Top 22 Information technology manager Jobs in Lake Mary, Fl

Mgr, End User Device Ops
Orlando Health —Orlando, FL
- Full-time
- HIPAA
- Windows
- 3 years
- Paid parental leave
- Loan repayment program
IT Technical Support Manager
Rosen Hotels & Resorts —Orlando, FL
- Full-time
- Computer Science
- Research
- Mid-level
- Paid holidays
- Health insurance
17h
Manager of IT
AVmedia, Inc. —Orlando, FL
- Azure
- Computer Science
- 5 years
7d
Director, IT Infrastructure & Operations
Signature Aviation —Orlando, FL
- Full-time
- Continuous improvement
- Senior level
- Paid parental leave
- Health savings account
IT Director
LIGHTPATH TECHNOLOGIES INC —Orlando, FL
- Full-time
- Computer science
- Computer Science
- Office
- Health insurance
Quick Apply
IT Services Supervisor – Endpoint Management
WithumSmith+Brown —Orlando, FL
- $90,000 - $115,000 a year
- Full-time
- Computer science
- Computer Science
- 8 years
Quick Apply
3d
IT Director, Infrastructure & Operations
Symphony Spine and Pain —Orlando, FL
- 7 years
- HIPAA
- APIs
Quick Apply
IT Manager
GLOTECH, Inc. —Orlando, FL
- Temporary
- Office
- SQL
- Presentation skills
- AD&D insurance
- Paid holidays
Supervisor of Unified Communications (UC)
Orlando Health —Orlando, FL
- Full-time
- Mentoring
- 1 year
- Senior level
- Paid parental leave
- Loan repayment program
Senior Workplace Technology Modernization Lead
The Bank of New York Mellon Corporation —Lake Mary, FL
- Full-time
- Computer science
- Microsoft Outlook
- Computer Science
Incident Support Manager
MicroTech —Orlando, FL
- Full-time
- 6 years
- Computer Science
- Senior level
- Paid holidays
- Health insurance
Group IT Applications Supervisor
Hubbard Construction Company —Winter Park, FL
- Extended hours
- Office
- Bachelor's degree
- Ability to sit for extended periods
- AD&D insurance
- Paid holidays
Manager IT, SAP Technical
AMETEK, Inc. —Lake Mary, FL
- $145,000 - $175,000 a year
- Hybrid work
- Doctoral degree
- 5 years
- Salesforce
- AD&D insurance
- Paid holidays
8d
Technical Manager
MicroTech —Orlando, FL
- Full-time
- 6 years
- Computer Science
- Senior level
- Paid holidays
- Health insurance
Problem Support Manager
MicroTech —Orlando, FL
- Full-time
- 6 years
- Computer Science
- Senior level
- Paid holidays
- Health insurance
Manager IT and Security
Advanced IT Concepts LLC —Orlando, FL
- Full-time
- Remote
- Computer Science
- 8 years
- Analysis skills
10d
IS Business Application Manager
Nemours —Orlando, FL
- Full-time
- System design
- 3 years
- Bachelor's degree
SAP Manager
Mitsubishi Power Americas, Inc. —Lake Mary, FL
- Computer Science
- Office
- Bachelor's degree
- Paid training
- Paid holidays
2d
Senior Manager, Manufacturing Technology
Altria —United States
- $132,500 - $202,100 a year
- Full-time
- Computer Science
- Mentoring
- In-person
- Profit sharing
- Paid parental leave

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Coordinator of Technology Services
Dublin City Schools —Dublin, OH
The position also has responsibilities for the analysis, design, deployment and operations of IT software and hardware systems. Ensure the safety of students.
$89,177 - $98,454 a year
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Assistant Director - IT Application Development
School Employees Retirement System of Ohio —Columbus, OH
Master’s degree preferred or Bachelor’s degree in computer science, business, or related field. The School Employees Retirement System of Ohio is seeking an…
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information technology manager jobs near lake mary, fl

Mgr, End User Device Ops

Orlando Health -
Orlando, FL

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Job Details

Full-time

Benefits

Paid parental leave
Loan repayment program
Health insurance
Tuition reimbursement
Paid time off
Parental leave
Benefits from day one
Pet insurance

Qualifications

Managing technical support teams
Managing teams in a customer support role
Team leadership
Employee relationship building
Decision making
IT department experience

Full Job Description

Position Summary:

Status: Full-Time

Schedule: Fully on site, Monday-Friday

Location: Downtown Orlando

*On Call Required*

At Orlando Health, we are ordinary people with extraordinary individuality, working together to bring help, healing and hope to those we serve. By daily embodying our over 100-year legacy, we reinforce our reputation as a trusted and respected healthcare organization that delivers professional and compassionate care to our patients, families and communities. Through our award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities, our 27,000+ team members serve communities that span Florida’s east to west coasts and beyond.

ORLANDO HEALTH - BENEFITS & PERKS:

All Inclusive Benefits (start day one)

Student loan repayment, tuition reimbursement, FREE college education programs, retirement savings, paid paternity leave, fertility benefits, back up elder and childcare, pet insurance, PTO/Holidays, and more for full time and part time employees.

