Top 7 Help desk analyst Jobs in Lakewood Wa

Client Support - Associate
Epitec —Fife, WA
- $29 an hour
- Overtime
- 5 years
- Office
- Warehouse experience
Quick Apply
1d
Programming Analyst
GOCOOL —Puyallup, WA
- Computer Science
- Computer literacy
- Mid-level
Sr. Business Analyst
Pierce County Library —Tacoma, WA
- $88,858 - $126,714 a year
- Weekends as needed
- Computer Science
- Research
- Office
- Disability insurance
- Health insurance
Quick Apply
2d
Epic Healthy Planet Analyst II
Vytwo —United States
- Full-time
- Remote
- 5 years
- Mentoring
- Senior level
Quick Apply

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Client Support - Associate
Epitec —Fife, WA
The ideal candidate will have strong technical troubleshooting skills, excellent customer service, and experience supporting enterprise users in fast-paced…
$29 an hour
Quick Apply
1d
Desktop Support Technician I
Empower AI Inc. —Tacoma, WA
Provides personal computer support analysis, and hardware/software installation and configuration. Answer questions or resolve computer problems for clients in…
$20 - $30 an hour

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Help Desk Analyst
viva —Columbus, OH
Experienced in building, setup and removal of desktop equipment (PCs, laptops, phones, peripherals, software, etc.). Strong communication/leadership skills.
$20.72 - $25.72 an hour
1d
Help Desk Analyst
Software Technology Inc —Columbus, OH
Experienced in building, setup and removal of desktop equipment (PCs, laptops, phones, peripherals, software, etc.). 2 Years experience documenting procedures.
Quick Apply

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Client Support - Associate

Epitec -
Fife, WA

Quick Apply

Job Details

Contract
$29 an hour
1 day ago

Qualifications

Desktop computer repair
Smartphone (troubleshooting support)
Technical documentation
Laptop (troubleshooting support)
Incident management software
iOS
Hardware maintenance
Printer (troubleshooting support)
Internal employee customer service
Video conferencing software
Computer hardware
Desktop (troubleshooting support)
Computer management
Customer support ticket management
Productivity software
Desktop administration
Technical writing experience within technology
Peripheral hardware support
Operating system installation
Video conferencing systems operation
IT department experience
Ticketing system technical support
Mobile devices

Full Job Description

Fife, WA (Onsite)
$29.00/hr
Full-Time Contract | 40 Hours/Week
Contract-to-Hire Opportunity

About the Role

Our client is seeking an experienced IT Specialist to provide frontline technical support for corporate infrastructure and enterprise applications. This is a hands-on, onsite role supporting both corporate office and distribution center environments. The ideal candidate will have strong technical troubleshooting skills, excellent customer service, and experience supporting enterprise users in fast-paced operational settings.

This position offers the opportunity to contribute to critical business operations while gaining exposure to a large enterprise environment, with potential for conversion to a full-time US Foods employee based on business needs and performance.

What You'll Do

Troubleshoot and resolve IT incidents and service requests using ITSM/ticketing systems
Install, configure, maintain, and support Windows-based hardware and software
Provide desktop, laptop, mobile device, and peripheral support
Support audio/visual equipment and conferencing technologies
Assist with employee onboarding, offboarding, equipment deployment, and refresh projects
Maintain IT asset inventory and lifecycle documentation
Coordinate repairs and maintenance with internal teams and external vendors
Support printer maintenance, equipment repairs, and technical needs within distribution center operations
Create and maintain technical documentation, SOPs, and knowledge base articles
Follow change management, security, and IT support best practices

Required Qualifications

5+ years of hands-on IT support experience in enterprise environments
Strong experience with:
- Windows desktop deployment, configuration, and troubleshooting
- PC hardware installation, maintenance, and repair
- Desktop and peripheral troubleshooting
- Mobile device support (iOS and Android)
- Microsoft Office applications
- Audio/visual and conferencing technologies
Experience working in an ITSM/ticketing environment
Strong customer service and communication skills
Ability to manage multiple priorities and maintain accurate documentation
Ability to work independently with minimal supervision

Preferred Qualifications

Experience supporting distribution center, warehouse, or manufacturing environments
CompTIA A+, Microsoft Certifications, or equivalent technical certifications
Knowledge of:
- LAN/WAN networking
- TCP/IP, VLANs, routing, DNS, and DHCP
- Active Directory administration
- Windows Server environments
- VPN, VDI, endpoint management, and security tools

Work Schedule

First 45 Days:

Monday-Friday
8:00 AM - 5:00 PM

After Approximately 45 Days:

Monday, Wednesday, Friday: 8:00 AM - 5:00 PM
Tuesday, Thursday: 10:00 AM - 7:00 PM
One-hour lunch break daily

Additional Details

Onsite position only
Occasional overtime may be required based on business needs
Must be available to work holidays that fall on weekdays
Local travel is minimal

Contract Information

This position begins as a contractor assignment and is reviewed every 90 days. There is potential for conversion to a full-time US Foods employee; however, conversion is not guaranteed and typically occurs after approximately one year based on business needs, performance, and available openings.

Ideal Backgrounds

Candidates with experience in the following roles are encouraged to apply:

IT Support Specialist
Desktop Support Technician
End User Support Technician
Help Desk Analyst
Field Support Technician
Technical Support Analyst

If you're a customer-focused IT professional who enjoys solving technical challenges and supporting mission-critical operations, we'd love to hear from you.

Apply today!

#LI-ES1 #INDPRO

Quick Apply

Refine Your Search

help desk analyst jobs in lakewood wa

Client Support - Associate

Programming Analyst

Sr. Business Analyst

Epic Healthy Planet Analyst II