Top 176 Technical support representative Jobs in Lake Mary, Fl

Customer Service Delivery Manager
Leidos —Orlando, FL
- $107,900 - $195,050 a year
- Full-time
- 5 years
- Supervising experience
- Bachelor's degree
7d
Technical Support Advanced Specialist
AMETEK, Inc. —Lake Mary, FL
- $28 - $32 an hour
- Hybrid work
- Engineering
- Pass drug screening
- Research
- AD&D insurance
- Paid holidays
Outside Sales Representative
Lehman Pipe and Supply —Orlando, FL
- $59,996.86 - $72,254.29 a year
- Full-time
- Hybrid work
- 5 years
- English
- Mid-level
- Travel reimbursement
- Paid training
Quick Apply
Technical Sales Representative – Construction Technology (Jacksonville - Tampa)
Transit and Level Clinic —Orlando, FL
- Up to $100,000 a year
- Full-time
- Background check
- Clean driving record
- Civil engineering
- Fuel card
- Paid holidays
Quick Apply
9d
Service Sales Rep
Elite Systems & Design, LLC —Orlando, FL
- $65,000 - $75,000 a year
- Full-time
- Background check
- Azure
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
7d
Fire/EMS Product Representative & Business Development Leader - Florida
Applied Information Inc. —Florida
- $95,000 - $125,000 a year
- Full-time
- Up to 50% travel
- Public speaking
- Office
- Health insurance
- Dental insurance
Quick Apply
Roofing Sales Representative – Insurance Claims Experience
Galloway Roofing —Orlando, FL
- $100,000 - $200,000 a year
- Weekends as needed
- Mid-level
- Residential
- Driver's License
- Disability insurance
- Dental insurance
Quick Apply
13d
Customer Service Representative – Healthcare (Member Services Advocate)
Helpware —Orlando, FL
- $16 an hour
- Full-time
- Background check
- Microsoft Outlook
- Customer service
- Health insurance
- Paid time off
Quick Apply
3d
Contract Sales Representative
Prime Power Services, Inc. —Orlando, FL
- $1 an hour
- Full-time
- Computer literacy
- Writing skills
- Mid-level
- Health insurance
- Dental insurance
Sales – Professional Oral Health – Territory Account Executive – (Jacksonville, FL Territory) – Open to Sales Professionals
Procter & Gamble —Orlando, FL
- $85,000 - $115,000 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- Mid-level
- Dental insurance
AT&T Customer Representative
Fruition Management —Orlando, FL
- $48,000 - $58,000 a year
- Full-time
- Background check
- Mid-level
- Office
Quick Apply
9d
[Remote] Agricultural Sales Representative (Commercial Grower exp req)
Rhodes Wolfe —Florida
- $90,000 - $100,000 a year
- Full-time
- Remote
- ERP systems
- Mid-level
- 3 years
- Health savings account
- Health insurance
Quick Apply
6d
Help Desk Assistant, Crayola Experience
Crayola LLC —Orlando, FL
- Part-time
- English
- Ability to lift 50 pounds
- Children
- Health insurance
- 401(k)
Customer Experience Representative
CHEP —Orlando, FL
- $61,680 - $80,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- English
- Mid-level
- Health insurance
- Retirement plan
Shareholder Services Representative
The Bank of New York Mellon Corporation —Lake Mary, FL
- Full-time
- High school diploma or GED
- Bachelor's degree
- Entry level
Specialist, Shareholder Services Representative I
The Bank of New York Mellon Corporation —Lake Mary, FL
- Full-time
- Research
- Mid-level
- High school diploma or GED
Specialist, Client Processing Representative II
The Bank of New York Mellon Corporation —Lake Mary, FL
- Full-time
- Office
- High school diploma or GED
- Bachelor's degree
Manager Client Services Ops- Enterprise
PAYLOCITY CORPORATION —Lake Mary, FL
- $74,600 - $115,000 a year
- Office
- Microsoft Office
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Lead Client Services Ops - Majors
PAYLOCITY CORPORATION —Lake Mary, FL
- $59,600 - $85,100 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative (On-Site)
Concentrix —Lake Mary, FL
- From $18.50 an hour
- Urgently hiring
- Residential
- High school diploma or GED
- US work authorization
- Paid training
- Paid holidays

I want to receive the latest job alert for technical support representative in lake mary, fl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support representative jobs near lake mary, fl

Sales Representative jobs in Orlando, FL

Agriculture Equipment Sales Representative jobs in Florida

Service Delivery Manager jobs in Orlando, FL

Customer Representative jobs in Orlando, FL

Outside Sales Representative jobs in Orlando, FL

Business Development Manager jobs in Florida

Customer Service Representative jobs in Lake Mary, FL

Helpdesk Assistant jobs in Baltimore, MD

Physician Assistant jobs in Eugene, OR

Helpdesk Assistant jobs in Gainesville, FL

Helpdesk Assistant jobs in North Carolina

Medical Assistant jobs in Lakeland, FL

Helpdesk Assistant jobs in Kyle, TX

Library Assistant jobs in Garland, TX

Certified Medical Assistant jobs in Tyler, TX

Customer Experience Representative jobs in Dallas, TX

Non Customer Facing jobs in Kansas City, MO

Customer Experience Representative jobs in Sandy, UT

Customer Experience Representative jobs in Brazil, IN

Customer Experience Representative jobs in Flanders, NJ

Customer Service Delivery Manager

Leidos -
Orlando, FL

Apply Now

Job Details

Full-time
$107,900 - $195,050 a year
7 days ago

Qualifications

Performance monitoring
Labor law compliance
Financial forecasting
Managing technical support teams
Customer communication
Managerial strategic planning
Data center experience
Customer relationship building
Managing teams in a customer support role
Labor dispute resolution
Employee grievance management
Large-scale organizational change management
Employment law
IT budget management
Frontline customer support management
Managing clients in a customer support role
IT infrastructure
Union relations
Schedule management
Key Performance Indicators
Supervising experience
Operational risk mitigation
Customer relationship management
Leading team collaboration initiatives
Business operations
Managing business operations budgets
Cross-functional team management
Cross-functional communication

