Top 10 Customer support coordinator Jobs in Lakeland Fl

Client Services Coordinator - 3rd Shift
Saddle Creek Logistics Services —Polk City, FL
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Health savings account
- Disability insurance
1d
Client Service Coordinator
ReEmployAbility —Brandon, FL
- Full-time
- Bilingual
- Mid-level
- Communication skills
- Paid holidays
- Disability insurance
Account & Service Coordinator
CROWN SHREDDING, LLC —Winter Haven, FL
- $18 - $20 an hour
- Call employer
- Microsoft Outlook
- Pass drug screening
- High school diploma or GED
- Paid holidays
- Dental insurance
GUEST COMMUNICATIONS COORDINATOR
Merlin Entertainments —Winter Haven, FL
- $16 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Health insurance
- Dental insurance
8d
Account Coordinator
WellDyne —Lakeland, FL
- Mid-level
- Office
- Bachelor's degree
Quick Apply
Inside Sales & Customer Support Coordinator
Danielle Fence & Outdoor Living —Mulberry, FL
- Microsoft Excel
- Microsoft Outlook
- Office
Client Service Coordinator
ReEmployAbility, Inc —Brandon, FL
- $44,000 - $48,000 a year
- Full-time
- Bilingual
- Background check
- Microsoft Outlook
- Paid holidays
- Disability insurance
Client Relations Coordinator - Business Dev
RIZZETTA & COMPANY INC —Riverview, FL
- $50,000 - $55,000 a year
- Full-time
- Inventory management
- Mid-level
- Office
Quick Apply
Service Operations Coordinator (Florida)
Pure Flow Inc —Lakeland, FL
- 8 hour shift
- Background check
- Pass drug screening
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
5d
Sales Support Coordinator
Gemaire Distributors, LLC —Tampa, FL
- Monday to Friday
- Spanish
- Heavy lifting
- English
Quick Apply
12d

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Home Health Intake Coordinator
Acute Home Healthcare —Orlando, FL
Process new referrals in a timely and courteous fashion. Enter Authorizations and Schedules in System. Follow-up on Requests From the PCP for Services.
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Load Coordinator / Dispatcher
Status Transportation —Winter Garden, FL
If you're independent, competitive, and a great problem solver, *Status Transportation *is looking for you! This position requires skills in negotiating prices…
$37,000 - $80,000 a year
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Seasonal Sr. Coordinator, Customer Support (Central Ohio)
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Demonstrated technical and functional knowledge and skills to assist in all areas of workload. Extensive 401(k) plan with company matching for contributions up…
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Customer Service Lead Coordinator
Aramark —Groveport, OH
The Customer Service Lead Coordinator is responsible for following and implementing company policies and procedures that guide and support a positive customer…
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Client Services Coordinator - 3rd Shift

Saddle Creek Logistics Services -
Polk City, FL

Apply Now

Job Details

Full-time
1 day ago

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

High school diploma or GED

Full Job Description

Why Work for Saddle Creek?

Saddle Creek Logistics Services succeeds by promoting a diverse, friendly, and respectful teamwork environment. As a vital service provider, we not only make a difference in our community but offer our associates opportunities to enhance their skills, build meaningful careers and end each day with a sense of accomplishment. If you’re looking for a family-oriented company that lives by its values and offers competitive pay and benefits, join our team today.

Benefits:

Weekly pay with skill pay and shift differentials
Benefits package including medical, dental, vision and medical reimbursement
Medical employee-only premium less than $10/week with wellness discounts
HSA with annual employer contribution
Weekly 401(k) match
Vacation immediately upon hire
8 holidays per calendar year
Personal time after 90 days
EAP and identity theft protection
Tuition reimbursement
Company paid life insurance and short term disability

Note that if you are viewing this posting on an external job board (such as Indeed, LinkedIn, ZipRecruiter, etc.), unless specifically stated in the posting, the provided salary estimates may not be accurate as they are not provided by Saddle Creek. Our recruiters look forward to speaking with you about your background, skills, and compensation requirements.

Schedule

Monday - Wednesday every other Thursday 6:00PM - 6:00AM

Summary

The Client Service Coordinator (CSC) is responsible for providing clients with a high quality, professional client experience. The CSC acts as a liaison between the client and Saddle Creek, assists client on all issues, answers questions, investigates and resolves a wide array of client questions and concerns using a variety of systems and offers solutions in a positive manner. This position will be expected to establish and maintain effective working relationships with associates, other agencies, clients and the public.

Responsibilities:

Communicates with the customer verbally and in writing with a professional and positive attitude
Support client relationship by becoming an extension of our client's business
Build strong rapport with partners with managing relationships, setting expectation and status communication
Assist clients with questions, offer solutions, researches issues and provides status updates
Enter, review, coordinate and track progress in all client requested enhancements and issues tracking
Proactively identify process improvements that enhance the Client experience and streamlines operations
Maintains service reports that are shared with the client that give visibility into volumes, SLAs, etc.
Participates and presents on client meetings as needed.
Communicates client requested projects with the operation (Kitting, Receiving, etc.)
Coordinates and provides professional communication with clients, client’s retailers, and SCLS vendors
Supports parcel requests and issues from carrier or client and escalates as needed
Oversees CRM and dispatches tickets appropriately
Supports new client implementations/enhancements as needed
Ability to navigate warehouse systems as needed for client requests

Qualifications

Education/Experience

Associates’ Degree preferred
High School Diploma or GED required
Must have at least six (6) months of experience in a customer service role
Experience with working with a warehouse management systems (WMS) is preferred

Knowledge, Skills and Abilities

Excellent communication both verbally and in writing, especially through e-mail and over the phone
Strong interpersonal skills
Comfortable presenting in front of others
Good problem-solving and prioritizing skills
Ability to effectively manage and resolve conflict
Attention to detail to prepare and maintain accurate records and reports
Ability to follow both written and verbal instructions
Technology savvy
Proficiency with Microsoft Outlook, Word, Excel, & knowledge of PowerPoint are preferred
Comfortable working in both office and warehouse environment with wide temperature ranges
Ideal candidate has excellent communication skills and excels in collaborating and engaging with others all levels of the organization

Saddle Creek is an Equal Opportunity employer and an Affirmative Action employer, as required by law. We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regard to race, gender, national origin, ancestry, age, color, religious creed, marital status, genetic information, sexual orientation, gender identity, gender expression, sex (including pregnancy, breastfeeding and related medical conditions), mental or physical disability, medical condition, military and veteran status or any other status or condition protected by applicable federal, state, or local laws, governmental regulations and executive orders. View the EEO poster here . View the E-Verify Posting here .

Saddle Creek is committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability to search and apply for a career opportunity, please send an e-mail to [email protected] and let us know your contact information and the nature of your request.

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Refine Your Search

customer support coordinator jobs in lakeland fl

Client Services Coordinator - 3rd Shift

Client Service Coordinator

Account & Service Coordinator

GUEST COMMUNICATIONS COORDINATOR

Account Coordinator

Inside Sales & Customer Support Coordinator

Client Service Coordinator

Client Relations Coordinator - Business Dev

Service Operations Coordinator (Florida)

Sales Support Coordinator

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