Top 152 Patient access representative Jobs in Lakeland, Fl

Customer Service Representative – Bilingual Spanish, Healthcare
Maximus —Plant City, FL
- $17.17 an hour
- Overtime
- HIPAA
- Office
- High school diploma or GED
- Paid training
- Paid holidays
Customer Service Representative – Bilingual Spanish, Healthcare
Maximus —Brandon, FL
- $17.17 an hour
- Overtime
- HIPAA
- Office
- High school diploma or GED
- Paid training
- Paid holidays
Front Office Assistant - Orlando Health Lakeland
Orlando Health —Lakeland, FL
- Full-time
- High school diploma or GED
- Outpatient
- Entry level
Registrar
BayCare —Lakeland, FL
- Part-time
- High school diploma or GED
- Home Health
- ER
- Health insurance
- Dental insurance
Guest Services Representative
Orlando Health —Lakeland, FL
- Full-time
- Hospital
- Mid-level
- High school diploma or GED
Scheduling Specialist
RADIOLOGY & IMAGING SPECIALISTS OF LAKELAND —Lakeland, FL
- Full-time
- Mid-level
- Office
- High school diploma or GED
Quick Apply
Medical Receptionist
RADIOLOGY & IMAGING SPECIALISTS OF LAKELAND —Lakeland, FL
- Full-time
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Patient Access Svcs Rep I
BayCare —Plant City, FL
- Full-time
- High school diploma or GED
- Clinic
- Home Health
- Health insurance
- Dental insurance
1d
Patient Care Specialist (I,II)
Millennium Physician Group, LLC —Winter Haven, FL
- $18 - $27 an hour
- Full-time
- HIPAA
- Entry level
- Paid holidays
- Health insurance
Quick Apply
3d
Front Desk Receptionist
Beacon Medical Center of Lakeland, LLC —Lakeland, FL
- $18 an hour
- Full-time
- Background check
- Spanish
- HIPAA
- Health insurance
- Paid time off
Quick Apply
Front Desk
Humanitary Medical Center Inc —Lakeland, FL
- Full-time
- Spanish
- HIPAA
- English
- Paid holidays
- Health insurance
Quick Apply
11d
Patient Service Representative @Dental Specialty Center of Lakeland
Dental Care Alliance —Lakeland, FL
- Full-time
- Dental office
- Cleaning
- Entry level
- Dental insurance
- 401(k)
13d
Patient Relations Specialist
Lakeland Eye Clinic —Lakeland, FL
- Full-time
- Background check
- Microsoft Outlook
- Computer literacy
- Paid parental leave
- Paid holidays
Quick Apply
7d
Patient Registration Rep
Central Florida Health Care, Inc. —Winter Haven, FL
- Spanish
- Computer literacy
- HIPAA
- Paid holidays
- Disability insurance
Quick Apply
4d
Call Center Representative - Medical
Central Florida Health Care, Inc. —Winter Haven, FL
- Spanish
- Computer literacy
- Medical office experience
- Paid holidays
- Disability insurance
Quick Apply
GUEST EXPERIENCE NAVIGATOR-DESK - FULL TIME
WATSON CLINIC LLP —Lakeland, FL
- Weekends as needed
- High school diploma or GED
- 1 year
- Medical terminology
Quick Apply
Office Assistant/Outpatient Clinic/Full-time Employment/Lakeland
Harmony United Psychiatric Care —Lakeland, FL
- Full-time
- Psychiatry
- Pass drug screening
- Adults
- Paid holidays
- Health insurance
Quick Apply
LRHPG Patient Access Representative-Ambulatory Registration
Lakeland Regional Health —Lakeland, FL
- $16.44 - $18.91 an hour
- Monday to Friday
- Surgery
- Computer literacy
- High school diploma or GED
2d
GUEST EXPERIENCE NAVIGATOR FLOAT - PART TIME
WATSON CLINIC LLP —Lakeland, FL
- Full-time
- High school diploma or GED
- 1 year
- Medical terminology
Quick Apply
Guest Services Specialist
BayCare —Winter Haven, FL
- PRN
- Hospital
- Home Health
- Computer skills
- Health insurance
- Dental insurance
20h

