Top 33 Senior customer support representative Jobs in Lakeland Fl

Customer Service Specialist (Healthcare)- Lakeland, FL
GETIX HEALTH —Lakeland, FL
- $16 an hour
- Spanish
- HIPAA
- English
- AD&D insurance
- Disability insurance
Quick Apply
Senior Outside B2B Sales Executive
Wholesale Payments —Florida
- $93,489 - $223,999 a year
- Full-time
- Remote
- Business development experience
- Fair chance
- Senior level
- Paid training
- Health savings account
Quick Apply
FIU Director Customer Risk (Remote)
South State Bank —Winter Haven, FL
- $116,153 - $185,543 a year
- 8 hour shift
- Remote
- 7 years
- Word processing
- Bachelor's degree
5d
Account Coordinator
WellDyne —Lakeland, FL
- Mid-level
- Office
- Bachelor's degree
Quick Apply
Regional Director of Patient Experience and Collaborative Solutions
Orlando Health —Lakeland, FL
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Hospital
Rep, Celebrity Inside Sales
Royal Caribbean Group —Lakeland, FL
- Weekends as needed
- Mid-level
- Travel
- Training & development
8d
Recreation Center Coordinator
The City of Plant City —Plant City, FL
- $21 an hour
- Weekends as needed
- Microsoft Outlook
- Management
- CDL
Sales Development Representative
New Age Logistics —Lakeland, FL
- $50,000 - $65,000 a year
- Full-time
- Microsoft Word
- Background check
- Spanish
- Health savings account
- AD&D insurance
Quick Apply
Lifeguard II
City of Lakeland, FL —Lakeland, FL
- $21.40 - $31.44 an hour
- Overtime
- Background check
- CPR Certification
- Microsoft Excel
- Free parking
- Paid jury duty
Patient Services Representative - PRN (as-needed)
Premier Community Healthcare Grp. —Zephyrhills, FL
- PRN
- Background check
- CPR Certification
- Writing skills
- Dental insurance
Quick Apply
Territory Manager
Parksite —Tampa, FL
- $100,000 - $120,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
Resident Services Manager
UDR, Inc. —Brandon, FL
- Weekends as needed
- Word processing
- Mid-level
- Office
Quick Apply
12d
INSPECTOR III - 55002792
The State of Florida —Bartow, FL
- $45,801.77 - $59,272.88 a year
- Weekends as needed
- Clean driving record
- Construction site
- Office
- Paid holidays
- Health insurance
8d
Sr. Azure AVD Engineer
Covius Services, LLC —Tampa, FL
- $97,600 - $122,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
5d
Controls Project Engineer
TriFactor Solutions LLC —Lakeland, FL
- Customer service
- Mid-level
- Office
Quick Apply
Attachment Manager
Dobbs Equipment —Riverview, FL
- Full-time
- 5 years
- Finance
- Driver's License
Quick Apply
4d
Hotel General Manager
American Cruise Lines —Tampa, FL
- Full-time
- Pass drug screening
- No experience needed
- 3 years
- Dental insurance
- Vision insurance
Quick Apply
Software Development Engineer III (SDE III) Tech Lead
Braille Works —Seffner, FL
- From $100,000 a year
- Full-time
- Hybrid work
- Pass drug screening
- Office
- Criminal background check
- Paid holidays
- Health insurance
Quick Apply
Sales Manager
TQL —Tampa, FL
- Full-time
- Customer service
- Mid-level
- Office
- Relocation assistance
- Health insurance
Quick Apply
LPN
Maravida Lakeland Senior Living —Lakeland, FL
- $25 - $28 an hour
- Full-time
- Nursing
- Vital signs
- RN License
Quick Apply

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senior customer support representative jobs near lakeland fl

Customer Service Specialist (Healthcare)- Lakeland, FL

GETIX HEALTH -
Lakeland, FL

Quick Apply

Job Details

$16 an hour

Benefits

AD&D insurance
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

HIPAA compliance
HIPAA
Employee relationship building
Typing
Productivity software
Cross-functional collaboration

Full Job Description

We look for people who have an internal drive to do a good job whether someone is watching them or not. People who take initiative and know the quality of their work reflects themselves. People who succeed with us tend to be thoughtful, detail-oriented, communicative. They are proactive, professional, responsible, well-spoken and polite. They are accountable to themselves and others.

