Top 4 Workers' compensation senior claim representative Jobs in Lake Mary, Fl

Workers' Compensation Senior Claim Representative
The Hartford —Lake Mary, FL
- $62,400 - $93,600 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- Computer literacy
Senior Claims Examiner General Liability
Athens Administrators —Lake Mary, FL
- $81,000 - $114,000 a year
- Urgently hiring
- Bachelor of Science
- Research
- Office
- Health savings account
- AD&D insurance
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Director of Revenue Cycle
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- Full-time
- 7 years
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Ambiance at Maitland —Maitland, FL
- Full-time
- CPR Certification
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Workers' Compensation Senior Claim Representative

The Hartford -
Lake Mary, FL

Apply Now

Job Details

Full-time
$62,400 - $93,600 a year

Qualifications

Customer communication
Workers' compensation insurance knowledge
High school diploma or GED

Full Job Description

Job Details

Location:

Lake Mary, FL

Category:

Claim

Employment Type:

Full time

Job Ref:

R2626126-194

Sr Representative Claims - CH08BE

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.

The Workers’ Compensation Senior Claim Representative is accountable for planning, recommending, and executing the investigation of workers’ compensation claims. Our dynamic team of claim professionals provide superb customer service with the valuation, disposition and settlement of worker compensation claims while consistently adhering to our corporate claim settlement policies. Additionally, the representatives will work within established procedures in adherence to statutory, regulatory and ethical requirements.

Work Arrangement: This role can have a Hybrid or Remote work schedule. Candidates who live near one of our office locations (Hartford, CT, Lake Mary, FL, San Antonio, TX, Las Vegas, NV, Naperville, IL or Scottsdale, AZ) will have the expectation of working in an office 3 days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work schedule, with the expectation of coming into an office as business needs arise.

Start Date: October 5, 2026

Hours: Monday - Friday, core business hours

Responsibilities:

Effectively manage workers’ compensation claims requiring timely investigations and financial accuracy
Provide benefit oversight, appropriate file disposition and adherence to statutory guidelines for all claims
Leverage a network of professional resources that may include: doctors, nurses, attorney and regulators to facilitate our mission of restoring the lives of our claimants
Provide exceptional customer service by establishing and maintaining productive business relationships with customers
Utilize critical thinking skills to gather and analyze data information to inform critical claim decisions
Provide accurate mathematical calculations of disability benefit rates and claim financial exposures
Leverage contemporary technology to achieve accurate and efficient claim outcomes
Consistently demonstrate professional diplomacy during all interactions with customers
Contribute to a courageous culture that promotes collaboration and inclusion to maximize operational performance and employee engagement
Embrace a culture of continuous improvement

Qualifications:

Minimum of 2+ years of experience in workers' compensation claim handling required
Certification exams and adjusting licenses as required by state
Outstanding interpersonal skills
Strong focus delivering outstanding customer service
Demonstrated strong written and verbal communication skills
Demonstrated consistent high level of performance and achievement over career span
Ability to meet productivity targets in a fast-paced, team-oriented environment
Excellent time management skills with the ability to manage competing priorities
Ability to adapt and flourish using industry-changing workflows
Strong computer proficiency in the MS Office Suite (Word, Excel, Outlook & PowerPoint)
HS Diploma required, bachelor’s degree is preferred

Additional Details:

As a condition of your employment, you must obtain and maintain a State Adjuster's License to process Property & Casualty Insurance. Continued employment with The Hartford is contingent upon the successful passage of the Licensing exam within 1 year from your date of hire.

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

$62,400 - $93,600

Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

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workers' compensation senior claim representative jobs in lake mary, fl

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