run end of day process in property management software (PMS).
Understand principles of auditing, balancing, and closing out accounts.
Knows how to operate PMS and other front office equipment's.
Respond to guest needs, special requests and complaints and alert the appropriate manager as needed
Perform nightly balancing of in-room video and long-distance telephone services
Hours are 11pm to 7am

PREREQUISITES:

Education: High school graduate or equivalent. Must speak, read. Write, and understand the primary language used in the workplace. Must be able to speak and understand the primary language used by the guests who visits the hotel.

Experience: Minimum one year of hotel front desk experience, experience handling cash, accounting procedures, and general administrative tasks. PEP experience preferred but not required.

Pay Frequency:

Bi weekly or Twice monthly

Typical end time:

Typical start time:

11PM

Work Remotely

Job Types: Full-time, Part-time

Pay: $19.00 - $21.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Schedule:

Holidays
Monday to Friday
Night shift
Weekends as needed

Ability to commute/relocate:

Mission Viejo, CA 92692: Reliably commute or planning to relocate before starting work (Required)

Education:

High school or equivalent (Required)

Experience:

Hotel: 1 year (Required)

Language:

English (Required)

Shift availability:

Night Shift (Required)
Overnight Shift (Required)

Work Location: In person

Quick Apply

Refine Your Search

guest service agent jobs in laguna niguel ca

Night Auditor

Guest Service Agent

Marriott Laguna Cliffs Resort - Front Desk Agent

Front Desk Agent

Front Desk Agent, Full-Time

Guest Relations Agent

Front Desk Agent

Front Desk Agent

Club Desk Agent

Front Office Agent

Part Time Front Desk Agent

Part Time Front Office Agent

Front Desk Agent (Full Time)

GUEST SERVICE AGENT

Front Desk Agent | Le Petit Pali Laguna Beach

Front Desk Agent

Boutique Hotel Front Desk Agent On Call

Front Desk Agent

Food & Beverage Reservations Agent

Front Desk Agent - Full Time

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