HealthCare Customer Service Representatives ensure that client-assigned healthcare accounts are billed and paid both accurately and timely. They perform their duties in accordance with applicable laws and regulations and GetixHealth’s policies and procedures.

Shift: Monday-Friday 10am-7pm pm EST
Compensation: Onsite - $16/hr + all are quarterly bonus eligible
* Additional $1/hr Shift Differential after 5pm (if applicable) *

*** Must be able to type a minimum of 35 words per minute (WPM) with no more than 3 errors. A typing assessment will be administered during the interview process.***

Position Responsibilities

Medical Collections
Responding to telephone inquiries (inbound/outbound), utilizing standard procedures and scripts
Gathering information, performing research and resolving customer inquiries
Communicate appropriate options for resolution in a timely manner
Inform customers/patients about services available, and assess their needs
Schedule work to ensure accurate phone coverage, prioritize calls and escalate as required
Assist in planning and implementing department goals and make recommendations to management to improve efficiency and effectiveness

Other duties as assigned:

Successful accomplishments and primary accountabilities of this position will depend upon establishing and maintaining effective working relationships with a variety of people both inside and outside of the functional area. Such people may include, but are not limited to: interdepartmental leadership, education and development, the patient, client hospital staff, government, insurance company representatives, vendors, compliance, finance, decision support and contact management as well as GetixHealth' s officers, senior management and staff.

Requirements Education and Experience

High school diploma or college degree from an accredited college or university
Spanish fluency preferable
Two to five years industry experience in medical revenue cycle management is required.
Medical experience, either practical or classroom knowledge needed.
Proven understanding of the medical revenue cycle.
Demonstrated excellent verbal, written and interpersonal communication skills.
Demonstrated knowledge of HIPAA rules and regulations.
Attention to detail
Good attendance record
Proven ability to work collaboratively in a team environment
Demonstrated ability to perform work in alignment with company mission and values
Proven PC proficiency in MS Office Suite Applications

Work Environment / Physical Requirements

Work environment is either remote or an office location.
The position requires the dexterity to operate office equipment such as a personal computer, keyboard, mouse and telephone
Occasional lifting may be required up to 25 lbs.
Must be able to sit for extended periods of time with frequent bending and stooping
Must have current, valid driver license or reliable transportation to commute to/from work

Benefits and Incentives

Comprehensive Health Benefits: Choose from a variety of medical, dental, and vision plans designed to support your overall well-being.
Life & Disability Coverage: Receive company-paid Basic Life and AD&D insurance, short-term and long-term disability coverage, with the option to purchase additional voluntary Life and AD&D benefits.
401(k) Retirement Plan: Become eligible to participate in the company's 401(k) plan on the first day of the quarter following three months of continuous employment, with a company match to help you invest in your future.
Paid Time Off: Begin accruing PTO on your first day of employment, promoting a healthy work-life balance from the start.
Flexible Benefit Options: Tailor your benefits package with a variety of options to meet your individual and family needs.

GetixHealth is an equal employment opportunity employer.

Experience

Required

1 year(s): Call center customer service, healthcare preferred
2 year(s): MSOffice Suite Applications
1 year(s): Bilingual / English / Spanish
1 year(s): Medical insurance, either practical or classroom knowledge
2 year(s): Healthcare Revenue cycle management

Education

Required

High School or better

Behaviors

Required

Team Player: Works well as a member of a group
Dedicated: Devoted to a task or purpose with loyalty or integrity
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Required

Self-Starter: Inspired to perform without outside help
Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Quick Apply

Refine Your Search

senior customer support representative jobs in lakeland fl

Customer Service Specialist (Healthcare)- Lakeland, FL

Senior Outside B2B Sales Executive

FIU Director Customer Risk (Remote)

Account Coordinator

Regional Director of Patient Experience and Collaborative Solutions

Rep, Celebrity Inside Sales

Recreation Center Coordinator

Sales Development Representative

Lifeguard II

Patient Services Representative - PRN (as-needed)

Territory Manager

Resident Services Manager

INSPECTOR III - 55002792

Sr. Azure AVD Engineer

Controls Project Engineer

Attachment Manager

Hotel General Manager

Software Development Engineer III (SDE III) Tech Lead

Sales Manager

LPN

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