Who We Are
Working at Reece & Fortiline means being part of a growing global company that brings our purpose and values to life every day. We celebrate our team members living our values and provide opportunities to build a long and remarkable career. We’re proud to support essential industries helping bring clean air and water to everyone. To learn more about our purpose and values, visit our career site at https://careers.reece.com/us/
The purpose of the Trainee position is to prepare individuals over a 12-month period for an Inside Sales or Estimator role, and longer-term, potentially Branch Manager, Outside Sales, or Corporate role, as their knowledge, experience, and performance allows. The Trainee will be cross-trained in core business functions to include, but not limited to, warehouse operations, product delivery, sales, and customer relationships/service. Trainees will also be exposed to branch level accounting, inventory management, human resources, safety/compliance, and customer invoicing.
Essential Duties & Responsibilities
Answer multi-line telephone system
Assist customers
Generate frequent progress reports on training status
Pull orders with 100% accuracy and package safely to load on trucks
Maintain a clean and organized warehouse and yard
Use various moving equipment to handle large materials
Ensure forklifts are kept in good and safe working condition
Schedule UPS Shipments
Make customer deliveries (non-CDL) as needed
Work with walk-in customers regarding questions on orders, quotes and/or job specifications
Assist with take offs, enter bids and process submittals
Receive and check accuracy of inventory received from vendors
Stock and restock inventory/materials
Purchase material that is needed outside of regular inventory purchases
Order regular stock inventory
Generate new and repeat sales by providing product and technical information to customers
Accurately process customer transactions such as orders, quotes or returns
Work closely with vendors to make sure product shipment /delivery dates are adhered to and communicate appropriately to the customer of any changes
Responsible for timely and accurate data entry of sales orders and/or purchase orders into the Mincron system
Load and unload trucks
Proactively recommend products to customers
Contact customer following sales to ensure ongoing customer satisfaction and resolve any complaints
Assist with physical inventory counts
Attend continuing education classes and University of Fortiline sessions as assigned
Perform other related duties as assigned
Experience/Skills/Abilities
Must be willing to relocate upon conclusion of the Trainee program
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Present a professional image at all times to customers and vendors
Develop strong working relationship with customers
Ability to write routine reports and correspondence
Ability to speak effectively before groups of customers or employees of Fortiline Waterworks
Basic to intermediate math skills – Ability to add, subtract, multiply and divide in units of measure, using whole numbers, common fractions and decimals
Ability to apply common sense understanding to carry out instructions. Ability to deal with problems involving several concrete variables in standardized situations
Proficient in Mincron and MS Office (Word, Excel, Outlook)
Safe operation of a forklift
Work Environment & Physical Demands
Typical office and warehouse (inside/outside) environment – moderate noise level
Some travel is required as this position could potentially support other branch locations
Regularly requires frequent standing, walking, sitting, use of hands, reaching
Requires some stooping, kneeling, crouching, or crawling.
Occasional lifting and/or moving up to 50 pounds
Education & Knowledge
Following is a list of physical and mental requirements identified as necessary to achieve the essential functions of this role:
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Attendance – Ability to maintain the scheduled days and hours, including onsite presence at the assigned location as specified.
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Physical Capacities – Lift up to 25 pounds on occasion, sitting and standing for extended periods.
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Operation of Office Equipment — Job requires operation of equipment common to office settings, including computers, copiers, and other office equipment, including Near Vision, Manual Dexterity, and working in proximity to equipment.
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Oral Communication Skills – Speaking, Speech Clarity, and Speech Recognition.
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Written Communication Skills – Writing, Reading and Written Comprehension, and Written Expression.
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Mental Capacities – Achievement/Effort, Active Listening, Adaptability/Flexibility, Analytical Thinking, Attention to Detail, Category Flexibility, Concern for Others, Cooperation and Coordination, Critical Thinking, Deductive Reasoning, Dependability, Independence, Inductive Reasoning, Information Ordering, Initiative, Innovation, Maintenance of Relationships, Integrity, Oral Comprehension and Expression, Problem Sensitivity, Selective Attention, Self-Control, Service Orientation, Social Orientation, Social Perceptiveness, Stress Tolerance, Support, and Time Management.
Our commitment to excellent customer service is just part of our story. We’re also dedicated to supporting our most valuable asset, our associates! One of the ways we do this is by offering a variety of high-quality benefits for our associates and their families.
All full-time associates are eligible for the following benefits:
Medical and Dental Insurance
Flexible Spending Accounts and Health Savings Accounts
Company-paid Life Insurance
Short Term Disability
401(k) Plan
Paid Time Off (PTO) - plus paid holidays
Parental Leave
Voluntary benefits:
We're an equal opportunity employer and we welcome diversity and inclusion! Reece USA is an Equal Opportunity Employer— Employer Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, and any other status protected by law.
