Top 114 Customer success manager Jobs in Lake Ridge Va

Senior Customer Success Manager - Moveworks (Federal)
ServiceNow —Washington, DC
- $113,700 - $177,650 a year
- Online Application
- Remote
- Residential
- Bachelor's degree
- Travel
- Employee stock purchase plan
- Health insurance
Quick Apply
Customer Success Manager
Energy Exemplar —Washington, DC
- Remote
- Bachelor of Science
- 3 years
- Analysis skills
Quick Apply
3d
Customer Success Manager
SimpliGov LLC —Washington, DC
- From $100,000 a year
- Full-time
- Remote
- 5 years
- Continuous improvement
- Product management
- Paid holidays
- Disability insurance
Quick Apply
Lead Customer Success Advisor - Reposite
Cvent —Tysons Corner, VA
- $73,000 - $92,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Office
Customer Success Manager (Remote)
Sorcero —Washington, DC
- $110,000 - $125,000 a year
- Remote
- Marketing
- 3 years
- Analysis skills
- Paid parental leave
- Health insurance
Customer Success Manager
IOTAP Inc. —Reston, VA
- Full-time
- Remote
- Mid-level
- Analysis skills
- Project management
Quick Apply
Senior Manager, Customer Success Management - Enterprise US East/EMEA
Chainguard —Washington, DC
- Up to $200,000 a year
- Remote
- DevOps
- Bachelor's degree
- Mentoring
- Paid parental leave
- Health insurance
Quick Apply
Senior Customer Success Manager
MongoDB —Washington, DC
- $97,000 - $190,000 a year
- Remote
- Computer science
- Computer Science
- Bachelor's degree
- Parental leave
Strategy & Operations Lead, Customer Success
nitra —Washington, DC
- $150,000 - $180,000 a year
- Full-time
- Hybrid work
- 5 years
- Office
- SQL
- Dental insurance
- Vision insurance
Quick Apply
Enterprise Customer Success Manager
MariaDB plc —Washington, DC
- $70,000 - $75,000 a year
- Full-time
- Remote
- Mid-level
- Analysis skills
- Organizational skills
- Paid holidays
- Disability insurance
Quick Apply
Client Success Manager
Trivium —Washington, DC
- $70,000 - $120,000 a year
- Full-time
- Remote
- Mentoring
- Senior level
- Paid time off
Quick Apply
Account Manager, Healthcare
ID.me —McLean, VA
- $233,125 - $300,000 a year
- Full-time
- Remote
- 5 years
- Mid-level
- Office
Quick Apply
11d
Channel Account Manager - FSI
Cellebrite —Tysons, VA
- Full-time
- Remote
- 8 years
- Senior level
3d
Customer Success Operations Manager
Meazure Learning —Vienna, VA
- Full-time
- Remote
- Google Workspace
- 5 years
- Senior level
- Dental insurance
- Vision insurance
Customer Success Manager
nitra —Washington, DC
- Full-time
- Hybrid work
- Mid-level
- Office
- Bachelor's degree
- Dental insurance
- Vision insurance
Quick Apply
Senior Customer Success Manager
CORAS —McLean, VA
- $115,000 - $150,000 a year
- Full-time
- Hybrid work
- 7 years
- Military
- Senior level
- Dental insurance
- Vision insurance
Quick Apply
Customer Success Manager
Assured Data Protection —Herndon, VA
- Full-time
- Hybrid work
- Mid-level
- Office
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
Director, Customer Success
Cvent —Tysons Corner, VA
- Full-time
- Hybrid work
- 11+ years
- Analysis skills
- Bachelor's degree
10d
Customer Success Manager
TRM Labs —Washington, DC
- Weekends as needed
- Remote
- Salesforce
- Senior level
Quick Apply
Manager, Customer Success Lead
nitra —Washington, DC
- $130,000 - $170,000 a year
- Full-time
- Hybrid work
- 7 years
- Office
- Analysis skills
- Dental insurance
- Vision insurance
Quick Apply

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Senior Customer Success Manager - Moveworks (Federal)

ServiceNow -
Washington, DC

Quick Apply

Job Details

Full-time
$113,700 - $177,650 a year

Benefits

Employee stock purchase plan
Health insurance
Flexible spending account
Family leave
401(k) matching

Qualifications

Enterprise solutions implementation
Bachelor's degree
Customer engagement
Experience with SaaS (as product category for technical sales engineers)
SaaS

Full Job Description

Company Description

Moveworks is the Agentic AI Assistant platform that empowers the entire workforce.

