Top 25 It help desk Jobs in Lake Hallie, Wi

Desktop Support II
SECURITY FINANCIAL BANK —Eau Claire, WI
- Full-time
- Computer science
- Computer Science
- 5 years
- Paid time off
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Desktop Support Engineer (Dispatch /Part-Time) – Eau Claire, Wisconsin
Axiom Technologies —Eau Claire, WI
- Part-time
- Hybrid work
- Mid-level
- Windows
- 3 years
Help Desk Supervisor
University of Wisconsin Stout —Menomonie, WI
- $67,000 a year
- Online Application
- Computer science
- Computer Science
- Mid-level
- Retirement plan
DC/MM IT Support Technician
Menards —Eau Claire, WI
- Full-time
- Clean driving record
- Microsoft Outlook
- Computer Science
- Store discount
- Profit sharing
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Federal Government Technical Service Advisor – Security Clearance Preferred
Hewlett Packard Enterprise —Chippewa Falls, WI
- $81,500 - $187,500 a year
- Full-time
- Computer Science
- Office
- Mentoring
1d
Tier 2 Technician
IT Voice —Eau Claire, WI
- $24 - $28 an hour
- Full-time
- Hybrid work
- Clean driving record
- Mid-level
- 3 years
- Travel reimbursement
- Mileage reimbursement
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Desktop Support Engineer (Dispatch /On-call)
Axiom Technologies —Menomonie, WI
- Part-time
- Hybrid work
- Mid-level
- Windows
- 3 years
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Eau Claire, WI
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
Apple Technical Support & Sales Specialist
MacMan, Inc. —Eau Claire, WI
- $13 - $16 an hour
- Part-time
- Merchandising
- Computer networking
- Cleaning
- On-the-job training
- Employee discount
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Industrialization and Technical Support Engineer
Symrise —Mondovi, WI
- Online Application
- Mid-level
- Master's degree
- Bachelor's degree
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10d

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Desktop Support II

SECURITY FINANCIAL BANK -
Eau Claire, WI

Quick Apply

Job Details

Full-time

Benefits

Paid time off
Volunteer time off

Qualifications

Windows
Desktop (troubleshooting support)
Contingency planning
Desktop administration

Full Job Description

Daytime Hours | Diverse Technology | Community Banking

Security Financial Bank (SFB) is seeking a Desktop Support II professional to join our Information Systems team. This role supports our branches and corporate office by providing advanced hardware, software, and systems support. If you enjoy solving complex IT problems, helping others succeed, and contributing to reliable technology solutions that people depend on every day, we'd love to meet you.

This role is ideal for someone who enjoys variety in their work, takes pride in delivering outstanding customer support, and wants to grow their technical expertise while making a meaningful impact within a stable, community-focused organization.

Why Join Us:

At SFB, technology is more than computers and networks—it enables our employees to serve customers with confidence every day. As a member of our Information Systems team, you'll enjoy:

A collaborative, close-knit IT team that values communication and shared knowledge
A supportive, inclusive culture that recognizes your contributions
Stability and the opportunity to deepen your technical expertise
Meaningful work supporting community banking operations
Comprehensive benefits package
Paid volunteer time off
Professional development opportunities
And more!

Position Summary:

As a Desktop Support II, you'll provide hardware, software, and systems support throughout Security Financial Bank. You'll troubleshoot technical issues, maintain workstation and network equipment, assist with business continuity initiatives, and work closely with employees and third-party vendors to ensure our technology remains secure, reliable, and efficient.

Success in this role comes from combining strong technical knowledge with excellent communication, sound judgment, and a genuine desire to help others. You'll enjoy this position if you like solving new challenges every day while building trusted relationships across the organization.

Your responsibilities will include:

Configure, deploy, maintain, and repair computers, monitors, printers, scanners, and other peripherals
Troubleshoot advanced hardware, software, networking, and system-related issues
Resolve help desk requests while meeting established service level expectations
Test application functionality, connectivity, and system performance
Document issues, resolutions, and system changes within the ticketing system
Partner with third-party vendors to resolve technical issues
Support Microsoft Windows, Microsoft 365, server environments, mobile devices, Cisco wireless infrastructure, and VoIP systems
Assist with Business Continuity and Disaster Recovery planning, documentation, testing, and employee training
Participate in an on-call rotation and occasional after-hours maintenance
Safeguard bank technology assets while adhering to banking security policies and regulatory requirements

What Makes You a Great Fit:

Naturally curious with a passion for solving technical problems
Patient, approachable, and committed to providing exceptional customer service
Organized and able to manage multiple priorities effectively
Comfortable working independently while collaborating with teammates
Calm under pressure and dependable during critical situations
A clear communicator who can explain technical concepts in ways others understand
Committed to continuous learning and professional growth
Trustworthy and respectful when handling confidential information

What We’re Looking For:

Associate's or Bachelor's degree in Computer Networking, Management Information Systems (MIS), Computer Science, or a related field (or equivalent experience)
Minimum of five years of experience in desktop support, systems support, or a similar IT support role

Technical Knowledge:

Windows 11 & Microsoft Server operating systems
Microsoft 365 cloud-based products
Cisco wireless networks
Mobile Device Management platforms
VOIP phone systems
Network concepts and troubleshooting
Server-level hardware and software
Help desk ticketing systems
Business Continuity and Disaster Recovery concepts

Working conditions, including physical requirements:

Work is performed largely within the Bank’s corporate office with limited chance of personal injury. Frequent mental and visual concentration required in managing deadlines and multiple priorities.
Primarily daytime, on-site work during normal business hours
Occasional evening or weekend maintenance and participation in an on-call rotation
Ability to lift and move up to 50 pounds of computer equipment and supplies
Ability to work safely in production environments

Who We Are:

SFB is an independent community bank with eight branch locations and more than 140 employees. Since opening in 1934 in Durand, WI, we’ve built our reputation on trust, relationships, and community involvement. At SFB, you’ll find a supportive, team-oriented workplace where your contributions matter and your professional growth is encouraged.

At Security Financial Bank, we value diversity and are proud to be an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

General Notice:

This position description describes the general nature and level of work performed by the employee assigned to this position and should not be interpreted as all inclusive. It does not state or imply that these are the only duties and responsibilities assigned to the position. The employee may be required to perform other job-related duties. All requirements are subject to change and to possible modification to reasonably accommodate individuals with a disability.

This position description does not constitute an employment agreement between the Bank and employee and is subject to change by the employer as the needs of the Bank and requirements of the position change.

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Refine Your Search

it help desk jobs in lake hallie, wi

Desktop Support II

Desktop Support Engineer (Dispatch /Part-Time) – Eau Claire, Wisconsin

Help Desk Supervisor

DC/MM IT Support Technician

Federal Government Technical Service Advisor – Security Clearance Preferred

Tier 2 Technician

Desktop Support Engineer (Dispatch /On-call)

Seasonal, Operations Technical Specialist (Part Time)

Apple Technical Support & Sales Specialist

Industrialization and Technical Support Engineer

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