Top 9 Desktop support analyst | it technical customer support Jobs in Lake Mary, Fl

Computer Analyst
Ninth Judicial Circuit of Florida —Orlando, FL
- From $26.43 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Windows
- Paid holidays
- Dental insurance
IT Support Specialist II
Frontline Insurance Managers Inc. —Lake Mary, FL
- Full-time
- Computer literacy
- Research
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
12d
Desktop Support Analyst
Cognizant —Orlando, FL
- Weekends as needed
- Hybrid work
- Azure
- Writing skills
- Mid-level
- Paid parental leave
- Employee stock purchase plan
TECHNOLOGY SERVICE ANALYST
Milner Technologies Inc —Orlando, FL
- Weekends as needed
- Mid-level
- Office
- Windows
Quick Apply
Analyst, Enterprise Service Desk
ABACUS —Orlando, FL
- On call
- Mid-level
- Associate's degree
- 2 years
Quick Apply
Sr. Analyst, Enterprise Service Desk
ABACUS —Orlando, FL
- On call
- System design
- Mid-level
- SQL
Quick Apply
Middleware Engineer - Systems Administrator
Orlando Utilities Commission —Orlando, FL
- $79,369.00 - $99,211.54 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Computer Science
- Paid training
- Paid holidays
Epic Interface Analyst-Project Delivery Specialist
Deloitte —Lake Mary, FL
- $102,800 - $130,500 a year
- Full-time
- Microsoft Word
- 5 years
- Bachelor's degree

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IT Support Specialist
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desktop support analyst | it technical customer support jobs near lake mary, fl

Computer Analyst

Ninth Judicial Circuit of Florida -
Orlando, FL

Apply Now

Job Details

Full-time
From $26.43 an hour

Benefits

Paid holidays
Dental insurance
Vision insurance
Life insurance
Retirement plan

Qualifications

High school diploma or GED

Full Job Description

The Ninth Judicial Circuit Court is a progressive trial court in Central Florida where employees make a difference. Our team of court professionals is richly diverse, with unique perspectives and ideas. We encourage teamwork and individual contribution and pride ourselves on changing attitudes and doing things better. We’re always interested in dynamic individuals who enjoy innovation, new ideas and the opportunity to serve others while leading the way to the court of tomorrow.

Position description

The Ninth Judicial Circuit Court is accepting applications for the position of Computer Analyst, a frontline technology support role within Court Administration under the supervision of the Technology Support Manager. This position provides direct technical support to judges, judicial assistants, and court administration staff across the Orange County Courthouse and associated facilities.

The Computer Analyst ensures reliable, secure, and responsive technology services by supporting end-user computing environments, court-specific applications, and collaboration technologies. This role requires strong customer service skills, solid troubleshooting abilities, and a commitment to supporting mission-critical judicial operations.

Primary Responsibilities

Provide day-to-day technical support for judges, judicial assistants, and court staff, including hardware, software, and connectivity issues.
Administer and support user accounts and devices within Active Directory, including account provisioning, password resets, and basic group membership management.
Install, configure, and support desktop and laptop computers, tablets, scanners, printers, mobile devices, copiers, and related peripherals.
Support Windows workstations and Microsoft 365 applications, including Outlook, Teams, OneDrive, SharePoint, and Office apps.
Troubleshoot network connectivity, VPN access, authentication issues, and video conferencing platforms used for court operations.
Provide support for specialized court and justice-related applications, learning new systems as required.
Monitor and maintain endpoint health through routine checks, updates, and preventative maintenance.
Manage and support digital signage platforms used across the court facility.
Respond to and resolve user support requests via phone, email, ticketing systems, and in-person assistance.
Document support activities, resolutions, and procedures in accordance with IT service management practices.
Provide on-site support at outlying court facilities as needed, with occasional after-hours or on-call support.

Qualifications

Education & Experience

High School Diploma or equivalent required; coursework or degree in Information Technology or a related field preferred.
Minimum four (4) years of experience in an end-user or desktop support role.
Demonstrated experience supporting Windows-based environments and Microsoft productivity platforms.

Technical Skills

Working knowledge of Active Directory user and device management.
Experience supporting Windows, Microsoft 365, and common desktop applications.
Ability to troubleshoot hardware, software, printing, networking, VPN, and authentication issues.
Familiarity with video conferencing platforms and courtroom collaboration technologies.
Strong analytical and problem-solving skills across multiple technology platforms.

Certifications (Preferred)

CompTIA A+
CompTIA Network+

Professional Competencies

Excellent customer service skills and professional demeanor when working with judges and court staff.
Ability to work independently while also contributing effectively within a team environment.
Strong communication skills, both verbal and written.
Willingness to learn new technologies and grow within the role.

Equal Opportunity Employer

The Ninth Judicial Circuit Court is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin, or disability. Persons with a disability needing an accommodation for the application/selection process should notify Human Resources (407) 836‐2261 prior to the application deadline. If you are hearing or voice impaired, call 711.

Position Details

Position #: 11409

Closing Date: Open until filled

Education: Bachelor’s Degree

Type: Full-Time

FLSA: Exempt

Shift: Day

Salary: Starting at $26.43HR

Location: Orlando, FL

Relocation: Not Available

Benefits

The Ninth Circuit is a unique organization, rich with diversity and unlimited opportunity where all full time employees have access to:

Paid Leave
Paid Holidays
Florida Tuition Waiver (State Employees)
Affordable Health Benefits
Optional Vision, Dental and Supplemental Insurance
Free Life Insurance
Multiple Deferred Compensation Options
Florida Retirement Benefits
Tax Favored Spending Accounts
Employee Assistance Support
Ongoing Training and Growth Opportunities

Apply Now

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desktop support analyst | it technical customer support jobs in lake mary, fl

Computer Analyst

IT Support Specialist II

Desktop Support Analyst

TECHNOLOGY SERVICE ANALYST

Analyst, Enterprise Service Desk

Sr. Analyst, Enterprise Service Desk

Middleware Engineer - Systems Administrator

Epic Interface Analyst-Project Delivery Specialist

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