Our platform enables employees to converse with all of their business systems through natural language to quickly find answers and automate tasks. Powered by the world's most advanced LLMs, our proprietary models, and a sophisticated Agentic AI platform, we're transforming how work gets done by allowing AI to take initiative, streamline complex workflows, and continuously learn and adapt.

Moveworks is trusted by over 5.5 million employees at more than 350 of the world’s largest companies, including 10% of the Fortune 500, to automate everyday tasks and streamline business operations. Recognized on the Forbes Cloud 100 and AI 50 lists, Moveworks was also named one of Fast Company’s 2025 Most Innovative Companies and Inc’s Best in Business, in the Best in Innovation category. Moveworks was also recognized at Microsoft’s 2025 Partner of the Year and in 2024, received the AI Breakthrough Award.

In December 2025, Moveworks was acquired by ServiceNow, marking a pivotal milestone in our journey to create a single front door to work for all business systems. By combining ServiceNow’s standard-setting workflow automation with Moveworks’ Reasoning Engine and natural language capabilities, we deliver the AI platform for every person and every workflow. Built to go beyond basic summaries to deliver meaningful business impact. Together, our AI acts across enterprise systems to turn conversations into completed work.

By joining our team, you’ll be at the forefront of the AI transformation, backed by the global scale of ServiceNow and the agility of a high-growth company. We are looking for world-class talent to help us extend agentic AI to every employee across every corner of the business.

Come join us!

ServiceNow

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market standard, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

What you get to do in this role:

You partner with our initial customers to drive product value
You develop trusted advisor relationships with executive sponsors to ensure they are achieving full business value
You partner cross-functionally to translate business needs and product requirements into new solutions for customers
You will evolve and iterate on our customer onboarding strategy
You work with internal teams and customers to drive adoption, engagement and growth
You will help customers identify, quantify, and work toward transformational goals in partnership with Moveworks
You will adapt quickly to product changes and limitations, and communicate these strategically to stakeholders
You will act as the voice of the customer, gathering customer feedback and helping share the product roadmap

Qualifications

To be successful in this role you have:

You have 5+ years of account management, implementation, or sales experience in software/SaaS
Manage a portfolio of U.S. Federal Government customers, serving as the trusted advisor throughout the customer lifecycle. Prior experience supporting Federal customers is required.
You have experience in explaining technical solutions, establishing goals, developing opportunities, building + selling business cases, and improving customer experience
You have experience supporting deployments with large enterprise customers
Process focused with strong problem-solving ability - always searching for a smarter, better way to achieve a goal
You have experience building strong internal and external relationships, including with senior-level executives throughout companies
You are diplomatic, have tact and you are poised under pressure
You possess a voracious appetite to learn and grow
You have completed a Bachelor’s degree
You are willing to travel 10-25% of the time

FD21

For positions in this location, we offer a base pay of $113,700 - $177,650, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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Refine Your Search

customer success manager jobs in lake ridge va

Senior Customer Success Manager - Moveworks (Federal)

Customer Success Manager

Customer Success Manager

Lead Customer Success Advisor - Reposite

Customer Success Manager (Remote)

Customer Success Manager

Senior Manager, Customer Success Management - Enterprise US East/EMEA

Senior Customer Success Manager

Strategy & Operations Lead, Customer Success

Enterprise Customer Success Manager

Client Success Manager

Account Manager, Healthcare

Channel Account Manager - FSI

Customer Success Operations Manager

Customer Success Manager

Senior Customer Success Manager

Customer Success Manager

Director, Customer Success

Customer Success Manager

Manager, Customer Success Lead

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