Forbes Recognizes Orlando Health as a Best-In-State Employer

Forbes has named Orlando Health as one of America's Best-In-State Employers for 2024. Orlando Health is the top healthcare organization in the Metro Orlando area to make the prestigious list. "We are proud to be named once again as a best place to work," said Karen Frenier, VP (HR). "This achievement reflects our positive culture and efforts to ensure that all team members feel respected, supported and valued.

Employee-centric

Orlando Health has been selected as one of the “Best Places to Work in Healthcare” by Modern Healthcare

Position Overview

The Manager, End User Device Operations provides leadership and operational oversight for enterprise endpoint support and device lifecycle services across a large, complex healthcare integrated delivery system. This leader is responsible for ensuring reliable, responsive, and standardized end-user technology services that support clinical care, business operations, and executive functions across hospitals, ambulatory locations, and corporate sites. Primary areas of accountability include endpoint deployment and refresh, hardware support and replacement, inventory and asset control, secure disposition, executive support, imaging, troubleshooting, moves/adds/changes, and large-scale installation initiatives. This role fosters a culture of service excellence, accountability, collaboration, and continuous improvement, with clear focus on operational performance, customer experience, and alignment to organizational standards. Success in this role requires strong leadership presence, sound operational judgment, data informed decision making, and the ability to lead in a 24x7 healthcare environment where dependable end-user technology is essential to safe, efficient, and uninterrupted operations.

Responsibilities:

Essential Functions

Manages and leads teams to achieve organizational goals.
Acts as a technology and customer focused leader and change agent, working with the Senior Manager of IT Support Center Operations to align strategic imperatives to service delivery.
Aligns with governance processes and work efforts with key stakeholders in the business and IT to ensure effective prioritization of initiatives.
Recruits, develops, retains and inspires a talented team of IT specialists in all required disciplines.
Encourages staff empowerment, maintains an open door and fosters cross-team and department collaboration.
Builds and maintains relationships with all IT units to ensure that IT-delivered services and end-user productivity goals are understood and exceeded.
Mentors team members to constantly improve their capabilities and performance.
Addresses staff related concerns and issues in a timely and consistent manner.
Manages technical resource capacity and allocation.
Prepares cost analysis, budget plans and proposals as needed.
Monitors and provides oversight and hands-on guidance when needed, to resolve escalated IT issues
Able to reflect excellence in improved client outcomes and IT organizational performance.
Provides analysis and evaluation of systems, processes, and workflow to ensure achievement of positive patient outcomes.
Communicates decisions, priorities and relevant project information to staff regarding services requests, projects and initiatives.
Ensures the IT End User Device team provides effective level of technical support to assist the IT Operations department in effectively supporting and maintain mission critical information hardware and systems.
Plans the rollout of replacement/new hardware throughout the Enterprise.
Maintains and supports the desktop environment including PCs (Windows/MAC), laptops, mobile devices (iPads), printers, scanners,
and accompanying peripherals
Analyzes request and incident data to identify opportunities for automation, improved efficiencies and/or enhanced end user training and technician training.
Ensures service requests and incidents (hardware and/or software) are managed through to full resolution.
Ensures best practices are implemented and followed, and service levels are met.
Executes, monitors, and reports the key performance indicators (KPIs), SLAs, reporting cadence and processes required for running an effective Support Center Operation
Manages IT End User Device goals, priorities, escalations, volumes, aged tickets, and other associated processes
Provides recommendations to the Senior Manager, IT Support Center in the development, implementation, and evaluation of new or modified policies, practices, and procedures
Builds and maintains relationships with all IT units and business relationship managers to ensure that IT-delivered services and end user productivity goals are understood and exceeded.
Monitors team specific end-user satisfaction surveys (transactional and periodic), and develop action plans to address areas needing improvement.
Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions

The Manager, End User Devices Operations manages activities related to and in compliance with HIPAA and privacy regulations.
Maintains current knowledge of HIPAA, privacy and confidentiality standards to ensure both vendor and internally developed software are compliant.

Qualifications:

Education/Training

Bachelor’s degree in a related field of study. Four (4) years of experience managing information technology teams can replace the Bachelor’s degree requirement, in addition to the Experience requirements listed below.

Licensure/Certification

Help Desk Institute (HDI), or similar service management certification.

Experience

A minimum of five (5) years of IT experience, including experience in an IT service and support function.
A minimum of three (3) years of leadership experience.

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Refine Your Search

information technology manager jobs in lake mary, fl

Mgr, End User Device Ops

IT Technical Support Manager

Manager of IT

Director, IT Infrastructure & Operations

IT Director

IT Services Supervisor – Endpoint Management

IT Director, Infrastructure & Operations

IT Manager

Supervisor of Unified Communications (UC)

Senior Workplace Technology Modernization Lead

Incident Support Manager

Group IT Applications Supervisor

Manager IT, SAP Technical

Technical Manager

Problem Support Manager

Manager IT and Security

IS Business Application Manager

SAP Manager

Senior Manager, Manufacturing Technology

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