Top 67 Helpdesk support Jobs in Lake Mary, Fl

IT Support Desk Technician - Level 1
Tech Rage IT —Longwood, FL
- From $19.50 an hour
- Overtime
- Background check
- Office
- High school diploma or GED
- Mileage reimbursement
- Health insurance
Quick Apply
Help Desk Assistant, Crayola Experience
Crayola LLC —Orlando, FL
- Part-time
- English
- Ability to lift 50 pounds
- Children
- Health insurance
- 401(k)
IT Help Desk Technician
Enterfusion —Orlando, FL
- $48,000 - $65,000 a year
- Full-time
- Azure
- Office
- Windows
- Disability insurance
- Health insurance
Quick Apply
IT Help Desk Technician
EssentialNet Solutions —Winter Springs, FL
- From $50,000 a year
- 8 hour shift
- Background check
- Computer science
- Management
- Health insurance
- Dental insurance
Quick Apply
Customer Service Agent_Seasonal
Orkin —Orlando, FL
- $16.73 - $18.00 an hour
- Temporary
- Remote
- High school diploma or GED
- 1 year
- Communication skills
- Employee stock purchase plan
- Work from home
IT Service Desk Agent
Morgan & Morgan, P.A. —Longwood, FL
- Weekends as needed
- Salesforce
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
11d
Integration & IT Support Specialist
Bluedrop USA —Orlando, FL
- From $70,000 a year
- Full-time
- System design
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
5h
IT Support Technician - Orlando, FL
ICR, Inc. —Orlando, FL
- $78,853 - $123,219 a year
- On call
- Mid-level
- Windows
- 1 year
- Health insurance
- Paid time off
Help Desk Analyst I
Lakewood Regional Support Bldg —Orlando, FL
- Weekends as needed
- Windows
- Microsoft Office
- High school diploma or GED
Quick Apply
7h
IT Support Specialist
BAE Systems OneArc USA, Inc —Orlando, FL
- Computer science
- Computer Science
- Bachelor of Science
Quick Apply
7d
Observability Systems Associate
Kappa Services —Lake Mary, FL
- $50,000 - $65,000 a year
- Full-time
- Mid-level
- Office
- Organizational skills
- Paid holidays
- Paid time off
Quick Apply
IT SYSTEMS SPECIALIST I
Phoenix Logistics, LLC —Orlando, FL
- Research
- Mid-level
- High school diploma or GED
Quick Apply
14d
Lead Client Services Ops - Majors
PAYLOCITY CORPORATION —Lake Mary, FL
- $59,600 - $85,100 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Manager Client Services Ops- Enterprise
PAYLOCITY CORPORATION —Lake Mary, FL
- $74,600 - $115,000 a year
- Office
- Microsoft Office
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Data Center Support Technician
Atlantic.Net —Orlando, FL
- $18 - $23 an hour
- Weekends as needed
- Mid-level
- 1 year
Quick Apply
Help Desk Analyst II
Lakewood Regional Support Bldg —Orlando, FL
- Weekends as needed
- Mid-level
- Windows
- High school diploma or GED
Quick Apply
7h
Customer Success Manager (Americas)
Filestage —Orlando, FL
- $40,000 - $50,000 a year
- Choose your own hours
- Remote
- Spanish
- English
- Mid-level
- Flexible schedule
Quick Apply
1d
Support Services Coordinator
ABACUS —Orlando, FL
- Mid-level
- Office
- Continuous improvement
Quick Apply
Customer Care Specialist
VAXCARE LLC —Orlando, FL
- Full-time
- Computer literacy
- Writing skills
- English
Quick Apply
Executive Account Manager
PAYLOCITY CORPORATION —Lake Mary, FL
- $43,059 - $85,000 a year
- Overtime
- Hybrid work
- Writing skills
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply

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helpdesk support jobs near lake mary, fl

IT Support Desk Technician - Level 1

Tech Rage IT
Longwood, FL

Quick Apply

Job Details

Full-time
From $19.50 an hour

Benefits

Mileage reimbursement
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Professional development assistance

Qualifications

Computer operation
In-person customer service
High school diploma or GED
Driver's License
Computer hardware
IT department experience

Full Job Description

IT Support Desk Technician - Level 1

Compensation:

$19.50/hour (equivalent to $40,560)

Our Hiring Process:

You will receive an email from us if your application is selected to move forward in our hiring process - check your SPAM/JUNK! Please no walk-ins or phone calls.

