ob description
I. GENERAL SUMMARY
The Bereavement Coordinator is an individual who provides emotional, psychosocial, and spiritual support to the caregiver/family before and after the patient’s death and will assist the caregiver/family with issues related to grief, loss, and adjustment.
II. MISSION STATEMENT
Allegiance Healthcare Hospice and Palliative Care operate this facility. Our Mission is to provide the highest standard of care to our patients and the entire community that surrounds each patient. We strive to holistically meet their spiritual, social, and clinical needs in the most peaceful, dignified, and comforting manner possible.
III. ESSENTIAL JOB DUTIES
Under the supervision of a qualified professional, and as part of an organized program for the provision of bereavement services, the counselor shall implement bereavement counseling in a manner consistent with standards of practice, services include, but are not limited to the following:
a. Evaluation and assessment of grief counseling needs and risk factors associated with grief,
b. Assessment of family response to grief and loss issues,
c. Provide bereavement information and referral services to the bereaved, as needed, by the POC,
d. Provide bereavement information support to hospice staff as needed
e. Attend hospice IDT meetings; and
f. Document bereavement services provided and progress of the bereaved on a clinical progress note to be incorporated in the clinical record
g. Maintenance of confidentiality
h. Mechanisms to ensure that the family and caregiver’s choices regarding bereavement contact or services are honored
IV. MINIMUM QUALIFICATIONS
QUALIFICATIONS
Bereavement: Documented evidence of appropriate training and experience in the care of the bereaved received under the supervision of a qualified professional.
Spiritual care/Chaplain: Documented evidence of appropriate training and skills to provide spiritual counseling, such as bachelor of divinity, master of divinity
or equivalent theological degree or training from an accredited school or university. An individual may qualify as a spiritual counselor without said degree if he/she has documented skills to provide spiritual counseling and has received equivalent training and supervision from an individual who meets one of the above qualifications.
EDUCATION/EXPERIENCE AND/OR TRAINING
The bereavement counselor shall annually obtain two continuing education hours relative to the bereavement counselor’s role, including but not limited to the following topics:
a. Death and dying cultures
b. Suicide
c. Compassion fatigue
d. Anticipatory grief
e. Patient survivors
f. Grief groups
g. Grief
h. Loss
i. Adjustment
j. Ethics; and
k. Advanced directives and LAPOST
Spiritual Counselor/Chaplain:
The counselor shall provide spiritual counseling based on the initial and ongoing assessment of spiritual needs of the patient/family, in a manner consistent with standards of practice including, but not limited to, the following:
a. serve as a liaison and support to community chaplains and/or spiritual counselors;
b. provide consultation, support, and education to the IDT members on spiritual care;
c. supervise spiritual care volunteers assigned to family/care givers; and
d. attend IDT meetings.
3. Continuing Education. The spiritual counselor shall annually obtain at least two hours of continuing education related to the following topics, including but not limited to:
a. end of life care;
b. cultural religious practices;
c. compassion fatigue;
d. suicide;
e. documentation;
f. ethics;
g. grief;
h. loss;
i. adjustment; and
j. advanced directives and LaPOST.
OTHER QUALIFICATIONS
1. Has not been excluded from participating in Medicare and Medicaid programs.
2. Maintains eligibility to participate in Medicare and Medicaid programs throughout employment
3. Capable of providing emergency care as needed for any patient
4. Maintains a neat, well-groomed appearance at all times. Keeps personal appearance appropriate for patient care.
5. Ability and willingness to participate appropriately in a disaster or evacuation situation.
6. Participate in pre-employment and annual Tuberculosis screening.
MENTAL DEMANDS
1. Concentration/Attentiveness
2. Independent Judgment and Discretion
3. Read and comprehend instructions/work orders
PHYSICAL DEMANDS
Use the percentages range as follows:
0% Never
1-33% Occasional
34-66% Frequent
67-100% Continuous
Requires full range of body motion including:
1. Standing/walking: Frequently. The worker will be spending considerable time up and about in the facility doing various tasks per the job description.
2. Bending/Stooping: Frequently. Worker will be bending or stooping to work with supplies, preparation of documents, filing, working with clinical records, etc.
3. Lifting Handling: Occasionally/Handling will be lifting/handling supplies to do inventory, Workers restocking, ordering, filing and auditing of clinical records, etc. Range of weight: 1-50 pounds.
4. Carrying: Occasionally. The worker will be carrying clinical records, manuals, supplies, etc. Range of weight: 1-50 pounds.
5. Pushing/Pulling. Occasionally. The worker will be pushing/pulling on various supplies storing, moving, and taking inventory of supplies as well as with clinical records filing, auditing, preparing for each month, etc. Range of weight: 1-50 pounds.
6. Balancing: Frequently: Worker will balance supplies to be stored, moved from storage to using area, etc. When moving records from active to inactive status or during auditing periods, workers will be balancing legal documents that are not secure.
7. Pivoting/Turning: Frequently. The worker will be pivoting and turning to stock supplies, handle records, etc.
8. Crouching Stooping: Frequently. The worker will be crouching/stooping to file records, working with supplies to restock inventory of supplies, etc.
9. Kneeling: Occasionally. The worker will be kneeling to file records, stock and inventory supplies, etc.
10. Reaching: filing administrative folders, records; nursing file folders.
A. Greater than shoulder height. Occasionally
B. Equal to shoulder height. Occasionally
C. Less than shoulder height. Occasionally
11. Manual Dexterity: Continuously. The worker will be using fine and gross motor dexterity skills in all of the job requirements
12. Speaking/Hearing Continuously: Worker must be able to communicate with seeing: co-workers, residents, families, the public,
Etc. Face-to-face as well as telephone communication.
V. WORKING CONDITIONS
A. Location: (Facility name and address to write in) Allegiance HealthCare Hospice and Palliative Care in our South Central Lake Charles area; work will be mostly indoors, with frequent to occasional outdoor requirements. Adequate lighting and ventilation are provided in work areas.
B. May be exposed to communicable diseases and/or body fluids, medical preparations, and toxic substances.
C. Sits, stands, bends, and moves intermittently during working hours.
D. Subject to interruptions.
E. May encounter hostile and emotionally upset individuals through communication and involvement with residents, family members, staff members, visitors, and the public.
A. May be subject to falls, burns from equipment, infectious and communicable disease, body fluids, medical preparations, hazardous or toxic substances, odors, and other hazards to health, throughout the shift or time worked.
