Qualified applicants can apply in person at 2725 S. Combee Road, Lakeland, FL 33803 or online at adena-corporation.com . Resumes may be also be submitted to [email protected]
*Adena is a Drug-Free Workplace.
*Applicants must be authorized to work in the United States.
About the Opportunity:
Adena Corporation is seeking an IT Support Technician to join our team in Lakeland, Florida. As the primary on-site IT resource for our main Florida office, this position provides hands-on technical support to employees while working closely with our Ohio-based IT team and Managed Service Provider (MSP).
The ideal candidate will have experience providing technical support in a professional environment and demonstrate a strong commitment to customer service, teamwork, problem-solving, and continuous learning. This is an excellent opportunity for an individual seeking to build a long-term career in information technology with opportunities for growth into advanced infrastructure, security, and systems administration responsibilities.
Founded in 1964, Adena Corporation is a nationally recognized general contractor specializing in industrial construction, self-perform trades, amusement ride installation, and themed entertainment. Our teams deliver complex projects across the country with a strong commitment to safety, quality, craftsmanship, and our people.
Primary Job responsibilities:
- Serve as the primary on-site IT resource for the Lakeland office, providing hands-on technical support for hardware, software, mobile devices, printers, and related technology issues.
- Respond to and resolve IT support requests for employees across multiple office locations using remote support tools and the company ticketing system.
- Install, configure, deploy, and maintain desktops, laptops, mobile devices, peripherals, and related technology equipment.
- Provide first-level support for business applications, including Microsoft 365, Sage Timberline, Vista Viewpoint, and other company software systems.
- Assist with user account management, onboarding and offboarding activities, asset inventory tracking, and routine IT administrative tasks.
- Support the Network Administrator and MSP with system upgrades, security initiatives, equipment deployments, office expansions, and other IT projects.
- Adhere to company safety policies and applicable OSHA requirements.
- Perform other duties as assigned.
Adena is an Equal Opportunity Employer - race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other characteristics protected by applicable law.
All Adena employees are required to comply with our Drug Free Workplace Policy as a condition of employment. Adena may condition offers of employment upon taking and passing of a post-offer/pre-employment drug screen.
