Top 111 Customer service manager Jobs in Lake Forest, Il

Division Service Manager - Chicago, IL
Meyer Laboratory LLC —Wood Dale, IL
- Recruiting
- Manufacturing
- Senior level
- Mileage reimbursement
- 401(k) matching
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Client Care Manager
Home Instead —Crystal Lake, IL
- $50,000 - $55,000 a year
- Full-time
- Mid-level
- Driver's License
- Travel
- Paid holidays
- Health insurance
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Senior Customer Operations Manager
Uline —Kenosha, WI
- Full-time
- 5 years
- Pass drug screening
- Office
- Paid holidays
- Health insurance
4d
Customer Service Department Manager
Uline —Kenosha, WI
- $85,000 - $100,000 a year
- Full-time
- Pass drug screening
- Mid-level
- Office
- Paid holidays
- Health insurance
4d
Customer Service Manager
Home Care Powered by AUAF —Lincolnwood, IL
- From $70,000 a year
- Full-time
- Background check
- Management
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Dynamics 365 (D365) Customer Service Technical Lead
AAOS —Rosemont, IL
- $83,000 - $86,000 a year
- Full-time
- Hybrid work
- Spanish
- Computer Science
- Mid-level
- Health savings account
- Health insurance
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Customer Service Management Trainee
Uline —Kenosha, WI
- $29 - $34 an hour
- Full-time
- Pass drug screening
- Bachelor's degree
- Leadership
- Paid holidays
- Health insurance
4d
Small Business Client Service Manager
Gallagher —Rolling Meadows, IL
- $44,000 - $86,000 a year
- High school diploma or GED
- Bachelor's degree
- Continuous improvement
5d
Key Account Manager - Airline Catering
Confidential —Schiller Park, IL
- $68,000 - $72,000 a year
- Full-time
- Bilingual
- Mid-level
- 3 years
- Health savings account
- Disability insurance
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Client Service Manager
Gallagher —Rolling Meadows, IL
- $61,500 - $102,500 a year
- Mid-level
- 3 years
- High school diploma or GED
Client Service Manager - Multinational Inbound Small Business
Gallagher —Rolling Meadows, IL
- $61,500 - $102,500 a year
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
Workforce Forecasting Manager
Uline —Kenosha, WI
- Full-time
- Pass drug screening
- Mid-level
- Office
- Paid holidays
- Health insurance
4d
Customer Service Team Lead
Uline —Kenosha, WI
- $33 - $38 an hour
- Full-time
- Pass drug screening
- Mid-level
- Office
- Paid holidays
- Health insurance
4d
Customer Service Team Lead - Bilingual
Uline —Kenosha, WI
- $33 - $38 an hour
- Full-time
- Spanish
- Pass drug screening
- English
- Paid holidays
- Health insurance
4d
Customer Service Lead
Advanced Purification Engineering Corporation —Rosemont, IL
- $110,000 - $130,000 a year
- Full-time
- Hybrid work
- Bachelor of Science
- Mid-level
- Supervising experience
- Dental insurance
- Paid time off
Quick Apply
Manager, Customer Care
Leica Biosystems —Deer Park, IL
- $115,000 - $130,000 a year
- Full-time
- Presentation skills
- Travel
- Mentoring
- Health insurance
- Dental insurance
Customer Service Manager
Xylem —Morton Grove, IL
- $115,000 - $130,000 a year
- Full-time
- Marketing
- Residential
- Analysis skills
- Paid parental leave
- Health insurance
Customer Operations Manager
Alfa Laval —Kenosha, WI
- $95,000 - $105,000 a year
- Full-time
- Hybrid work
- ERP systems
- Office
- Analysis skills
- Health insurance
- Dental insurance
Supervisor, Customer Service
Procoplast —Rolling Meadows, IL
- $70,600 - $95,000 a year
- Overtime
- 5 years
- Writing skills
- English
- Wellness program
- Disability insurance
Customer Services Project Manager
Siemens —Buffalo Grove, IL
- $133,182 - $150,144 a year
- Full-time
- Remote
- Customer service
- 5 years
- Presentation skills

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customer service manager jobs near lake forest, il

