Top 1 Senior general manager Jobs in Lakeland, Fl

Senior Manager, General Liability Claims - Lakeland
Publix Super Markets, Inc. —Lakeland, FL
- $10,400 - $15,600 a month
- Full-time
- Research
- Office
- In-person
- Food provided

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Senior Manager, General Liability Claims - Lakeland
Publix Super Markets, Inc. —Lakeland, FL
This role suits a strategic leader who can balance people, operations, analytics, litigation, compliance, and cost management while improving liability risk,…
$10,400 - $15,600 a month
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Senior Manager, General Liability Claims - Lakeland

Publix Super Markets, Inc. -
Lakeland, FL

Apply Now

Job Details

Full-time
$10,400 - $15,600 a month

Benefits

Food provided

Qualifications

Cost management
Performance improvement leadership
Strategic management
Team leadership
Regulatory compliance in claims processing
Research
Cost control
Improving operational efficiency
Team development
Overseeing compliance functions
Operational risk mitigation
Insurance claims litigation
Quality compliance management
Liability insurance knowledge
Insurance investigations
Managing insurance claims teams
Settlement negotiation
Financial performance measurement
Financial management
Business operations
Senior level
General management
Managing litigation projects
Senior leadership
Team building
Analytics
Litigation response management

Full Job Description

* This position is located in Lakeland, FL and is an on-site position; remote work opportunities are not available for this role.*

Ready to lead a high-impact claims function at one of the country’s most respected employee-owned companies? At Publix, your general liability expertise will connect claims strategy, customer care, risk management, and financial stewardship. Serving eight Southeastern states through more than 1,400+ stores and extensive support distribution and manufacturing operations, Publix offers an opportunity to protect the business, support associates and customers, and strengthen its values-driven culture.

The General Liability Claims team protects Publix by handling customer and fleet claims fairly, consistently, and professionally. Partnering with internal teams, claims professionals, and outside counsel, the group supports litigated and non-litigated matters with a focus on service, compliance, sound practices, and continuous improvement.
As Senior Manager, General Liability Claims, you will lead a large claims operation with enterprise-wide visibility. This role suits a strategic leader who can balance people, operations, analytics, litigation, compliance, and cost management while improving liability risk, claims performance, customer experience, and best practices across multiple states.

What You'll Do

Lead the strategy, operations, and performance of Publix’s general liability claims function, including customer and fleet claims.
Guide and develop managers, supervisors, and claims professionals while building a culture of accountability, quality, engagement, and continuous improvement.
Oversee claims investigations, evaluations, negotiations, settlements, and litigation management to promote consistency, compliance, and sound outcomes.
Monitor claims performance, financial results, and operational trends to identify opportunities that improve efficiency, effectiveness, and cost management.
Use analytics, industry research, quality metrics, and key performance indicators to strengthen claims practices and guide business decisions.
Ensure claims operations meet applicable regulatory, reporting, licensing, and industry standards across multiple jurisdictions.
Partner with internal stakeholders and outside counsel to support effective claims resolution and proactive risk mitigation.

Perks of Working at Publix

Employee ownership through our ESOP.
Free lunch at our corporate facilities.
Opportunity to influence enterprise-wide risk management and claims strategies.
Career growth and leadership development with a company known for investing in its people.

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Senior Manager, General Liability Claims - Lakeland

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