Top 172 It support Jobs in Lake Forest, Ca

IT Support Specialist
iStaffing inc —Orange, CA
- $26.62 - $33.00 an hour
- Weekends as needed
- Computer science
- Microsoft Outlook
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
10d
Desktop Support Tech
Memorial Health Services —Laguna Hills, CA
- $29.20 - $42.33 an hour
- Full-time
- Windows
- Communication skills
- Entry level
- Health insurance
Helpdesk Technician
Knobbe Martens Olson & Bear LLP —Orange County, CA
- $60,000 - $75,000 a year
- Overtime
- Windows
- Travel
- Communication skills
- Profit sharing
- Paid holidays
10d
Service Desk Analyst
Financial Partners Credit Union —Costa Mesa, CA
- $30 - $42 an hour
- Research
- Mid-level
- Communication skills
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Technician I/II, IT Support
MicroVention, Inc. —Aliso Viejo, CA
- $19.45 - $35.51 an hour
- Microsoft Excel
- Microsoft Outlook
- Neurology
2d
Help Desk Technician
Lentegrity —Foothill Ranch, CA
- $27.90 - $30.75 an hour
- Hybrid work
- Mid-level
- Windows
- Communication skills
- Commuter assistance
- Health insurance
Quick Apply
3d
Help Desk Analyst I
Bal Seal Engineering —Lake Forest, CA
- $25 - $31 an hour
- Full-time
- Computer science
- Computer Science
- Computer literacy
- Disability insurance
- Health insurance
Quick Apply
Technical Desktop Support Irvine CA
KU Telecom LLC —Irvine, CA
- Mid-level
- 3 years
- Ability to sit for extended periods
Technical Support Specialist
Crowell & Moring —Irvine, CA
- $61,000 - $100,000 a year
- On call
- Writing skills
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Help Desk Analyst
Jackson Lewis —Orange County, CA
- $26.70 - $33.40 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health savings account
- Paid holidays
IT Support Analyst
TP-Link Systems Inc. —Irvine, CA
- $75,000 - $93,000 a year
- Full-time
- Mid-level
- Windows
- SharePoint
- Paid holidays
- Health insurance
Quick Apply
Technical Operations Support Analyst
Sony Interactive Entertainment —Aliso Viejo, CA
- Weekends as needed
- Mid-level
- AWS
- Criminal background check
IT Helpdesk Analyst
Yum! Brands —Irvine, CA
- $22.88 - $26.00 an hour
- Spanish
- Office
- Travel
5d
INFORMATION SYSTEMS ASSISTANT
GEARY PACIFIC CORPORATION —Anaheim, CA
- $27 - $29 an hour
- Full-time
- Azure
- ERP systems
- Mid-level
- Profit sharing
- Paid holidays
Quick Apply
Desktop Support Analyst
Cognizant —Costa Mesa, CA
- $55,000 - $70,000 a year
- Weekends as needed
- Customer service
- Mid-level
- Office
- Paid parental leave
- Paid holidays
8d
IT Hardware Technician I
Anduril Industries —Costa Mesa, CA
- $22.60 - $30.29 an hour
- Email
- Office
- Windows
- Ability to lift 50 pounds
Quick Apply
10d
IT Support Tech
Guardian Tax —Irvine, CA
- $23 - $29 an hour
- Full-time
- Computer science
- Computer Science
- Office
- Paid holidays
- Health insurance
Quick Apply
4d
Tech Support Analyst
Advanced System Repair —Newport Beach, CA
- Email
- Customer service
- Mid-level
- 2 years
IT Technician (Field)
Cal Tech Services Inc —Irvine, CA
- $25 - $30 an hour
- Part-time
- Computer science
- Computer Science
- Analysis skills
- Opportunities for advancement
Quick Apply
IT Support Technician II
Peraton —Irvine, CA
- $51,000 - $82,000 a year
- 8 hour shift
- Background check
- Mid-level
- Office
- Health savings account
- Paid holidays
8d

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it support jobs near lake forest, ca

IT Support Specialist

iStaffing inc -
Orange, CA

Quick Apply

Job Details

Full-time
$26.62 - $33.00 an hour
10 days ago

Benefits

Health insurance
Dental insurance

Qualifications

Cloud identity and access management (IAM)
Computer Science
Equipment troubleshooting
Windows
Internal employee customer service
Cloud service support
Productivity software support
Computer hardware
Remote access software
Azure AD
Desktop applications
VPN management
Associate's degree
IT department experience
Ticketing system technical support
Information Technology

Full Job Description

Position Summary

We are seeking an experienced and customer-focused IT Support Specialist to provide Level 1 and Level 2 technical support to employees across a growing multi-site organization. This role serves as the primary point of contact for end-user technical issues, ensuring timely resolution and exceptional customer service while maintaining established IT standards and processes.