Full Job Description

Description

Join Our Team

Are you a strategic leader who thrives in a complex, matrixed environment? Passionate about supporting NASA's mission through exceptional customer service and operational excellence? Join our team as a Customer Service Delivery Manager (CSDM) supporting our NASA customer.

In this mission-critical leadership role, you will oversee service delivery across assigned NASA Centers, ensuring operational excellence, customer satisfaction, financial performance, and compliance with contractual commitments. You will build trusted customer relationships, lead high-performing teams, drive continuous improvement, and foster positive labor-management partnerships while supporting NASA's evolving mission.

Primary Responsibilities

Provide strategic leadership for customer service delivery, ensuring services meet mission objectives, contractual requirements, and Service Level Agreements (SLAs).
Serve as the primary customer relationship manager, partnering with NASA leadership, the AEGIS PMO, and internal stakeholders to deliver exceptional customer service and operational performance.
Lead customer reviews, governance meetings, and executive briefings while identifying opportunities to improve services and expand customer value.
Drive operational excellence through IT Service Management (ITSM) best practices, process improvement, performance metrics, automation, and continual service improvement initiatives.
Lead solution development activities, including customer requirements, proposals, ROMs, RFP responses, contract modifications, and service enhancements.
Manage project budgets, forecasts, labor utilization, schedules, risks, and contract compliance while monitoring operational performance through key performance indicators.
Identify and mitigate operational, financial, technical, and service delivery risks while leading organizational change and service transition initiatives.
Lead, coach, mentor, and develop Customer Service Representatives (CSRs) and Technicians, promoting employee engagement, accountability, and succession planning.
Foster positive labor-management relationships by administering collective bargaining agreements, employee relations, grievance resolution, performance management, and just cause principles while ensuring compliance with the National Labor Relations Act (NLRA) and other applicable labor laws.
Build collaborative partnerships across engineering, operations, and program management organizations, serving as the escalation point for customer issues and critical incidents.

Basic Qualifications

Bachelor's degree and at least five years of leadership experience, or an equivalent combination of education and experience.
Experience leading customer-facing teams within a complex enterprise IT or service delivery environment.
Demonstrated success managing customer relationships, operational performance, financial accountability, and cross-functional teams.
Strong leadership, strategic planning, analytical, organizational, and problem-solving skills.
Excellent written and verbal communication skills, including executive-level presentations and customer engagement.
Experience managing budgets, forecasts, labor utilization, schedules, risks, and performance metrics.
Knowledge of enterprise IT infrastructure, network services, data centers, wireless technologies, and change management practices.
Experience with collective bargaining agreements, grievance administration, labor-management relations, and application of just cause principles.
Working knowledge of the National Labor Relations Act (NLRA) and Unfair Labor Practices (ULPs).
Ability to independently lead multiple priorities in a dynamic, customer-focused environment.

Preferred Qualifications

Three to five years supervising union-represented employees.
ITIL, PMP®, SAFe®, or comparable professional certifications.
Experience supporting NASA or other Federal Government programs.
Knowledge of NASA missions, enterprise IT environments, and service delivery operations.

Additional Requirements

Ability to travel to NASA Centers as needed.
Ability to support occasional after-hours operational activities and critical incidents.
Ability to obtain and maintain any required government security clearance or Public Trust.

What You'll Bring

You are a collaborative, mission-driven leader who excels at building customer relationships, leading diverse teams, solving complex challenges, and driving operational excellence. You bring sound judgment, executive presence, and a passion for delivering innovative, customer-focused solutions that advance NASA's mission.

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.

Original Posting:

July 16, 2026

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

Pay Range $107,900.00 - $195,050.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

Securing Your Data

Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected].

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

Apply Now

Refine Your Search

technical support representative jobs in lake mary, fl

Customer Service Delivery Manager

Technical Support Advanced Specialist

Outside Sales Representative

Technical Sales Representative – Construction Technology (Jacksonville - Tampa)

Service Sales Rep

Fire/EMS Product Representative & Business Development Leader - Florida

Roofing Sales Representative – Insurance Claims Experience

Customer Service Representative – Healthcare (Member Services Advocate)

Contract Sales Representative

Sales – Professional Oral Health – Territory Account Executive – (Jacksonville, FL Territory) – Open to Sales Professionals

AT&T Customer Representative

[Remote] Agricultural Sales Representative (Commercial Grower exp req)

Help Desk Assistant, Crayola Experience

Customer Experience Representative

Shareholder Services Representative

Specialist, Shareholder Services Representative I

Specialist, Client Processing Representative II

Manager Client Services Ops- Enterprise

Lead Client Services Ops - Majors

Customer Service Representative (On-Site)

I want to receive the latest job alert for technical support representative in lake mary, fl

Related Searches

Explore jobs in more locations

Original Posting:

Pay Range:

Job Seeker Tools

Employer Tools

Browse

Stay Connected