Top 30 Remote help desk Jobs in Lake Mary, Fl

Customer Rep - Call Center - Remote
Deposita™, An Allied Universal® Company —Orlando, FL
- $17 - $18 an hour
- Full-time
- Remote
- Spanish
- Computer science
- Computer Science
- AD&D insurance
- Paid holidays
Quick Apply
14d
Clinical Service Desk-Helpdesk-REMOTE-US
NTT DATA —Orlando, FL
- $20 - $25 an hour
- Weekends as needed
- Remote
- Writing skills
- English
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
Help Desk Specialist I – Tier 1
Chronos Operations, LLC —Orlando, FL
- Up to $17 an hour
- Weekends as needed
- Remote
- Windows
- High school diploma or GED
- Bachelor's degree
3d
Entry Level IT Support Desk Technician
Tech Rage IT —Longwood, FL
- From $19.50 an hour
- Overtime
- Background check
- Office
- High school diploma or GED
- Mileage reimbursement
- Health insurance
Quick Apply
7d
Remote Account Representative
BCA Financial Services —Orlando, FL
- $17 an hour
- Full-time
- Remote
- 1 year
- Medical terminology
- Communication skills
- Paid holidays
- Health insurance
1d
ACE Account Service Desk Specialist (Tier II – ASD)
Aretec Inc —Orlando, FL
- Weekends as needed
- Remote
- Spanish
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Help Desk Support Technician
Carrier Enterprise —Orlando, FL
- Full-time
- Bilingual
- Office
- Residential
- Health savings account
- Paid holidays
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Customer Service Representative
Clickable Impact —Orlando, FL
- From $15 an hour
- Email
- Hybrid work
- Warehouse experience
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
4d
IT Support Specialist
Florida Middle District Court —Orlando, FL
- $59,732 - $97,098 a year
- Microsoft Outlook
- Mid-level
- Office
Business Applications Manager
Allegro Living, LLC —Orlando, FL
- $100,000 - $110,000 a year
- Full-time
- Remote
- Microsoft Word
- Mid-level
- Education
- Opportunities for advancement
Quick Apply
8d
Implementation Specialist - Paylocity Finance
PAYLOCITY CORPORATION —Lake Mary, FL
- $25 - $30 an hour
- Full-time
- Mid-level
- Office
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
Integration & IT Support Specialist
Bluedrop USA —Orlando, FL
- From $70,000 a year
- Full-time
- System design
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
SunWatch Technician III
Computer Aid, Inc. —Orlando, FL
- $26 an hour
- Weekends as needed
- Computer Science
- Office
- Windows
- Health insurance
- Dental insurance
2d
IT Support Tech, Senior
Mister Car Wash —Orlando, FL
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
9h
IT Support Engineer L1
Brenntag North America LLC —Orlando, FL
- Full-time
- Computer science
- Microsoft Outlook
- Computer Science
- Paid parental leave
- Health insurance
Quick Apply
Managed Payroll Team Lead - Elevate Solutions Team
PAYLOCITY CORPORATION —Lake Mary, FL
- $53,600 - $85,100 a year
- Microsoft Access
- Office
- SQL
- Health insurance
- Dental insurance
Quick Apply
Manager Client Services Ops- Enterprise
PAYLOCITY CORPORATION —Lake Mary, FL
- $74,600 - $115,000 a year
- Office
- Microsoft Office
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Lead Client Services Ops - Majors
PAYLOCITY CORPORATION —Lake Mary, FL
- $59,600 - $85,100 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
User Support Technician
FINFROCK —Apopka, FL
- Full-time
- Clean driving record
- Construction site
- 5 years
- Disability insurance
- Health insurance
Quick Apply
Executive Account Manager
PAYLOCITY CORPORATION —Lake Mary, FL
- $43,059 - $85,000 a year
- Overtime
- Hybrid work
- Writing skills
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply

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remote help desk jobs near lake mary, fl

Customer Rep - Call Center - Remote

Deposita™, An Allied Universal® Company
Orlando, FL

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Job Details

Full-time
$17 - $18 an hour
14 days ago

Benefits

AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Customer communication
Customer relationship building
High school diploma or GED
Managing clients in a customer support role
Computer hardware
Customer engagement
Hardware support
Customer relationship management

Full Job Description

Customer Rep - Call Center - Remote

Overview

Company Overview:

Deposita(TM), An Allied Universal(R) Company has perfected the art of cash management using world-class innovation, technology, and tailored solutions. We serve customers in retail, wholesale and banking sectors through in-depth consultations. We ensure every security need is met and exceeded every step of the way. Join our Phenomenal team today!

Job Description

Deposita, an Allied Universal® Company, is hiring a Customer Experience Representative. The Customer Experience Representative is a part of a dynamic, customer focused team and plays a pivotal role in providing the highest quality customer experience to our customers.

Remote position - Starting Rate at $17.00 per hour, with increased rate for bilingual FRENCH (CANADIAN) and/or Spanish speaking representatives of $18.00 per hour

RESPONSIBILITIES:

Identify customers' needs, clarify information, provide direct support or guidance toward to resolution

Tackle a variety of problems in technical systems with skill and accuracy
Create cases for all calls and emails received, enter the history of the problem, all steps taken, and subsequent

resolution if resolved at the Help Desk or escalate to appropriate next level

Maintain customer service as an utmost priority and continuously develop the ability to deal with challenging

customer conversations

Discern changes in call types and report to management
Monitor health of network, hardware, and software for our customers
Track escalations through proper channels to completion

QUALIFICATIONS (MUST HAVE):

Formal Education, Licenses, and Certifications Required:
- High school diploma or equivalent
Page 2 of 2
Type and Length of Specific Experience Required:
- Technical call center support experience
- Experience in a technical support role, or other technical experience
- Work history must demonstrate each of the following:
o Strong understanding of customer service and customer relations
o Ability to take initiative and learn new processes and concepts
o Ability to exercise good judgment and decision-making
o Effective oral and written communication skills
Knowledge and Skills Required:
- Basic understanding of software/hardware troubleshooting
- Able to assess and evaluate situations effectively
- Able to identify critical issues quickly and accurately
- Able to write informatively, clearly, and accurately
- Problem solving and analytical skills
- Ability to work in a team environment
OTHER RELATED ATTRIBUTES THAT WOULD ENHANCE HIRING CONSIDERATION:
These are other criteria that may enhance the hiring decision but would not rule out the candidate for consideration if not present.
- Associates degree in Information Technology, Computer Science, or a related field
- Experience in Service Now and TalkDesk
- Experience in retail cash offices

BENEFITS:

Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company’s 401(k)plan, subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1652403

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Refine Your Search

remote help desk jobs in lake mary, fl

Customer Rep - Call Center - Remote

Clinical Service Desk-Helpdesk-REMOTE-US

Help Desk Specialist I – Tier 1

Entry Level IT Support Desk Technician

Remote Account Representative

ACE Account Service Desk Specialist (Tier II – ASD)

Help Desk Support Technician

Customer Service Representative

IT Support Specialist

Business Applications Manager

Implementation Specialist - Paylocity Finance

Integration & IT Support Specialist

SunWatch Technician III

IT Support Tech, Senior

IT Support Engineer L1

Managed Payroll Team Lead - Elevate Solutions Team

Manager Client Services Ops- Enterprise

Lead Client Services Ops - Majors

User Support Technician

Executive Account Manager

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