Division Service Manager - Chicago, IL

Meyer Laboratory LLC -
Wood Dale, IL

Quick Apply

Job Details

Benefits

Mileage reimbursement
401(k) matching
Opportunities for advancement

Qualifications

Customer relationship building
Customer retention strategy
Managing teams in a customer support role
Team leadership
Risk mitigation strategy implementation
Team development
Customer relationship management
Churn analysis
Manufacturing
Customer satisfaction improvement
Manufacturing company experience
Team building

Full Job Description

Division Service Manager - Chicago, IL

Compensation:

Highly competitive compensation package – Base Salary + annual bonus potential based on performance and growth of your team
Competitive benefits package
401(k) with company match
Mileage reimbursement provided
Annual Sales Promo Trips
Annual Leadership Retreats (many include spouses) – New Orleans, Virgin Islands, Jamaica, Cancun, Spain
Opportunity for career advancement with a rapidly growing company

Benefits:

Fantastic company culture with a work hard, play hard mentality
13-week comprehensive training program
Work out of a home office
Competitive Benefits package
Annual President’s Club trip for top performers
401(k) with company match
Opportunity for career advancement with a rapidly growing company

Job Summary:
Meyer Lab is a US-based and industry leading chemical manufacturer. We are proud of our family-oriented, employee-friendly environment, and pride ourselves on the talents and experience of our valued employees. Come join our team today as a Division Service Manager in the Chicago, IL market. As Division Service Manager, you will be responsible for motivating a team of 7-8 service members to exceed expectations and achieve their goals consistently. Division Service Managers enhance individual contributor performance through weekly coaching and managing performance.
Job Duties:

Customer Base Expansion – Coaches team to drive increased share of wallet with cross-selling and upselling sales plays while maintaining high levels of customer satisfaction
Coaching & Development – Enhances individual contributor performance through ad-hoc assistance and weekly 1:1 coaching sessions.
Recruitment & Onboarding – Attracts, evaluates, hires, develops, and retains top talent through consistent recruiting, hiring, ongoing coaching, and enablement practices developed in collaboration with revenue operations and enablement teams
Churn risk mitigation – Proactively identifies and manages underperforming territories; upskilling struggling service managers as necessary and reducing the likelihood of customer churn
Cross-functional alignment – Collaborates with sales, service, operations, and enablement leaders to ensure alignment on strategies and tactics for teams to execute against. Maintains close sales alignment to facilitate smooth customer handoffs

Territory Coverage:
This position services Indiana, Illinois, Kentucky, Michigan, and Ohio.

Required Qualifications:

Minimum of 10+ years of experience in service management role.
Previous experience in chemical manufacturing or related industry
Demonstrated ability to manage a team and reinforce strategic objectives, cultivate a high-performance culture, and provide effective coaching to drive results
Expertise in customer relationship management, and the mitigation of churn risk throughout the customer lifecycle
Excellent communication, presentation, and interpersonal skills
Strong organizational and time management skills

Company Info:
Meyer is a US-based chemical manufacturer focused on delivering customized industrial cleaning programs that address our customers’ most critical needs. Our commitment to providing tailored solutions, expert installation, and unmatched service has not changed in the 45+ years we’ve been in business. Our substantial growth, innovative solutions and exceptional products have positioned Meyer as the industry leader – but what truly distinguishes us is our company culture, dedication to service, and effort we put into building relationships with our customers. Meyer is recognized among industrial, flexographic, food processing, transportation, and distribution center users as having value added, premium products and systems. Every individual we add to our team must embody our core values – People, Passion, Performance, Perseverance & Purpose. To learn more about our company, team, and core values, visit our website at www.meyerlab.com.
Join our team, apply today!

Meyer Lab is an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

Quick Apply

Refine Your Search

customer service manager jobs in lake forest, il

Division Service Manager - Chicago, IL

Client Care Manager

Senior Customer Operations Manager

Customer Service Department Manager

Customer Service Manager

Dynamics 365 (D365) Customer Service Technical Lead

Customer Service Management Trainee

Small Business Client Service Manager

Key Account Manager - Airline Catering

Client Service Manager

Client Service Manager - Multinational Inbound Small Business

Workforce Forecasting Manager

Customer Service Team Lead

Customer Service Team Lead - Bilingual

Customer Service Lead

Manager, Customer Care

Customer Service Manager

Customer Operations Manager

Supervisor, Customer Service

Customer Services Project Manager

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