Top 2 Costumer service Jobs in Lakeland, Fl

Heavy Duty Wrecker Operator - Class A CDL
Webb's Towing and Recovery Services —Lakeland, FL
- From $1,000 a week
- Full-time
- Clean driving record
- Mechanic experience
- CDL A
- Paid training
- 401(k)
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14d

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Heavy Duty Wrecker Operator - Class A CDL

Webb's Towing and Recovery Services
Lakeland, FL

Quick Apply

Job Details

Full-time
From $1,000 a week
14 days ago

Benefits

Paid training
401(k)
Paid time off
On-the-job training

Qualifications

Customer communication
Equipment repair
Outdoor work experience
Commercial truck driving
In-person customer service
Automotive diagnostic technologies
CDL A
Conflict de-escalation
Forklift
Transmissions
Mechanical systems repair

Full Job Description

Overview
Join our dynamic team as a Heavy Duty Wrecker Operator with a Class A Commercial Driver’s License (CDL)! In this energetic role, you'll be at the forefront of vehicle recovery and roadside assistance, specializing in transporting large, disabled, damaged vehicles like semi-trucks, buses, and constuction equipment and utilizing your mechanical expertise and driving skills to keep our roads safe and clear. This position offers an exciting opportunity to work with heavy-duty tow trucks and recovery equipment, providing essential services to motorists in need. Your hands-on mechanical knowledge, combined with your customer service mindset, will drive success in this fast-paced environment. If you thrive on problem-solving, enjoy working outdoors, and are passionate about vehicle repair and heavy-duty operations, this is the perfect role for you!

Responsibilities

Operate heavy-duty tow trucks (wreckers, rotators, flatbed) to recover vehicles safely and efficiently to recover disabled or damaged vehicles.
Load, unload, and secure vehicles using appropriate equipment such as safely hook, lift, winches, chains, straps, and forklifts and rigging equipment.
Respond to roadside emergencies, accidents, and breakdowns.
Perform accident recovery, including overturned or off-road vehicles.
Manage conflict situations professionally when dealing with distressed customers or roadside emergencies and communicating with dispatch, law enforcement, and costumers at job sites.
Maintain detailed logs of all recoveries, loads, unloads, and service activities for accurate record-keeping.
Ensure all safety protocols are followed during operations to protect yourself, colleagues, and the public.

Qualifications

Valid Class A or B (CDL) with a clean driving record and experience operating tow trucks or similar heavy-duty vehicles.
Strong mechanical Aptitude (knowledge) with experience in automotive diagnostics and repairs. (understanding vehicle systems).
Familiarity with manual transmissions and automotive repair tools and techniques.
Proven ability to load & unload vehicles safely using flatbeds, winches, or forklifts.
Excellent customer service skills with the ability to communicate clearly during stressful situations.
Experience with conflict management (problem solving) to handle difficult interactions professionally.
Mechanical or mechanic experience preferred; certifications in automotive diagnostics or repair are a plus. Embark on a rewarding career where your skills make a real difference! We’re dedicated to supporting your growth through ongoing training opportunities and fostering a team environment built on safety, respect, and excellence. Join us today to be part of a company that values hard work, technical expertise, and outstanding customer service!

Pay: From $1,000.00 per week

Benefits:

401(k)
On-the-job training
Paid time off

Experience:

heavy towing: 1 year (Preferred)

Work Location: In person

Quick Apply

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costumer service jobs in lakeland, fl

Heavy Duty Wrecker Operator - Class A CDL

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