Top 307 Client manager Jobs in Lakewood, Co

Client Success Specialist/ Account Manager - Hybrid Schedule
CPI Card Group —Littleton, CO
- $57,000 - $70,000 a year
- Hybrid work
- Microsoft Word
- Writing skills
- Pass drug screening
- Health savings account
- Paid holidays
Client Success Manager
Zadez Business Solutions LLC —Denver, CO
- $82,000 - $108,000 a year
- Full-time
- Marketing
- Writing skills
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Customer Success Manager
Checkr —Denver, CO
- $106,000 - $125,000 a year
- Hybrid work
- Sales
- Data analysis skills
- Mid-level
- Health insurance
- Dental insurance
Client Onboarding Manager
Connecteam —Denver, CO
- $90,000 a year
- Remote
- Mid-level
- Organizational skills
- 2 years
- Health insurance
- Dental insurance
Quick Apply
6h
Customer Success Manager - Remote
Nevis Wealth —Denver, CO
- Full-time
- Remote
- Mid-level
- 4 years
- Communication skills
- Health insurance
Associate Customer Relationship Manager
TriNet —Denver, CO
- $63,600 - $128,750 a year
- Full-time
- Microsoft Excel
- Sales
- Mid-level
- Employee stock purchase plan
- Disability insurance
Client Services Manager
Digible —Denver, CO
- $95,000 - $125,000 a year
- Full-time
- Team management
- Mentoring
- Senior level
- Paid parental leave
- Paid holidays
Quick Apply
Customer Success Manager - Denver
Datadog —Denver, CO
- $89,000 - $118,000 a year
- Hybrid work
- 5 years
- Contracts
- Senior level
- Employee stock purchase plan
Quick Apply
Customer Success Manager
FRONTSTEPS —Denver, CO
- $65,000 - $85,000 a year
- Full-time
- Mid-level
- Office
- Communication skills
- Free parking
- Health savings account
Client Success Manager
Executech —Denver, CO
- $65,000 - $75,000 a year
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
7d
Customer Success Manager
Kinective —Golden, CO
- $70,000 - $85,000 a year
- Full-time
- Hybrid work
- Marketing
- Analysis skills
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Client Success Manager, Navigation
Rightway —Denver, CO
- $90,000 - $125,000 a year
- Hybrid work
- Office
- 3 years
- Bachelor's degree
Quick Apply
4d
Customer Success Manager, III
GHX —Denver, CO
- $74,000 - $98,000 a year
- Remote
- Up to 50% travel
- PMP
- Bachelor's degree
- Health insurance
- Dental insurance
10d
Relationship Manager
ThrivePass —Denver, CO
- $70,000 - $85,000 a year
- Full-time
- Remote
- 3 years
- Bachelor's degree
- Experience equivalent to degree accepted
Customer Success Manager
DomainTools —Denver, CO
- $150,000 a year
- Full-time
- Remote
- 3 years
- Travel
- Senior level
- Health insurance
- Dental insurance
Quick Apply
9d
Client Success Manager
PassTime —Littleton, CO
- $68,000 - $78,000 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Associate Client Solutions Manager
Freeman Company —Denver, CO
- Up to $250,000 per event
- Full-time
- Hybrid work
- Mid-level
- Office
- High school diploma or GED
- Paid parental leave
- Disability insurance
Enterprise Customer Success Manager - GridGain
MariaDB plc —Denver, CO
- $70,000 - $75,000 a year
- Full-time
- Remote
- Mid-level
- Analysis skills
- Organizational skills
- Paid holidays
- Disability insurance
Quick Apply
Client Partner - Healthcare
Infosys —Denver, CO
- $128,000 - $250,000 a year
- Full-time
- 3 years
- Bachelor's degree
- US work authorization
- Paid holidays
- Disability insurance
Quick Apply
Customer Success Associate
Kharon —Denver, CO
- $75,000 - $85,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Bachelor's degree
- Paid holidays
- Disability insurance
Quick Apply

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Client Success Specialist/ Account Manager - Hybrid Schedule

CPI Card Group -
Littleton, CO

Apply Now

Job Details

$57,000 - $70,000 a year

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Work from home
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication
Employee relationship building

Full Job Description

Overview:

The Client Success Specialist is responsible for managing and improving the client experience by ensuring that all client needs are understood and satisfied, while acting as the subject matter expert and voice of the customer. This is accomplished through building meaningful relationships, delivering timely and effective communication and promptly responding to and resolving any unforeseen issues. The Client Success Specialist interacts with multiple internal departments, communicates with internal and external customers daily, and ensures the cards are produced as specified by the client. The client services specialist is a self-starter, proactive thinker, and a go-getter. The Client Success Specialist will support their assigned Client Operations team which may include Cards, Collateral, or Personalization (Central or Instant Issuance).