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Customer Service Representative – Bilingual Spanish, Healthcare

Maximus -
Plant City, FL

Apply Now

Job Details

Full-time
$17.17 an hour

Benefits

Paid training
Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Flexible schedule

Qualifications

Foreign language proficiency
High school diploma or GED

Full Job Description

Location: On-site in Riverview or Tampa, FL
Starting Pay: $17.17/hr. plus potential bonus opportunities
Schedule: Limited-Service Full-Time schedules available; the hours, schedule, and targeted start date are discussed with recruiter

Evening and night shifts are highly preferred, with a 10% shift differential for hours worked between 7 p.m. and 10 p.m. 

Make a Difference by Helping People Navigate Healthcare with Confidence

Are you bilingual and passionate about helping others? Maximus is hiring Bilingual (English/Spanish) Customer Service Representatives (CSRs) to provide compassionate, reliable support to individuals navigating healthcare programs. If you’re dedicated, service-minded, and ready to grow, we want you on our team.

You’ll assist some of the most vulnerable members of our community, helping them understand and access complex healthcare benefits. Maximus offers paid, thorough training to prepare you for success.

Pay & Benefits

We provide a competitive package designed to support your success both inside and outside work:

Competitive Compensation:
$17.17/hr. base pay + 10% shift differential
Potential bonus opportunities may be available, subject to eligibility requirements
Comprehensive Insurance Coverage:  Company-paid medical coverage 
Maximus Wellness Support:  Employee Assistance Program (EAP), wellness resources, and employee discount programs 
Paid Time Off Package:  Paid time off, sick leave, and 11 paid holidays 
Tuition Reimbursement:  Support for ongoing education and development
Future Planning:  401(k) with company match 
Work/Life Balance Support:  Flexible schedules that meet your lifestyle
Career Growth:  A supportive environment with development and promotional opportunities 
Meaningful Work with Impact:  No cold calls, sales, or collections involved!

*Eligibility requirements apply, ask your recruiter for more details

Essential Duties and Responsibilities:

Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).
Calls are basic and routine.
Uses computerized system for tracking, information gathering, and/or troubleshooting.
Provides feedback when needed, provide input on call trends, processes, procedures, and training.
May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses
Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules
Utilize standard technology such as telephone, e-mail, and web browser to perform job duties
Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing
Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller
Refer calls as required to CSR Lead- Maintain up-to-date knowledge of client regulations and policies
Report problems that occur via the online system so they can be addressed by the appropriate parties

Minimum Requirements:

Must be able to speak and read Spanish fluently
Ability to work within established turnaround times
Must have excellent interpersonal skills and the ability to organize simultaneous tasks
Ability to work as a member of a team
Regular and predictable attendance is required
Must participate and certify in internal CCO training to begin this role.
Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role.
May be required to work overtime and scheduled holidays.
Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion.
High School diploma or equivalent with 6 months of customer service experience.
Must be fluent in English and specified secondary language.

Pay: $17.17 per hour

Benefits:

Dental insurance
Health insurance
Vision insurance

Work Location: In person

Apply Now

Refine Your Search

patient access representative jobs in lakeland, fl

Customer Service Representative – Bilingual Spanish, Healthcare

Customer Service Representative – Bilingual Spanish, Healthcare

Front Office Assistant - Orlando Health Lakeland

Registrar

Guest Services Representative

Scheduling Specialist

Medical Receptionist

Patient Access Svcs Rep I

Patient Care Specialist (I,II)

Front Desk Receptionist

Front Desk

Patient Service Representative @Dental Specialty Center of Lakeland

Patient Relations Specialist

Patient Registration Rep

Call Center Representative - Medical

GUEST EXPERIENCE NAVIGATOR-DESK - FULL TIME

Office Assistant/Outpatient Clinic/Full-time Employment/Lakeland

LRHPG Patient Access Representative-Ambulatory Registration

GUEST EXPERIENCE NAVIGATOR FLOAT - PART TIME

Guest Services Specialist

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