Top 17 Hotel front desk Jobs in Lake George Ny

Front Desk Agent
Fairfield Inn and Suites —Queensbury, NY
- $17.50 an hour
- Weekends as needed
- Hotel
- Communication skills
- Entry level
Quick Apply
5d
Guest Service Agent - Hampton Inn & Suites Lake George
Hilton —Lake George, NY
- $17.50 an hour
- Full-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
5d
Home2 Suites Overnight Desk-Night Auditor
Home2 Suites, Queensbury —Lake George, NY
- From $18.50 an hour
- Weekends as needed
- English
- Hotel
- Entry level
Quick Apply
6d
Guest Service Associate
The Inn at Erlowest —Lake George, NY
- $18 - $20 an hour
- Overnight shift
- Administrative experience
- US work authorization
- Computer skills
- Employee discount
Quick Apply
13d
Front Desk Clerk and Night Auditor, The Gideon Putnam
Delaware North —Saratoga Springs, NY
- $24 an hour
- Seasonal
- No high school diploma
- Communication skills
- Entry level
- Paid parental leave
- Paid holidays
5d
Luxury Guest Experience Specialist
Saratoga Arms Hotel —Saratoga Springs, NY
- $18.50 - $23.13 an hour
- Full-time
- Hotel
- In-person
- Entry level
- Free parking
- Health insurance
Quick Apply
Night Auditor-Full-Time
Fort William Henry Corporation —Lake George, NY
- $18.50 - $19.50 an hour
- Part-time
- Hotel
- Front desk
- Entry level
- Paid time off
- 401(k) matching
Front Desk/Night Auditor
The Inn at Erlowest —Lake George, NY
- $18 - $20 an hour
- Weekends as needed
- Hotel
- Accounting
- US work authorization
- Employee discount
Quick Apply
6d
Property Host II
Weekender Hotels —North Creek, NY
- $63,000 - $68,000 a year
- Weekends as needed
- Mid-level
- Hotel
- Ability to lift 50 pounds
Quick Apply
Front Desk Agent
Holiday Inn, Saratoga Springs, NY —Saratoga Springs, NY
- $19 an hour
- Part-time
- English
- Hotel
- Communication skills
Quick Apply
10d
Front Desk Agent
Residence Inn Saratoga —Saratoga Springs, NY
- $16 - $18 an hour
- Weekends as needed
- Ability to walk for extended periods
- Computer literacy
- Basic math
- Health savings account
- Health insurance
Quick Apply
Night Audit
Residence Inn Saratoga —Saratoga Springs, NY
- $18 - $20 an hour
- Part-time
- Ability to climb stairs
- Hotel
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
Front Desk Agent
Gulph Creek Hotels —Saratoga Springs, NY
- $17 an hour
- Part-time
- Inventory management
- Writing skills
- Residential
Quick Apply

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General Manager Hotel
Confidential —Malta, NY
Maintain high standards of hotel guest service by establishing guest relations protocols, ensuring compliance with hotel guest service standards, and addressing…
$42,000 - $68,000 a year
Quick Apply
5d
Front Desk Clerk and Night Auditor, The Gideon Putnam
Delaware North —Saratoga Springs, NY
Review pending advance deposits and charges, check guests in and out of the hotel efficiently. Complete shift closing, drop cash and check payments, securing…
$24 an hour
5d

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Guest Service Representative
Hilton Garden Inn Columbus Easton —Columbus, OH
The Guest Service Representative (GSR) embodies the property’s commitment to exceptional service, ensuring guests receive efficient, courteous, and professional…
$17 an hour
Quick Apply
7h
Front Desk Night Audit, Overnight Shift
Crescent Hotels & Resorts LLC —Columbus, OH
As a Front Desk Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to…
$17 an hour
Quick Apply
3d

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hotel front desk jobs near lake george ny

Front Desk Agent

Fairfield Inn and Suites -
Queensbury, NY

Quick Apply

Job Details

Full-time
$17.50 an hour
5 days ago

Qualifications

Customer communication

Full Job Description

The Front Desk Agent is responsible for providing exceptional guest service while efficiently handling daily front desk operations. As one of the first and last points of contact for our guests, the Front Desk Agent plays an important role in creating a welcoming, positive, and memorable hotel experience.

We are looking for a friendly, dependable, professional, and detail-oriented individual who enjoys working with people and can remain organized and composed in a fast-paced hospitality environment.

Essential Responsibilities

Greet and acknowledge guests in a warm, professional, and courteous manner.

Check guests in and out efficiently and accurately using the hotel's property management system.

Verify guest information, identification, payment methods, and reservation details according to hotel procedures.

Answer incoming telephone calls professionally and assist with guest questions, reservations, and general hotel information.

Assist guests with questions, requests, directions, and information regarding hotel amenities and the local area.

Process payments, post charges, maintain an accurate cash bank, and complete required shift paperwork.

Review reservations, special requests, room assignments, and relevant guest information.

Recognize Marriott Bonvoy members and provide appropriate acknowledgment and benefits in accordance with brand standards.

Respond to guest concerns with professionalism, empathy, and a focus on finding an appropriate resolution.

Escalate guest concerns to management when additional assistance is necessary.

Follow up on guest requests and concerns to ensure they have been addressed.

Communicate effectively with Housekeeping, Maintenance, Management, and other hotel departments.

Accurately document and communicate important information to the following shift.

Maintain a clean, organized, stocked, and welcoming Front Desk and lobby area.

Maintain guest confidentiality and protect sensitive guest and payment information.

Follow hotel cash-handling, key-control, safety, security, and emergency procedures.

Follow Marriott brand standards and all hotel policies and procedures.

Assist with light administrative duties and other hotel operations as needed.

Perform additional duties as assigned by management.

Guest Service Expectations

Front Desk Agents are expected to provide attentive and genuine service during every guest interaction. Associates should take ownership of guest requests and concerns rather than simply passing an issue to another associate or shift.

All guests should be acknowledged promptly and treated with professionalism, patience, and respect. Front Desk Agents are expected to work together with other departments to provide a consistent and positive experience throughout the guest's stay.

Qualifications

Strong customer service and communication skills.

Dependable and punctual with reliable attendance.

Professional appearance and demeanor.

Ability to multitask and remain organized in a fast-paced environment.

Strong attention to detail and accuracy.

Comfortable using computers and learning hotel systems.

Ability to handle guest concerns professionally and calmly.

Ability to work independently as well as part of a team.

Previous hotel or customer service experience is preferred but not required.

Must be available to work assigned shifts, including weekends and holidays as scheduled.

Quick Apply

Refine Your Search

hotel front desk jobs in lake george ny

Front Desk Agent

Guest Service Agent - Hampton Inn & Suites Lake George

Home2 Suites Overnight Desk-Night Auditor

Guest Service Associate

Front Desk Clerk and Night Auditor, The Gideon Putnam

Luxury Guest Experience Specialist

Night Auditor-Full-Time

Front Desk/Night Auditor

Property Host II

Front Desk Agent

Front Desk Agent

Night Audit

Front Desk Agent

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I want to receive the latest job alert for hotel front desk in lake george ny

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