Top 2 Switchboard operator Jobs in Lahaina, Hi

Telephone Operator
The Westin Nanea Ocean Villas —Lahaina, HI
- $33.31 an hour
- Part-time
- Hotel
- Entry level
- Commuter assistance

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Telephone Operator
The Westin Nanea Ocean Villas —Lahaina, HI
Process guest requests for wake up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls.
$33.31 an hour
Communications Agent - Casual
Marriott International, Inc —Lahaina, HI
Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls.
$31.37 - $31.97 an hour
10d

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Switchboard Operator - Part Time
Bass Pro Shops —Columbus, OH
Answers and directs incoming phone calls in a prompt, friendly and outgoing manner. Qualified individuals with known disabilities may be entitled to reasonable…
$14.00 - $16.75 an hour
Night Auditor
Middletown Hotel Management —Columbus, OH
Prior front desk or hotel experience preferred. Knowledge of hotel amenities and ability to provide clear directions to guests.
$16 - $17 an hour
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Telephone Operator

The Westin Nanea Ocean Villas -
Lahaina, HI

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Job Details

Part-time
$33.31 an hour

Benefits

Commuter assistance

Qualifications

Employee relationship building

Full Job Description

Hourly Rate: $33.31

JOB SUMMARY

Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed.

Site Specific Parks

Free daily meal and associate cafeteria

Complimentary soft drinks, coffee and tea

Monthly and quarterly celebrations and awards

Company branded hats for outdoor associates

Free work shoes every 6 months (select departments)

Discounted bus pass

Discounts to onsite spa and food outlets

Community service opportunities

CORE WORK ACTIVITIES

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
Speak with others using clear and professional language; answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others; support team to reach common goals.
Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time.
Enter and locate information using computers and/or POS systems.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.
Attention to customer service with a professional and pleasant personality.
Available to work a flexible schedule including evenings, weekends, and holidays.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

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switchboard operator jobs in lahaina, hi

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