The ideal candidate will have a strong technical foundation, excellent troubleshooting skills, and the ability to support a wide range of hardware, software, Microsoft 365 applications, mobile devices, and networking technologies. This position focuses on end-user support and escalates advanced infrastructure, security, and development-related issues to the appropriate teams when necessary.

Key Responsibilities Technical Support

Provide Level 1 and Level 2 technical support to employees across multiple business locations.
Respond to support requests submitted through the service desk, email, phone, and other approved support channels.
Troubleshoot and resolve hardware, software, operating system, printer, peripheral, and mobile device issues.
Support Windows and macOS workstations, laptops, and business applications.
Provide Microsoft 365 support, including Outlook, Teams, OneDrive, SharePoint, and Office applications.
Troubleshoot connectivity issues involving Wi-Fi, VPN, DNS, DHCP, and remote access.

User Administration & Device Management

Create and manage user accounts within Active Directory and Microsoft Entra ID.
Perform password resets, access requests, and security group administration.
Configure, deploy, and maintain company-issued laptops, desktops, and mobile devices.
Assist with employee onboarding and offboarding, including account setup and equipment provisioning.
Maintain accurate records of hardware inventory and assigned equipment.

Documentation & Support Operations

Document support tickets, resolutions, knowledge base articles, and standard operating procedures.
Provide first-level support for enterprise applications and coordinate escalations when needed.
Educate employees on technology best practices, cybersecurity awareness, and effective use of business applications.
Support workstation deployments, office moves, hardware refreshes, and technology rollouts.
Assist with IT projects, software testing, and user acceptance activities.

Compliance & Security

Follow established IT policies, procedures, and security protocols.
Report potential security incidents and policy violations promptly.
Ensure accurate documentation and communication when escalating issues to senior IT personnel or third-party vendors.

Qualifications Required

Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent professional experience.
Minimum of 2 years of experience in an IT Help Desk or Technical Support environment.
Experience providing both Level 1 and Level 2 technical support.
Strong knowledge of Microsoft Windows operating systems.
Experience supporting Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.
Working knowledge of Active Directory and Microsoft Entra ID administration.
Understanding of networking fundamentals, including TCP/IP, DNS, DHCP, VPN, and wireless networking.
Experience using ticketing systems and IT service management practices.
Strong troubleshooting, analytical, organizational, and customer service skills.
Excellent written and verbal communication skills.
Ability to effectively manage multiple priorities in a fast-paced environment.

Preferred Qualifications

CompTIA A+, Network+, Microsoft, or related technical certifications.
Experience supporting multiple business locations.
Experience with Microsoft Intune, Autopilot, endpoint management, or Mobile Device Management (MDM).
Familiarity with ERP, CRM, or other enterprise software applications.
Experience supporting organizational growth, mergers, or acquisitions

Additional Requirements

Ability to work flexible hours, including occasional evenings and weekends.
Ability to manage multiple projects and priorities simultaneously.
Willingness to travel domestically and internationally as needed.
Ability to work effectively with employees at all organizational levels.
Commitment to continuous improvement, quality standards, and workplace safety.

Pay: $26.62 - $33.00 per hour

Benefits:

Dental insurance
Health insurance

Work Location: In person

Quick Apply

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it support jobs in lake forest, ca

IT Support Specialist

Desktop Support Tech

Helpdesk Technician

Service Desk Analyst

Technician I/II, IT Support

Help Desk Technician

Help Desk Analyst I

Technical Desktop Support Irvine CA

Technical Support Specialist

Help Desk Analyst

IT Support Analyst

Technical Operations Support Analyst

IT Helpdesk Analyst

INFORMATION SYSTEMS ASSISTANT

Desktop Support Analyst

IT Hardware Technician I

IT Support Tech

Tech Support Analyst

IT Technician (Field)

IT Support Technician II

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