- Implement the mission of Opportunity Living by coordinating each client’s Individual Program Plan (IPP) in a manner that promotes client participation and enriches quality of life.
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Take an active role in supporting the values of Opportunity Living.
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Communicate with all staff, families, and the public in a courteous and professional manner. Perform duties in a manner that will produce a positive role model for staff and clients.
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Conduct all client activities in accordance with safety practices and emergency procedures.
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Serve as advocate for client rights and ensure value by promoting people-first language, actions, and services.
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Ensure Comprehensive Functional Assessments (CFAs) are completed and updated on assigned clients per Interpretive Guidelines, compile and assimilate data for evaluations.
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Schedule and facilitate thirty (30) day annual, special, and discharge team meetings and interpret results for clients and families or guardians.
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Ensure that assigned clients have appropriate and active Interdisciplinary Team (IDT) members to meet individual needs. Promote client participation and choice and work with a team approach.
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Ensure that clients’ strengths, needs, and priorities established by the IDT members are coordinated into the program plan for each client.
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Review all formal programs and procedures written by IDT members to ensure all necessary components are included, and best programming practices are used prior to implementation.
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Coordinate programming between home, vocational, and support services. Ensure implementation of new and revised programs in all areas of service.
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Prepare program reports as needed, including program meeting reports and monthly progress notes.
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Review data weekly from residential, vocational, and support services to ensure programs are being run consistently to identify problems. Ensure timely modifications are completed as needed.
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Ensure program implementation and documentation are being carried out for assigned clients.
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Monitor programming in classrooms a minimum of two (2) hours per week.
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Maintain clients’ records including consents, social histories, anecdotal records, central file contents, and other pertinent information.
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Be familiar with the medication regimen and adverse side effects of medications for clients on psycho-tropic medications.
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Ensure the use of training opportunities involving clients in active treatment.
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Assist in providing training on new and revised programs on an ongoing basis.
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Supervisors obtain client approval for programs and procedures recommended by the team, and ensure that the programs incorporate the requests of the client and/or parent/legal guardian. Obtain consents from parents/legal guardian and Human Rights Committee for any restrictive measures.
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Respond to concerns voiced by clients, families or guardians in a timely manner.
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Act as a liaison between Opportunity Living and family members, funding agencies and other agencies/consultants in regard to the IPP process.
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Work with the Director of Community Living regarding the placement of clients at Opportunity Living.
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Facilitate program training during regularly scheduled house meetings.
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Actively participate in the survey process conducted by the Department of Inspections and Appeals (DIA) or other surveying agencies.
- Provide, locate, or clarify information to the surveyor as requested.
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Know and follow regulations and standards that are necessary to maintain licensure
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Assist in the development of the plan of correction regarding deficiencies in appropriate areas
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Utilize information to implement necessary changes to continually work on quality improvement of services provided.
- Provide training to Opportunity Living staff on IPP process, the role of a QIDP, CFA, behavioral management program, and other identified areas.
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Participate in an established on-call system.
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Coordinate schedule so there is maximum program training across all three (3) shifts in all houses.
o In the event weekend training is required, the QIDP will coordinate with the supervisor to ensure completion of all required training in accordance with organizational expectations.
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In conjunction with the Director of Community Living, other directors and support services, identify training needs of Opportunity Living in regards to the IPP process.
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Provide regular communication, feedback, and information sharing with staff.
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Assist in ensuring the effective and efficient operation of the organization by performing all duties as assigned by supervisor/manager.
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Maintain professional competency by participating in continuing education, in-services, and personal growth experiences.
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Protect the privacy of clients and staff by maintaining confidentiality of records and personal information and follow all policies and procedures under the Health Insurance Portability and Accountability Act (HIPAA).
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Bachelor’s Degree or greater with experience in a human services field, or licensed, certified, or registered as applicable in the state of Iowa to meet QIDP requirements.
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Training and/or experience in developmental disabilities is preferred.
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Must have excellent verbal and written communication skills.
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Must be team-oriented with the ability to collaborate with team members and across departments.
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Must have good organizational skills.
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Must have a sincere respect for and desire to work with persons with disabilities.
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Commitment to Opportunity Living’s Mission and Vision.
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Must have the ability to communicate with all people in a culturally competent manner.
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Ability to pass criminal/registry background checks.
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Clear tuberculosis screening.
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Ability to pass and maintain required trainings such as CPR/First Aid, Dependent Adult/Child Abuse, and Behavior Management Program, or other training as assigned per specific job duties.
The working conditions described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Works in a changing environment that adjusts to the needs of the individuals being serviced. The environment may be fast-paced with interruptions, distractions and deadlines. Must be flexible and be able to adjust to changing needs or activities. Depending on the needs of the individuals, the work can be physically demanding including transferring or supporting people with mobility needs, lifting or moving items over 50 pounds, walking, sitting or standing for extended periods of time or providing support through CPR/First Aid, behavioral support, and other interventions. Regularly required to use hands to finger, handle or feel, reach with hands and arms, talk and hear. Noise level is usually mild to moderate.
This role centers on coordinating Individual Program Plans (IPPs) for clients, ensuring their active participation and an enriched quality of life in line with Opportunity Living's mission. Key responsibilities include advocating for client rights, completing and updating Comprehensive Functional Assessments (CFAs), and facilitating annual, special, and discharge team meetings to interpret results for clients and families. You will ensure appropriate Interdisciplinary Team (IDT) membership, integrate client strengths and needs into their program plans, and review/coordinate program implementation across residential, vocational, and support services. The position also requires maintaining meticulous client records and serving as a crucial liaison between Opportunity Living, families, and external agencies regarding the IPP process.
Beyond direct client program coordination, this role encompasses significant operational, training, and compliance duties. You will prepare program reports, conduct weekly data reviews to ensure consistent program execution, and monitor classroom programming. A vital component involves training staff on IPP processes, the QIDP role, CFAs, and behavioral management. You are also responsible for knowing and following regulatory standards for licensure, actively participating in surveys by agencies like DIA, and assisting in developing corrective action plans. This position requires participation in an on-call system, coordinating training across shifts, and strictly maintaining client confidentiality in accordance with HIPAA.