Responsibilities:

Lead effective meetings with clients and partners, performing prompt follow-up for identified action items
Collaborate with dedicated cross-functional experts to lead investigation into issues and provide quick and effective resolutions
Analyze client data, providing program solutions efficiently and accurately.
Communicate timelines, both internally and externally.
Coordinate with internal departments, including graphics, IT, and production, to ensure all customer needs are met in a timely manner.
Conduct thorough needs analysis for assigned conversions or projects and seek support from customers based on needs.
Understand and manage client expectations and service needs by building and maintaining positive relationships (both internal and external)
Ensure the timely and accurate delivery of client communications; document activity in internal CRM
Identify trends and develop customer specific solutions in collaboration with cross-functional expertise
Bridge unique client needs with internal expertise to provide creative and appropriate solutions
Exceed client expectations by introducing and implementing new and developing solutions and service enhancements
Maintain daily/weekly/monthly Key Performance Indicators (KPIs) for clients and serve as integral contributor to the regular Quarterly Business Review (QBR) process
Ensure coordination of accurate billing, timely processing of client orders, response to inquiries and scheduling or attending meetings/calls, as needed.

Pay range depending on experience: $57k-70k, plus bonus potential

Qualifications:

Strong analytical problem-solving skills, identifying and resolving unique problems.
Excellent written and oral communication skills as well as strong interpersonal skills.
Demonstrated critical thinking, strong organizational and process-oriented skills including ability to handle multiple projects and details simultaneously and accurately, including good decision making and troubleshooting skills
Demonstrated ability to interact and collaborate effectively with others in a diverse environment and to build and maintain positive, professional relationships both internally and externally, and in-person or virtually.
Ability to handle pressure of multiple deadlines while maintaining composure and professionalism.
Demonstrated ability to deliver client-focused solutions based on client needs
Strong customer service and communication skill, including active listening, meeting facilitation, and presenting.
Proficient in Microsoft Excel and Word; VBA/Macros
Skilled in managing multiple concurrent projects, activities and tasks under time constraints
Proficient communication skills including reading, writing and speaking in English.

Requirements:

Bachelor’s Degree in Business or Communications, or equivalent experience
2+ years of client services and/or account management experience
Retail banking or financial service industry experience, preferred

Physical Demands:

Work is conducted primarily in a seated position with extensive use of office equipment and requires walking, bending, reaching, and stooping on an occasional basis. Frequently required to work at a desk on a computer. Work involves dealing with detail, accuracy, and extensive human interaction.

This role requires the ability to work from home in a virtual environment, where the following is required;

reliable high-speed Internet access (hot-spot not acceptable)
dedicated distraction-free home work environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time

Company Overview:

CPI Card Group® is a payment technology company and leading provider of credit, debit and prepaid solutions delivered physically, digitally and on-demand. CPI helps our customers foster connections and build their brands through innovative and reliable solutions, including financial payment cards, personalization and fulfillment, and Software-as-a-Service (SaaS) instant issuance. Learn more at www.cpicardgroup.com.

Benefits:
Competitive pay rates and an inclusive, empowering and rewarding culture.
Solid benefits package including Medical, Dental, Vision, Long Term Disability, Short Term Disability, Life Insurance, Accident Insurance, Critical Illness Insurance, FSA, HSA, Vacation and Holiday Pay, Tuition Reimbursement and 401(k) with a competitive company match percentage.

CPI is an Equal Opportunity Employer, including disability/vets. A complete background including drug screen is contingent upon hire.

#HP

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Refine Your Search

client manager jobs in lakewood, co

Client Success Specialist/ Account Manager - Hybrid Schedule

Client Success Manager

Customer Success Manager

Client Onboarding Manager

Customer Success Manager - Remote

Associate Customer Relationship Manager

Client Services Manager

Customer Success Manager - Denver

Customer Success Manager

Client Success Manager

Customer Success Manager

Client Success Manager, Navigation

Customer Success Manager, III

Relationship Manager

Customer Success Manager

Client Success Manager

Associate Client Solutions Manager

Enterprise Customer Success Manager - GridGain

Client Partner - Healthcare

Customer Success Associate

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