WE PREVENT TECH RAGE®!

Do you enjoy solving technical problems and helping others with their computer issues? Are you looking to kickstart your IT support career? We are looking for an IT Support Desk Technician to join our growing team. This role focuses on providing technical support and troubleshooting assistance to end-users. This is your opportunity to:

Be a key player in providing IT Support to our customers by applying your problem-solving and troubleshooting skills.
Quickly gain hands-on experience with a diverse range of business applications, software, hardware, and cutting-edge technologies that you might not encounter at other organizations, in our humble opinion.
Be part of an award-winning company and passionate team that helps prevent tech rage.

As an IT Support Desk Technician you will be expected to:

Maintain reliable attendance and punctuality.
Receive and triage incoming support requests.
Provides first-level telephone, email, remote and onsite support for computers, networking, software, and other technical issues; average 10-20 support tickets per day.
Work with third parties and vendors to assist with warranty, support, and/or service issues.
Document technical support issues and resolutions.
Achieve and maintain a 90% or higher customer satisfaction average score.
Maintain proper time tracking and time management discipline to achieve efficiency goals.
Continually train and earn certifications to stay up to date on new technologies and processes.

QUALIFICATIONS:

High School Diploma or equivalent.
Minimum 1 years' experience providing stellar customer service by interacting with customers in a professional and courteous manner.
Demonstrated interest, education, or hands-on experience in IT/technology field.
Understand basic operations of computer hardware, software, and networking.
Available 40 hours per week, Monday-Friday - 8am to 5pm with 1 hour lunch.
Participation in on-call rotation; ability to work overtime, including nights, weekends and holidays as needed.
In-office attendance in Longwood, FL.
Able and willing to do local travel to Central Florida client sites; reliable transportation, valid driver’s license, and vehicle insurance.
Wear company-provided shirt onsite.
Successfully pass pre-employment verification checks.

BONUS POINTS:

4 year degree in Computing and Information Sciences or Information Technologies field
CompTIA IT Foundations and/or A+, Net+, Secure+ or similar certifications
Formal Microsoft training
Previous I.T support or internship experience (any combination of education and experience that has provided the knowledge, skills, and abilities necessary will be considered.)

WHY YOU SHOULD JOIN US:

Paid Time Off - 22 days per year
Health, Dental, and Vision Insurance
Retirement program with % match of salary
Industry Certifications Reimbursement
Mileage Reimbursement
Named a GrowFL Company to Watch Honoree
Named a CRN MSP Pioneer 250 Company
Named a ChannelFutures NextGen 101 Company
Named an OBJ Central Florida Top Technology Company
Work in a positive, growing environment that promotes personal growth and development

OUR CORE VALUES REFLECT WHO WE ARE AND WHAT WE REPRESENT

Get it done
Create raving fans
Own it
Develop our people
Trust ourselves & each other
Have humility
No Drama

Entry Level, IT Support, Support Desk, IT Technician, Service Engineer, Field Technician, Level 1, Helpdesk, Information Technology, IT Help Desk Technician, Junior IT Technician, Level One

Pay: From $19.50 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Professional development assistance
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

helpdesk support jobs in lake mary, fl

IT Support Desk Technician - Level 1

Help Desk Assistant, Crayola Experience

IT Help Desk Technician

IT Help Desk Technician

Customer Service Agent_Seasonal

IT Service Desk Agent

Integration & IT Support Specialist

IT Support Technician - Orlando, FL

Help Desk Analyst I

IT Support Specialist

Observability Systems Associate

IT SYSTEMS SPECIALIST I

Lead Client Services Ops - Majors

Manager Client Services Ops- Enterprise

Data Center Support Technician

Help Desk Analyst II

Customer Success Manager (Americas)

Support Services Coordinator

Customer Care Specialist

Executive Account Manager

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