Top 4 Customer care coordinator Jobs in Lake Charles, La

Patient Care Coordinator (PCC)
The Hearing & Tinnitus Center, LLC —Lake Charles, LA
- $15 an hour
- Full-time
- Background check
- Private practice
- Customer service
- Paid time off
- Professional development assistance
Quick Apply
Insurance Coordinator
Fresenius Medical Care —Lake Charles, LA
- Full-time
- Customer service
- 5 years
- Mid-level
Remote Client Success Manager — Marketing Performance & Retention (Early Career / Tech-Savvy)
Built By Shah —United States
- $4,000 - $7,500 a month
- Full-time
- Remote
- English
- Mid-level
- Communication skills
Quick Apply

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Insurance Coordinator
Fresenius Medical Care —Lake Charles, LA
Review and comply with the Code of Business Conduct and all applicable company policies and procedures, local, state, and federal laws, and regulations.

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Patient Care Coordinator (PCC)

The Hearing & Tinnitus Center, LLC
Lake Charles, LA

Quick Apply

Job Details

Full-time
$15 an hour

Benefits

Paid time off
Uniform allowance
Professional development assistance
Opportunities for advancement
Paid sick time

Qualifications

Teamwork
Multitasking
Phone communication
Customer service
Professional ethics
English
Medical scheduling
High school diploma or GED
Attention to detail
Problem-solving
Sales development
Technical troubleshooting support
Managing patient records
Experience working with individuals from underserved communities
Technical Proficiency

Full Job Description

SEEKING PATIENT CARE COORDINATOR FOR AUDIOLOGY PRACTICE

Thriving Audiology practice is looking for a mature, charismatic, reliable Patient Care Coordinator. We are a dedicated team and fully embrace our mission of “helping others live their best life”. This includes our patients, our vendors, ourselves and our co-workers. We are invested in hiring a team member who is also committed to a collaborative and positive workplace culture that also believes in giving back to our community.

We work with hearing impaired clientele, so patience and compassion are imperative. Our ideal candidate is an independent thinker, eager to learn and self motivated. He/she must be tech savvy, is detail-oriented and has superior troubleshooting and problem-solving ability. Our organization believes in promoting from within and we strongly encourage training, development and ongoing learning. Because of that, the Patient Care Coordinator is the beginning position for all administrative opportunities and audiology assistants.

This is a hands-on, rewarding position where you will have direct patient contact, as well as be responsible for many administrative duties. If you are interested in working with our company, this position is the beginning of your journey.

Check us out at: https://hearingmatters.biz/

JOB DESCRIPTION

Answering phone calls & scheduling appointments according to practice guidelines
Greeting patients and providing them with warm and welcoming experience
Accessing records through online electronic medical records
Checking patients in/out, ensuring accurate and up to date information
Processing patient payments
Confirming appointments and making reminder calls
Collecting insurance information
Properly documenting accounts and maintaining accurate and complete records
Efficiently using technology and software employed in the office to complete tasks as required
Troubleshooting connectivity concerns with phones, apps and streamers
Organizing front office, including filing, receiving and distributing mail and parcels, tracking and reporting practice statistics
Supporting the Audiologists with their duties as delegated (and in accordance with applicable laws and regulations)
Performing sales-related duties as assigned, to include basic paperwork and sales agreements, as well as sales conversations with patients
Participating in company and office meetings and training programs as required

JOB REQUIREMENTS

Customer service experience- preferrably in a medical setting, hospitality or spa environment
Strong computer skills and technical knowledge are a must
High school diploma required, some continuing education preferred
Ability to pass a background check
References

Successful applicants will be able to demonstrate the following:

Impeccable business ethics
Outstanding interpersonal skills that allow effective working relationships with diverse patient and medical practice populations; including listening, sales, and problem-solving skills
Strong work ethic and ability to work independently with limited supervision
Heart for giving back to the less fortunate hearing impaired
Strong oral and written communication skills
Creating, identifying, and capturing sales opportunities
Ability to solve problems and provide solutions and/or escalate to the appropriate personal
Ability to learn on-the-job and implement professional feedback

Job Type: Full-time

Pay: $15.00 per hour

Benefits:

Opportunities for advancement
Paid sick time
Paid time off
Professional development assistance
Uniform allowance

Language:

English (Required)

Ability to Commute:

Lake Charles, LA 70605 (Required)

Work Location: In person

Quick Apply

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customer care coordinator jobs in lake charles, la

Patient Care Coordinator (PCC)

Insurance Coordinator

Remote Client Success Manager — Marketing Performance & Retention (Early Career / Tech-Savvy)

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