Job description:
Do you enjoy working in a fast-paced, customer-facing environment? Do you have a strong sales background and stay cool under pressure? Are you passionate about cannabis and looking to start your career with a reputable company?
Our team is growing fast! We are a rapidly expanding organization committed to raising the standards in our industry. We offer the opportunity to accelerate your career path within the fastest growing industry in the nation.
Summary
The Budtender is the customer’s first point of contact and therefore must demonstrate excellent customer service by providing our customers with; a friendly and welcoming attitude, quality product information, and a clean and comfortable store environment.
The Budtender should have a working knowledge of cannabis products, WSLCB rules, and a desire and passion to learn. Candidates must also be flexible in their availability and punctual in their attendance. We are open seven days a week and your schedule may include Saturday, Sunday, holidays, and alternate shifts.
Essential Job Duties
● Welcome visitors and customers by warmly greeting them, in person or on the telephone; answer or direct inquiries through proper channels when needed.
● Maintain a thorough knowledge of strains, products, consumption methods, and cannabis culture.
● Advise customers on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis.
● Be responsible for sales and customer experience by maintaining a tidy, safe, and inviting store environment.
● Promote a work environment that is positive, customer-service oriented, and compliant with established policies and procedures.
● Accurately process payments from customers, issue receipts, refunds, credits, and for cash customers, change.
● Efficiently use the Point of Sale (POS) system, handle cash accurately, and distribute products and materials in accordance with WSLCB rules and store policies.
● Follow store policies and procedures regarding opening, closing, stocking products, assisting customers, performing sales.
● Report for work on all assigned workdays and report on time with a positive attendance record.
● Other duties as assigned by Shift Leads and Management.
Note: This job description is not intended to be all-inclusive. Employees
may perform other related duties as negotiated to meet the ongoing needs
of the organization.
Minimum Requirements
● Be at least 21 years of age
● Must have a high school diploma or GED
● Experience in retail or customer service
● Cash handling experience is preferred.
● Must undergo background check
● Reliable transportation
Essential Skills
● First and foremost, you have a geeky passion for the cannabis industry.
● You are serious about the craft and spend time doing research and furthering your education.
● You are highly motivated, enjoy a fast-paced environment and be able to switch gears with ease.
● You have outstanding people and customer service skills, and strong communication skills.
● Strong attention to detail and must have a team-player mentality.
● Ability to creatively cultivate long- term customer relationships.
● Ability to deal with problems and resolve in a professional manner.
Details
● Pay will be determined based on qualifications
● Generous Employee Discount
● Cash Tip Eligible
Job Type: Full-time
Pay: From $16.66 per hour
Expected hours: 32 – 36 per week
Work Location: In person
